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“OMG! Never again!” 1 of 5 bubbles
Review of Airport Inn

Airport Inn
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Airport Inn
Ranked #100 of 136 Hotels in Memphis
Mobile, Alabama
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“OMG! Never again!”
1 of 5 bubbles Reviewed 4 January 2012

I have never written a bad review until now! This is also the first time I check out of a hotel and call the health department. I moved from the Clarion next door because there rates went up and check into this dump! The desk person was a woman that spoke little English, even through the parking lot was dark only one side of the building lit up I thought what the heck it only $29. First they said they had no rooms for $29 (even through the sign said $29) so I paid $39. I went to my room it was ok till I turned on the lights…well the 2 lights that worked. Bed had hair in it there were burn marks all over the carpet the bathroom light would not stay on the toilet did not flush and had a present in it from the last guest. The hall to get to the room was covered in mold and the lobby was about 20 degrees. Went to the desk to ask for another room and on the way there was told by an older blond I could have a good time for $25 at this point the room and her combined would not have been worth $25( noticed 3 other working girls). Asked the desk person for a new room was told they did not have one (keep in mind there were only 4 cars in the dark lot). So I asked for my money back and was told simply “no”. So I went back to the Clarion next door! I paid $69 and was happy to do so! Lesson learned, if the parking lot is empty and dark and the desk person does not speak English pay more!

Room Tip: If the rate is $29 it is not worth looking at!
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  • Stayed January 2012, travelled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Funguy11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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44 reviews from our community

Traveller rating
    3
    1
    7
    3
    30
See reviews for
6
8
4
2
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    2 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2 of 5 bubbles
  • Cleanliness
    2 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Ship Bottom, New Jersey
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 14 July 2011

We made reservation through FDM Travel Denmark ..when we arrive in the hotel the Parking was dark, and the lobby was hot and dirty according to our reservation it comes with breakfast, but they told us we don't serve breakfast on Monday. When we went upstairs, the bedroom was horrible dirty, smelly , old and hot. Please do not stay in this hotel it looks beautiful in the Picture, but it looks horror inside we ended checking out that night and stayed in the different hotel...."Bates" Hotel

  • Stayed July 2011, travelled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank lbi219
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lubbock
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 21 May 2011

Great hotel clean rooms nice bathroom comfy beds.The bar was great had good food the fitness center was clean free parking airport shuttle clean swimming pool.I would stay here again.

  • Stayed April 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank LubbockTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland, Ohio
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 21 March 2011

This was by far the worse place I have ever stayed. I am female and I was there to visit a friend. I found out that the owners of this hotel also own a trucking company (Nationwide Carriers) and they run the trucking company out of the hotel. I saw a ton of 18-wheelers around back. That is why their parking lot is full of potholes.

When I was there, I was walking out the front door and two nasty, dirty truck drivers approached me and said that they have a community room (I think it is room 146 if my memory serves me correctly) and I look like I like to have fun and asked me to come to their rooms. I was scared, and I lied and said I was waiting on my husband to come to the lobby. The truck drivers said they stay in the hotel for free because it is their home office for their company and they love to have fun.

This hotel is also lurking with prostitutes, who know about the trucker room. You can see these women walking around the halls and the management is aware, but they don't care. They allow these women to come into their establishment to "please their drivers".

I am a family oriented person, and I did realize such things existed. All the other negative comments about the rooms are correct, from holes in the ceiling to one of the hallway walls completely exposed to the outside world. It is not safe, and after one night I was out of there. I am writing this review to warn people about the dangers they are in with these horny, nasty truck driver's they have lurking around the place. One truck driver said to me they are bored cause they don't have a car and their boss won't let them drive the big truck, so all they do is walk the halls looking for a "good time." Everyone - beware!

Oh yeah, and the black lady at the counter is VERY RUDE, and the Indian guy that was there the next morning was acting and talking like he was a rapper, and he was rude. Just a really weird experience for me. I won't be going back!

  • Stayed January 2011, travelled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank mrharvey86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hertford, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 16 August 2010

Just to put this review in context we stayed in this motel as part of a 3400 mile 2 week road trip where we stayed in motels pretty much every night. This motel was the worst of the lot :(

The motel was conveniently located next to the interstate and pretty close to Graceland - our main criteria really for staying. We would have stayed at the Americas Best Value Inn nearby except thought this other place would be worth a try!

The staff on the front desk were friendly enough particularly when asking directions into town. The rooms were a decent size but very dated and smelt of stale smoke - the old paintings on the wall did bring a smile though!

The bathroom was pretty big though not very clean - so much so that the next morning there was a cockroach in the bathroom and an ant in the bed!

As a result didn't want to try the included breakfast - and the internet connection on the PC was one of the slowest.

Appreciate wasn't paying Hilton rates but would at least expect to sleep somewhere which is clean and non-smoking as paid for. Trade descriptions act anybody?

And to top it off when we checked out in the morning, the police squad turned up to evict a guest!

  • Stayed August 2010, travelled with friends
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank MaverickSMI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh PA
Level Contributor
71 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 bubbles Reviewed 28 December 2009

We booked this motel based on both price (we were traveling on a very tight budget) and proximity to the airport and Graceland when we were in Memphis. We were in town both for a wedding but also to do some sightseeing at Graceland and downtown.
We were a little hesitant upon driving to the motel and upon check-in based on the look of the motel and all the strip clubs we passed on our way there but it was very late and we were exhausted so we figured we'd sleep there and then find somewhere else for our other 2 nights if necessary.
The hallway had a bit of a urine smell but our room, sheets and bathroom were clean and the motel was very quiet. We didn't hear a peep out of anyone else.
We did have to ask for directions at the front desk and the employees were always very friendly and helpful.
The room was clean, housekeeping did their job and we felt safe. Airport Inn isn't a luxury resort by any means but the only time we spent there was to shower and sleep and for the price it wasn't bad.

Stayed November 2006, travelled as a couple
Helpful?
1 Thank camoang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
caribbean
1 review
3 of 5 bubbles Reviewed 6 November 2009

i read with amusement the critics on this hotel you would think that they paid Hilton prices and expect Buckingham Palace Service. I am not related in any way to this establishment but I believe that with the price i paid it was well worth it. Maybe these are people who expect to pay pennies for a meal and expect a five course meal ate but hey when i am on vacation i need a clean, safe environment and this hotel delivered. I was especially taken aback by the friendliness of the staff and a manager by the name of Karnail .

  • Stayed July 2009, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank CaribbeanAleen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Airport Inn

Property: Airport Inn
Address: 1441 East Brooks Road, Memphis, TN 38116
Region: United States > Tennessee > Memphis
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #100 of 136 Hotels in Memphis
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Airport Inn 2.5*
Number of rooms: 283
Also Known As:
Airport Hotel Memphis

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