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“Staff Set The Tone”

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Hampton Inn Memphis-Poplar
Ranked #26 of 138 Hotels in Memphis
Reviewed 13 November 2013

After a long day driving (13 hours or so), we simply wanted an uncomplicated arrival and stay. As is the Hampton tradition. hotel fully met our expectations. However, John, the desk clerk/manager, was a welcome but unexpected bonus. He was a genuinely friendly professional who quickly recognized our needs right down to identifying an appropriate eatery for tired travellers. His service and help set the tone that had us still singing this hotel's praises as we hit the road again (after the usual Hampton breakfast with good coffee) at dawn the next day.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with Hampton
Thank thefirstahs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonMemphis, General Manager at Hampton Inn Memphis-Poplar, responded to this reviewResponded 29 November 2013

Glad you got to meet our Guest Service Manager, John. I'm also glad he was able to find you something to eat (there is a ton of good & varied options nearby).

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589 - 595 of 768 reviews

Reviewed 13 November 2013

The desk clerk was not present at 11:15 pm when I went to checked in. Waited 10 minutes until guests in the lobby went to find this person in the back room. She did not understand the pre-pay room from Hampton and kept berrating me about who had I paid. The hallways were loud and noisy with men and women running up and down, and slamming doors.

  • Stayed: November 2013, travelled solo
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Review collected in partnership with Hampton
Thank Monica O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonMemphis, General Manager at Hampton Inn Memphis-Poplar, responded to this reviewResponded 29 November 2013

I am very sorry about your reservation interactions. Please feel free to contact us at the hotel to discuss and get some sort of resolution. Thanks for taking the time to share your thoughts.

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Reviewed 8 November 2013

Hampton Inn provides a safe, comfortable, clean and relaxing stay. The amenities are up to date and well maintained. And the staff is polite and attentive to our needs and desires. The stay was a pleasant peace as we traveled across country to our next military duty station.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with Hampton
Thank James J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonMemphis, General Manager at Hampton Inn Memphis-Poplar, responded to this reviewResponded 29 November 2013

We hope you have a safe travels & thanks for the review! Our Security guards are on duty each & every night - glad you noticed them & the work they do.

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Reviewed 7 November 2013

I've stayed at this Hampton numerous times over the past 15 years and have always been satisfied -- and this stay was even better than ever. Nice executive king room, lots of towels, great breakfast choices and super service!

  • Stayed: November 2013, travelled solo
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Review collected in partnership with Hampton
Thank pkgraysie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonMemphis, General Manager at Hampton Inn Memphis-Poplar, responded to this reviewResponded 29 November 2013

Thank you so much! We are happy to see coming back!

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Reviewed 24 October 2013

Hampton on Poplar has been my choice for business travel in Memphis for many years. The hotel is clean and well managed. Within walking distance of Buckeyes and Corkys. Only concern is the occasional early morning train whistle that comes through...

  • Stayed: October 2013, travelled on business
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Review collected in partnership with Hampton
Thank Scott R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonMemphis, General Manager at Hampton Inn Memphis-Poplar, responded to this reviewResponded 29 November 2013

Thanks for the review! Glad to see you enjoy Corky's as much as the rest of us Memphians. Also, feel free to request a room on the back side of the hotel for a quieter experience.

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Reviewed 22 October 2013

When we arrived we wondered if we were a little too far out of Memphis but this hotel was placed very well between downtown for the city, Sun Studio and Graceland. Very clean and comfortable. Breakfast was a very good Hampton style one. Welcoming, helpful staff.

  • Stayed: October 2013, travelled as a couple
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Thank Stragglers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnMcCutchen, Guest Relations Manager at Hampton Inn Memphis-Poplar, responded to this reviewResponded 29 October 2013

We are so glad to see you enjoyed the hotel and location. We sincerely appreciate your review. Thank you! We look forward to seeing you next time you visit Memphis!

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Reviewed 22 October 2013

In town for a family get-together, this Hampton Inn was convenient to the interstate and my son's home. Free breakfast was very good and the room was very clean. Staff was friendly. My wife and I will stay there again.

Stayed: August 2013, travelled with family
Thank Ira L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn Memphis-Poplar

Address: 5320 Poplar Ave, Memphis, TN 38119-3514
Phone Number:
Region: United States > Tennessee > Memphis
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Room Service Swimming Pool Wheelchair access
Hotel Style:
#16 Business Hotel in Memphis
#17 Romantic Hotel in Memphis
#22 Family Hotel in Memphis
Price Range: £81 - £131 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Memphis-Poplar 2.5*
Number of rooms: 124
Official Description (provided by the hotel):
The Hampton Inn Memphis-Poplar is conveniently located in the heart of Memphis on Poplar Avenue - the one road that leads to all the main districts of Memphis, from the prestigious streets of Germantown, to eclectic Midtown and the bustling Downtown. Visit musical attractions such as Graceland and Beale Street. Take the kids to see the pandas at Memphis Zoo or catch an IMAX movie at the Pink Place Museum. If you're here for business you will find several local offices and corporations in the locale of our hotel including Bank of America and Coca Cola. The University of Memphis is just three miles from the hotel offering comfortable and convenient accommodation for visitors and students to the institution. Combining value with comfort the Hampton Inn Memphis-Poplar provides everything you expect and those extra touches you might not. Wake up to a Hampton's free hot breakfast each morning or if you're in a rush just grab a Hampton On the Run(R) Breakfast Bag, available Monday to Friday. Take advantage of great amenities for relaxation and work including a 468 sq. Ft. Meeting room, a business center, outdoor pool, and free fitness center. We guarantee a clean and comfortable guest room with thoughtful amenities. Keep in touch with free high-speed internet access and a handy lap desk. Catch your favorite show on the 32-inch flat screen TV and have a great night's sleep in the clean and fresh Hampton bed(R). ... more   less 
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Also Known As:
Hampton Inn Memphis-Poplar Hotel Memphis
Memphis Hampton Inn

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