Booked through Travelocity. Put in a blind bid (ala Priceline) for a 3-star hotel in Memphis and got Hotel Memphis. When i got there it was clear that it used to be a Marriott but was no longer. It was not a 3-star hotel. When i arrived there was no one to help with my bags. I had to get the cart and haul the bags to my room. There was no room service but flyers magically appeared each morning under my door from various local restaurants that could deliver to my room. Strange but I tried one and the food was pretty good. Free breakfast was alright but nothing special. There are very few people that look like they work there. I didn't see any security people. That's strange too for such a large hotel. Frames with no pictures. Scratched walls and torn wall paper suggest that they could definitely use some detail-oriented folks to apply some TLC. TV connection (TV was old tube type) was bad resulting in fuzzy picture. My room was generally good and the people at the front desk were nice so I stayed. I really hate to write anything negative because I know they are new and trying to get things going but I hope they will keep moving forward to improve service and that they take care of "the little things" that could move it up to 3-star status.
- Official Description (provided by the hotel):
- The hotel lobby and front desk are currently under renovation. The main hotel entrance is temporarily closed. Please follow the signage to enter hotel on side entrance. Thank you for your patience and understanding as we continue with our renovation. Our 319 room hotel is centrally located in the Thousand Oaks Business Center off I240 at exit 18, Perkins Road. Memphis International Airport (MEM) is a short 10 minute drive from the hotel. Business travelers can benefit from the proximity of our hotel to many nearby companies including Fedex, International Paper, Medtronic and the University of Memphis. Our 100% non smoking hotel offers easy access to many Memphis attractions including the Memphis Zoo, Fedex Forum, Beale Street, the National Civil Rights Museum and, of course, Graceland, the "Home of Elvis Presley". Tunica casinos are just a short drive away. Our guests enjoy such amenities as our indoor and outdoor pool, extensive fitness center, guest laundry and accessible event space including our 8500 sq. ft. Cotillion Ballroom. Start the day off with breakfast in our restaurant and after a day of business or sightseeing, relax in the Blue Shoe Bar and Grill with your favorite beverage and a light snack. The Blue Shoe also offers a full dinner menu. If you prefer to go out to dinner, the hotel offers shuttle service within a 5 mile radius until 10pm. We look forward to welcoming you to the Crowne Plaza Memphis East! ... more less
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- Also Known As:
- Memphis Marriott East Hotel Memphis
- Marriott Memphis