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“Clean, Comfy, Quiet, Spacious”

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Holiday Inn Express Memphis Southwind
Ranked #48 of 138 Hotels in Memphis
Certificate of Excellence
Reviewed 30 May 2013

Easy to find off of E385, located behind the Cracker Barrel which is within walking distance. Gas station a little further walk or very short drive. Friendly staff, clean, spacious and comfortable room. Microwave, fridge, separate kitchen area with coffee maker and cupboards. Desk, armchair. Outdoor pool. Typical HI breakfast. My stay was quiet. I wouldn't hesitate to stay here again.

  • Stayed: May 2013, travelled solo
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Thank AdventureLass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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77 - 83 of 143 reviews

Reviewed 30 May 2013

Hotel and amenities are great! Staff is super and very helpful! Would recommend to anyone --very quiet and comfortable sleep. We stayed in a room with a "kitchenette" with a sink, microwave, and frig. It came in very handy to use. The bed was very comfortable. When we needed something they were always accommdating and thoughtful. The free breakfast bar was great!!

Denise & Guy R.

Room Tip: Rooms on the side facing the other hotel are quiter.
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  • Stayed: May 2013, travelled with family
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Thank Denise R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2013

All the hotels in Memphis were sold out! We had traveled for 4 hours to get to Memphis! The faculty at The Holiday Inn Express did everything they could to find us a room. Finally a king size bed! Thanks a bunch Mrs. Pat and Kathy Malone for accomodating my family! Everytime we come to Memphis we will stay at the HOLIDAY INN EXPRESS The housekeeping staff were so helpful! The housekeeper Jasmine on our floor couldn't find something I needed, we went shopping and when we returned it was in our room! We were so happy someone actually remembered and left her a tip for being so kind! DON"T FORGET TO TIP THE HOUSEKEEPERS! *wink*

Room Tip: They have beautiful rooms! The continental breakfast was great! The housekeepers were so friendly &a...
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  • Stayed: May 2013, travelled with friends
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Thank Lizz R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PattiMemphis, General Manager at Holiday Inn Express Memphis Southwind, responded to this reviewResponded 29 May 2013

It was our pleasure to have you as our guest, we Thank you for sharing your experience regarding your stay with the Holiday Inn Express and Suites Memphis Southwind, TN.
We are always very happy when a guest contacts us about the wonderful service they have received.
We realize you have many choices when it comes to lodging, and we sincerely appreciate you choosing us.

Thank you again for your kind words. We hope to have you as a guest in our hotels again soon.

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Reviewed 10 May 2013

During Memphis in May, the hotel was sold out the night before and when we called about 11:00 am to see about checking in earlier, we were told that they would put someone at cleaning the room and have it ready within the hour. The room was excellent, beds very comfortable. The hotel was very clean and the staff was very polite. The breakfast was great. It included sausage, omelets, pancakes, and the normal items. The rate we received was cheap to the service and quality that we received. I will stay at this hotel again FOR SURE.

  • Stayed: May 2013, travelled with family
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Thank Mark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PattiMemphis, General Manager at Holiday Inn Express Memphis Southwind, responded to this reviewResponded 29 May 2013

We are pleased to know that you were happy with our room accommodations and the breakfast served lived up to expectations. We constantly strive to provide an environment of comfort and value to our guests, and appreciate the feedback we receive as it is crucial to our success. Thank you again for posting your comments. We look forward to having you visit us on your next trip to Memphis.

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Reviewed 9 May 2013

The staff here are friendly and the breakfast is good. Our room was clean and our bed was super comfortable with a range of pillow options (which is always nice). There's shopping and plenty of restaurants nearby to choose from.

  • Stayed: May 2013, travelled as a couple
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2  Thank Denise B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PattiMemphis, General Manager at Holiday Inn Express Memphis Southwind, responded to this reviewResponded 13 May 2013

We are pleased to know that you were happy with our room accommodations and the breakfast served lived up to expectations. We constantly strive to provide an environment of comfort and value to our guests, and appreciate the feedback we receive as it is crucial to our success. Thank you again for posting your comments. We look forward to having you visit us on your next trip to Memphis.

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Reviewed 7 May 2013

This is a typical HI Express property. Located in a good part of town, is has easy access to the Southwind neighborhood in southeastern Memphis as well as the airport. The staff are extremely friendly, the rooms are huge, and the breakfast is hot. One exit down the 385 is Winchester (you can also get there on surface streets) with a nice restaurant row (Red Lobster, Olive Garden, etc.). It's just a touch overpriced, I think they know they've got a great location. All in all, a normal (good) experience. I would recommend for business and family travel. If you want the ultimate in a romantic getaway you should stop looking for Holiday Inn Express properties in Memphis anyway!

Room Tip: Rooms are pretty much all the same.
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  • Stayed: April 2013, travelled on business
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Thank tmgarrett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PattiMemphis, General Manager at Holiday Inn Express Memphis Southwind, responded to this reviewResponded 8 May 2013

We thank you for taking the time to share your experience while you were our guest.
We know you have a choice and are honored that you selected our hotel for your lodging needs. We are committed to providing you with the level of service you have come to expect from the Holiday Inn Express & Suites.

We wish to maximize the standards of our services and we would greatly appreciate your feedback.
We hope to continue to extend to you our hospitality and look forward to having you as our guest.

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Reviewed 2 May 2013

We had a wonderful time at this hotel just outside Memphis. The room was clean and large and lots of windows. The staff was VERY friendly. The only downside (if you can call it that) was the distance to downtown. It was 25 min to downtown but it was easy to get to.

  • Stayed: April 2013, travelled as a couple
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1  Thank Brian V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PattiMemphis, General Manager at Holiday Inn Express Memphis Southwind, responded to this reviewResponded 8 May 2013

It was nice of you to share your experience regarding your stay with the Holiday Inn Express and Suites Memphis Southwind, TN.

We realize you have many choices when it comes to lodging, and we sincerely appreciate you choosing us.

Thank you again for your kind words. We hope to have you as a guest in our hotels again soon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Memphis Southwind

Address: 4068 Stansell Ct, Memphis, TN 38125-2871
Phone Number:
Region: United States > Tennessee > Memphis
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Romantic Hotel in Memphis
#15 Family Hotel in Memphis
Price Range: £88 - £108 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Memphis Southwind 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
Now with brand new 32" Hi Def flat screen TVs and HD channels!! The Holiday Inn Express Hotel & Suites Memphis-Hacks Cross is a beautiful hotel located at Hwy 385/Bill Morris Pkwy and Hacks Cross road in Memphis, TN. Just 1.5 miles from FedEx World Headquarters and Mike Rose Soccer Complex. We are also conveniently located to Carriage Crossing Mall, restaurants, Germantown and Collierville and only a short drive to Beale Street, Graceland, the Memphis Zoo, Fed Ex Forum, and downtown. This hotel offers free hot breakfast, daily, wireless high-speed Internet and business center. Visit Memphis, TN and Stay Smart at the Holiday Inn Express Hotel & Suites. ... more   less 
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Also Known As:
Holiday Inn Express Memphis Southwind Hotel Memphis
Holiday Inn Memphis
Memphis Holiday Inn

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