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“Everything it should be”

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DoubleTree by Hilton Memphis Downtown
Ranked #30 of 138 Hotels in Memphis
Reviewed 7 July 2014

No issues at all. Every staff member I came in contact with was courteous, helpful and seemed to be glad I choose to stay there. Valet parking quick and efficient. Nice to be close to downtown attractions.

  • Stayed: July 2014, travelled as a couple
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1  Thank Jamey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ghee A, General Manager at DoubleTree by Hilton Memphis Downtown, responded to this reviewResponded 9 July 2014

Thank you so much for your very kind words regarding your stay. We are delighted that you chose to stay with us and I will be sure to share your comments with the Team.

We look forward to welcoming you back to the Hotel the next time you are in Memphis!

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1,088 - 1,094 of 1,875 reviews

Reviewed 7 July 2014

Great ambiance, clean rooms, good restaurant. Really helpful staff. Great downtown location across from the baseball field. Close to other restaurants and 15 min from the airport. Close to St. Jude and to the University of Tennessee Health Science Center.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank BCJ1134
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ghee A, General Manager at DoubleTree by Hilton Memphis Downtown, responded to this reviewResponded 9 July 2014

Thank you for highly recommending our hotel based on your recent stay with us! I am glad you enjoyed your stay.

We look forward to welcoming you back to the DoubleTree by Hilton Downtown on your next visit to Memphis!

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Reviewed 6 July 2014

The hotel is in a great location to Beale Street, right across from Autozone, right by the Peabody, and close to all kinds of restaurants. Easy walking to all kinds of entertainment. We had a corner room facing the Autozone. We could here the noise from the traffic even though we were on the 8th floor. We used the valet parking. We didn't have to wait and they were nice each time we got our car. One thing we noticed was that the pool was crowed each time we tried to go swim. If you are looking for a hotel in the center of everything, this is it.

  • Stayed: July 2014, travelled with family
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Thank volleyballmom34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ghee A, General Manager at DoubleTree by Hilton Memphis Downtown, responded to this reviewResponded 9 July 2014

Thank you for the feedback regarding your recent stay with us. We are indeed perfectly located in the heart of Downtown Memphis! I will be sure to share your comments with the Team and we look forward to welcoming you back to the DoubleTree the next time you are in Memphis!

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Reviewed 6 July 2014

Super friendly staff. Within walking distance to everything. Tons of neat attractions to see in Memphis! We went to Gibson, Museum of Rock n Soul, Riverboat Tours (be there early or they will leave without you!), Graceland (had to drive but it's like 15 mins away), Gus Chicken (featured on tv and very good!), downtown Beale street. Lots of live music! Hotel was very clean. Breakfast available at TGIF for $12 a person. We would definitely recommend it.

  • Stayed: July 2014, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Stephanie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ghee A, General Manager at DoubleTree by Hilton Memphis Downtown, responded to this reviewResponded 9 July 2014

Thank you so much for recommending the hotel based on your recent stay. I am glad you had a great time. I will be sure to share your comments with the team and we look forward to welcoming you back to the hotel the next time you are in Memphis.

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Reviewed 6 July 2014

I was in town for a wedding at the Peabody and decided to stay next door at the Doubletree due to status with Hilton. While there was nothing particularly wrong with the stay, the room was quite dated. Wallpaper was peeling, it smelled dusty and was very dimly lit, furniture was worn... rooms were also very noisy. However, the bed was comfortable, service was decent, and my stay, overall, was fine. Nothing special, nothing awful.

  • Stayed: September 2013, travelled solo
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Thank Sarah G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ghee A, General Manager at DoubleTree by Hilton Memphis Downtown, responded to this reviewResponded 9 July 2014

Thank you so much for providing us with feedback regarding your recent stay. I am sorry that the room conditions were not up to our normal standards. I will be sure to address this. I hope you will give us another opportunity to show you our commitment to guest service!

Sincerely,

Ghee

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Reviewed 4 July 2014

Pretty disappointing Hilton property! Carpet is worn and soiled, tiny bathroom, jammed entry for cars, lamps with no outlets for plugs and on and on. We did get a free cookie and 2 bottles of water to make the trip seem worthwhile. For the price it is a complete rip-off. Stay anywhere else. Recommendation from the front desk for breakfast down the street at BonTon Cafe was a total bust just like the hotel. Should have paid a little more and stayed at the Peabody across the street.

Room Tip: Try another hotel.............
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  • Stayed: July 2014, travelled as a couple
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Thank Whyland1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ghee A, General Manager at DoubleTree by Hilton Memphis Downtown, responded to this reviewResponded 9 July 2014

Thank you for taking the time out of your busy day to comment on Trip Advisor. Comments from our guests help us to ensure the quality and comfort of our guests. I would like to apologize for your recent stay with us. I have forwarded these comments to our staff and we will utilize it to improve. Thank you again and hope to see you in the future.

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Reviewed 3 July 2014

The hotel is bright and sunny with one wall in each room a window with a view, pool was fantastic, hotel food was excellent. All of this but the best part was the employees of the hotel. Everyone was professional, kind, helpful, pleasant and loving their jobs. I inquired from one of the employees if the plaques stating it was one of the best places to work was just for show, I was informed that Hilton treated everyone with respect and fairness and that it WAS a great place to work. Don't know what the formula is but they out to bottle it. Never stated in a hotel that was so pleasant to be in.

Room Tip: All of the rooms are excellent!
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  • Stayed: June 2014, travelled with friends
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Thank patti4999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Memphis Downtown

Address: 185 Union Ave, Memphis, TN 38103-2619
Phone Number:
Region: United States > Tennessee > Memphis
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Business Hotel in Memphis
Price Range: £113 - £243 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Memphis Downtown 3.5*
Number of rooms: 280
Official Description (provided by the hotel):
Situated in the heart of Downtown Memphis entertainment district. DoubleTree by Hilton Memphis Downtown has the harmonious blending of modern and historic styles and offers guests the comforts of home as well as the excitement of the Memphis Downtown scene. ... more   less 
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Also Known As:
Doubletree By Hilton Memphis Downtown Hotel Memphis
Doubletree Memphis
Memphis Doubletree

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