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Homewood Suites by Hilton Memphis-Poplar
Ranked #19 of 138 Hotels in Memphis
Certificate of Excellence
Reviewed 23 August 2014

all was great especially seeing all employees happy! The ease of using the workout room and using the computer to print out air tickets was easy too. Plus, providing diamond members water already in the room and a coupon for a snack was great as well.

  • Stayed: August 2014, travelled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank Tim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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457 - 463 of 718 reviews

Reviewed 22 August 2014

My wife was recently in Memphis on business and I had the opportunity to visit her. The rooms are accommodating, breakfast and dinner was good. The pool was OK, however the basket ball rim was not fixed after multiple requests. The Customer Service was Outstanding from EVERYONE! Jenny, the housekeeper supervisor was very helpful and executed all requests in a timely manner. Lucky & Rick were awesome. They took you where you needed to go and could carry a great conversation. Paige & Keneitra were helpful at the front desk. Barbara Price made my stay the most enjoyable. She is very kind, helpful and attentive in her duties. She is a keeper.

  • Stayed: July 2014, travelled on business
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Thank Bryant B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2014

Had a terrible problem trying to get keys to work. Went through five before finally the engineer came and showed me how to open the door. Thank you, I've been staying in hotels about 100 nights a year for now 40 years. This door lock mechanism was messed up. Further, both coming in and going out of the hotel is dangerous, as traffic on Poplar is going very fast. There are better places to stay.

  • Stayed: May 2014, travelled on business
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Thank 414Bookworm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corey C, Director of Sales at Homewood Suites by Hilton Memphis-Poplar, responded to this reviewResponded 25 August 2014

Hi 414Bookworm,

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input on our service and appointment and apologize for the issues you encountered with our door mechanisms. We will use your comments as we continue to evolve our guests' experience moving forward and we hope you will return to stay with us the next time you are in the area so we may better demonstrate our commitment to your satisfaction.

Warm regards,

Corey C.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2014

I recently spent an excellent weekend get away at the Homewood suites. It was a really wonderful experience. Great check in and check out service. Maid service was wonderful. The suite was clean and smelled good and fresh. Loved the location of my room. Wonderful stay.

  • Stayed: August 2014, travelled as a couple
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Review collected in partnership with Homewood Suites by Hilton
Thank Rachelle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2014

It was a good stay and they did try to accomdate us. We travel with my mother -in -law who has Alzheimer's and we always need rooms close to each other. Which is a big plus in our book. We enjoyed our stay.

  • Stayed: August 2014, travelled with family
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Thank StormG1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2014

Homewood Suites is the best for a family of four or more. They are in the process of renovating there suites. Just make sure it has been done for the room you pick in advance. The staff is outstanding and they all go all out for you and your family.

  • Stayed: August 2014, travelled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Cecil H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2014

I recently stayed at this Hotel for a 5 night business conference, and this hotel was absolutely perfect. From check in to departure, the friendly staff was very friendly and accommodating. The rooms were clean, and well suited for my stay. The complimentary breakfast, manager's reception in the evening, and coffee in the lobby were such a great value to my stay. Also, their ability to shuttle me around allowed me to save the expense of cabs or a rental car. I recommend this hotel, and will certainly stay again when I return to Memphis.

  • Stayed: August 2014, travelled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank Thomas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Memphis-Poplar

Address: 5811 Poplar Ave, Memphis, TN 38119-3949
Phone Number:
Region: United States > Tennessee > Memphis
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Memphis
#10 Romantic Hotel in Memphis
#25 Family Hotel in Memphis
Price Range: £100 - £162 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Homewood Suites by Hilton Memphis-Poplar 2*
Number of rooms: 140
Official Description (provided by the hotel):
The Newly-Renovated Homewood Suites by Hilton Memphis Poplar is located in East Memphis at the intersection of I-240 and Poplar Avenue, providing easy access to all parts of town. The hotel provides short term and extended stay accommodations for those traveling on business and leisure alike. It is our goal to make you feel at home! ... more   less 
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Also Known As:
Homewood Suites By Hilton Memphis-Poplar Hotel Memphis
Homewood Suites Memphis
Homewood Memphis
Memphis Homewood Suites

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