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“Charming hotel” 4 of 5 bubbles
Review of Residence Inn Memphis Downtown

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Residence Inn Memphis Downtown
Ranked #4 of 136 Hotels in Memphis
Certificate of Excellence
Peoria, Illinois, United States
Level Contributor
169 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Charming hotel”
4 of 5 bubbles Reviewed 26 February 2014

We highly recommend this hotel for any stay in downtown Memphis. Remodeling is not quite complete but that did not impact our stay. The room had a large living area seperated from the raised bedroom space by a 5' tall wall that allowed natural light into the space but maintained privacty from the living space. A small galley kitchen was more than adequate. The staff was very accommodating and pleasant. A surprise were the homemade appetizers during the guest happy hour in the lobby area where the free breakfasts are served. All in all a very pleasing stay.

Room Tip: Our suite toward the river had a great view of the trolley line.
See more room tips
  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bill W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rooftopviews, Director of Sales at Residence Inn Memphis Downtown, responded to this review, 28 February 2014
Thank You for your review. We will be finished our full hotel renovation by mid April and we hope you will come back and see us again. We offer a complimentary light dinner with beer, wine and soda on Monday-Wednesday evenings and happy you enjoyed it.

We appreciate you!
Thank You
Tracey Henninger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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654 reviews from our community

Traveller rating
    379
    194
    64
    13
    4
See reviews for
167
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (117)
Date | Rating
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English first
Overland Park, Kansas
Level Contributor
72 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 21 February 2014

This Residence Inn by Marriott is located in an historic building in downtown Memphis. It’s next to two of the main historic trolley lines that loop around downtown. Marriott has done a good job adapting this building into a comfortable hotel. The hotel was under renovation during our stay, but this had no impact on our stay or level of comfort. The front desk and bell staff were always friendly and accommodating. We went with the valet parking, but noted that there appeared to be good availability on the street over the long holiday weekend. We also experienced the friendly and efficient service from Olga, whom other reviewers have mentioned. Our suite was up-to-date and comfortable, with a raised half walled area set aside for the sleeping area. Housekeeping service was on target, with good attention to the details. The kitchen was nicely equipped, and added to the comfort of a multi day stay. There was a comfortable work desk and chair, and the Wi-Fi connection was consistent. The breakfast area in the elevated lobby had a comfy fireplace and a variety of seating and tables to accommodate guests. The breakfast food offerings were good, with breakfast protein items that included sausage patties and sausage gravy and biscuits on a couple of mornings. The single Belgium waffle maker was a mess, and could have used a good cleaning or replacement because many guests’ waffles were sticking to the grills which caused some delays in feeding hungry children. The breakfast area staff was very friendly and accommodating, and they did a good job keeping the area stocked and clean despite a fair number of guests. This hotel is a very comfortable place to base a family’s visit to Memphis from. It’s a short walk to Beale Street, and an assortment of downtown attractions and restaurants. The hotel meets all expectations of this traveler and the Marriott brand.

  • Stayed November 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TeakWoodDeck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rooftopviews, Director of Sales at Residence Inn Memphis Downtown, responded to this review, 24 February 2014
Thank You for being loyal to the Marriott and for staying at the Residence Inn by Marriott Memphis Downtown! We are very happy you enjoyed your stay and thank you for taking the time to share your experience on our Trip Advisor Page.

We hope you see you again soon!

Best Regards
Tracey Henninger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ridgeland, Mississippi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 January 2014

The stay at the Residence Inn Memphis Downtown was great. As a travel consultant, I would highly recommend this hotel to clients. It is in a great location, the rooms are very spacious, and the hotel was very clean. The hotel is located across the street from a trolley stop that offers service to many attactractions in Memphis. There are several nice resteraunts within walking distance of the hotel. The staff was very professional and nice. The hotel offers a large selction for the complimentary breakfast.

  • Stayed January 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TravelConsultant92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rooftopviews, Director of Sales at Residence Inn Memphis Downtown, responded to this review, 23 January 2014
Happy New Year!

We appreciate your feedback and very happy you will recommend our hotel to your clients and friends! I am happy to hear you like our hotel's great location in the heart of downtown Memphis surrounding many of cities favorite restaurants and attractions just steps away!

If I can ever be of any assistance with any future bookings please contact me at 901-578-3700

Regards,
Tracey Henninger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 14 December 2013

I would recommend this hotel, the location is really good and not to far from the main strip, which is good as it can be quite noisy on beale street, its located 2mins from the Mississippi River, the rooms where very very spacious and clean, the hall ways could do with a little updating, the main hotel reception area was clean and welcoming.

  • Stayed November 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jesmigger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rooftopviews, Director of Sales at Residence Inn Memphis Downtown, responded to this review, 23 January 2014
Thank you for being loyal to Marriott and staying at the Residence Inn Downtown Memphis! We are still completing our hallway renovation and hope you will come back and see us after it is complete.

Happy New Year
Tracey Henninger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 December 2013

We traveled through Memphis over Thanksgiving and stopped at this RI for a night. (We have 2 small children.) The 2 bedroom suite that we stayed in was HUGE. 2 bedrooms with 2 bathrooms, a long hallway, full kitchen, breakfast area and living room. Any request we had from the service was accommodated and they went above and beyond when the room hair dryer broke on me. (The hotel manager brought up an extra one to me in 2 minutes!)
Our room overlooked the trolley line, but the timing of their service didn't interrupt our sleep. Quiet rooms, comfortable and clean beds.
The bellman/valet recommended some great local restaurants and directed us to a few local attractions. We had so much fun and will definitely be back! Go Residence Inn!!!

Room Tip: I am not sure if all 2 bedroom suites are laid out the same, but the one on the corner (over Poplar...
See more room tips
  • Stayed November 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Leslie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rooftopviews, Director of Sales at Residence Inn Memphis Downtown, responded to this review, 23 January 2014
Thank You for such a great review! We look forward to seeing you soon.
Happy New Year!
Thanks
Tracey
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Louis, MO
Level Contributor
48 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 8 December 2013

Excellent location in the middle of downtown, only a few blocks from Beale Street, it was an easy, comfortable walk even after dark. Also, it's right next to the streetcar line which was cheap and fun, I recommend that as well. This is not your typical Residence Inn, it is an historic old apartment building that was converted to a hotel, and the rooms are cool and unique. We enjoyed our brief stay.

  • Stayed December 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Dave A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rooftopviews, Director of Sales at Residence Inn Memphis Downtown, responded to this review, 9 December 2013
Thank You for choosing the Historic Residence Inn by Marriott Memphis Downtown to stay in during your visit to Memphis. We are very glad you experienced the The Trolley, the stations are just right outside our doors.

We hope to see you back again soon!
Happy Holidays!
Tracey Henninger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grand Island, Nebraska
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 12 November 2013 via mobile

Lots of room for the money in a cool deco building. What really stood out was how hard the staff worked to minimize disruptions caused by renovations up to the manger making sure cars were not blocked in my a crane.

Stayed November 2013, travelled with family
Helpful?
Thank mjygi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rooftopviews, Director of Sales at Residence Inn Memphis Downtown, responded to this review, 9 December 2013
Thank You for your review! We almost finished a full hotel renovation and thank you for staying with us during this time. We are doing our best to make sure all our guests experience very minimal disturbance during the renovation and glad you found that to be true!

We hope to have you back again soon!

Happy Holidays
Tracey Henninger, CMP
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residence Inn Memphis Downtown

Property: Residence Inn Memphis Downtown
Address: 110 Monroe Ave, Memphis, TN 38103-2510
Region: United States > Tennessee > Memphis > Downtown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#5 Romantic Hotel in Memphis
#5 Family Hotel in Memphis
#17 Business Hotel in Memphis
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn Memphis Downtown 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Residence Inn Memphis Downtown Hotel Memphis
Memphis Residence Inn

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