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“Great location - Great room for price”

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DoubleTree by Hilton Memphis Downtown
Ranked #29 of 138 Hotels in Memphis
San Francisco, CA
Level 4 Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Great location - Great room for price”
Reviewed 27 March 2014 via mobile

We just returned from a week staying in the King Suite. Huge room for same price as normal rooms in other downtown hotels. Wouldn't call it spotless (very dusty), but clean enough to feel comfortable. Staff was nice, valets were quick, cookies are great! Breakfast at buffet in TGIF (in the hotel) was okay, go with the made-to-order omelette, very good and friendly cook. If you need space- definitely recommend this size room (we were 733), 2 bathrooms, 2 TV sets, doors to separate rooms for privacy, paid $179. Room service ends at 11, which isn't convenient for late nights out. While The Peabody is across the street(west), the opposite corner (east) is sketchy, making the hotel look questionable when driving up- but no need to worry. I'll stay there again.

Stayed March 2014, travelled with family
Helpful?
Thank Alissa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (210)
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English first
United States
1 review
Reviewed 22 March 2014

Had to wait 3 hours for room to be ready. Sat in lobby waiting last hour and a half and watched as guests arrived and were given their room keys. Very few were waiting after we arrived. Once we received our room it was a handicapped room which we were never told we would have. At this point too tired to complain so we dealt with it. The exercise facilities did not have wipes or anything to clean off equipment and wasn't well kept up. On a positive note the staff was very friendly, helpful and answered all of our questions with a smile. We were helped with booking a tour, getting to Graceland, suggestions on restaurants. The hotel is in a very good location. we were across the street from the historic Peabody hotel(to see the duck walk!) and about 5 minutes to Beale Street and the FedEx forum where we were attending a sporting event.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Norton G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dayton, Ohio
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 March 2014

Very nice and clean hotel. Location is excellent. Karen, at the front desk, was most accomodating and went out of her way to insure that the room was acceptable. Because of her, and her helpfulness and professionalism, I will stay there on my next visit to Memphis.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank traveler0000043
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reno, Nevada
Level 6 Contributor
1,368 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 439 helpful votes
Reviewed 18 March 2014

We spent 3 nights and it was a pleasant experience. We were in room 221. It was noisy due to it's location near a main street. The others in our party were in 203 and 215 and did not have noise issues. The hotel does provide ear plugs. Our room was clean but a bit worn. It was very large and the bed was comfortable. Lots of drawers but bring extra hangers. The staff was always pleasant and helpful. The cookies were good. The location is close to Beale Street, the FedEx Forum, National Civil Rights Museum, Sun Records, the trolley and I'm sure much more. The whole area felt safe. Fun party atmosphere on Beale Street. I would stay here again.

Room Tip: Avoid 221. Ask the staff to help put you in a quiet room.
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  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Deb W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
East Hampton, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 March 2014

Recently we stayed at the Doubletree Downtown for the AAC tournament. We found that the hotel was in a great location - only a short walk to the FedEx Forum and Beale Street. We worked with hotel personnel to obtain reservations for a bus tour of the city which was amazing, folks working the front desk were friendly and extremely helpful to the point that I needed to print out my boarding passes and she allowed me to use her computer as the hotel computers would not print. The rooms were clean and comfortable. I think I had the best night sleep on those beds. I utilized the workout facility. The machines were not clean which was bothersome to me! That is the only issue we had! Overall great experience.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maureen O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackson. ms, United States
1 review
Reviewed 18 March 2014

The hotel is a good price for the area if you are using a government rate. They only problem we had with this stay was that the rooms were not ready for check-in. We had to wait over an hour. Other than that, it was a good stay. The valet has great service as well. The room was really nice and clean.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Raymond P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tampa, FL, United States
1 review
Reviewed 18 March 2014

The DoubleTree is located within 2-3 blocks of Beale Street, the Fed Ex Forum, and many restaurants. The rooms are nice and the staff is, without a doubt, the friendliest and most helpful I've ever encountered at a hotel. Because of the staff, the DoubleTree will be my home for all future trips to Memphis.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Vicki M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Memphis Downtown

Property: DoubleTree by Hilton Memphis Downtown
Address: 185 Union Ave, Memphis, TN 38103-2619
Phone Number:
Region: United States > Tennessee > Memphis
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Business Hotel in Memphis
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — DoubleTree by Hilton Memphis Downtown 3.5*
Number of rooms: 280
Official Description (provided by the hotel):
Situated in the heart of Downtown Memphis entertainment district. DoubleTree by Hilton Memphis Downtown has the harmonious blending of modern and historic styles and offers guests the comforts of home as well as the excitement of the Memphis Downtown scene. ... more   less 
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Also Known As:
Doubletree By Hilton Memphis Downtown Hotel Memphis
Doubletree Memphis
Memphis Doubletree

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