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“Fab anniversary weekend”

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The Towers Hotel & Spa
Ranked #1 of 1 Hotels in Jersey Marine
Certificate of Excellence
Cardiff, United Kingdom
Level Contributor
36 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Fab anniversary weekend”
Reviewed 9 March 2014

Just returned home from a lovely break at The Towers. Everything was perfect. Our room was stunning and all the little extra touches were really appreciated. The pool and lounging area was great. Nothing too much trouble for the staff. Lovely informative reception staff.(American Lady).
Had a bottle of wine out on the patio area in the sunshine taking in the lovely surroundings. In the evening the carvery dinner was excellent and so slick was the service for so many people. The entertainment and disco was great.(Diana Ross tribute).The beds in the rooms are so big and comfy lovely nights sleep. Breakfast was such a lovely choice and as much as you wanted. All in all great value, lovely weekend will be back soon. Thank you........

  • Stayed March 2014, travelled as a couple
    • Value
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Helpful?
2 Thank sarah R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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598 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (119)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Swansea, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 February 2014

I enjoyed a spa day after booking a good value package. The facilities were clean and the lunch was lovely. We arrived after 11am at which point all the loungers were 'reserved' by towels and so there was limited choice of comfortable seating. The massage was good but I felt cheated as it only lasted about 15 minutes and not the 25 minutes as described in the package, something a couple of other people mentioned also.

Stayed February 2014, travelled with friends
Helpful?
Thank Claire P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swansea, United Kingdom
Level Contributor
176 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 19 February 2014

We had booked a special package, for myself and three daughters, and my two eldest granddaughters, to celebrate my birthday. The deal was excellent, to include either a Sunday lunch, or evening meal, an overnight stay, and full use of the facilities. There are some restrictions, regarding the facilities, as children are not allowed between 11 0'clock and five o'clock, which is understandable, as treatment rooms are directly off the pool area.
Eleven of us enjoyed the Sunday lunch, home cooked food, with excellent service, and generous portions. Three courses, plus coffee, for £16.25, and children eleven and under, half-price.
The rooms we had were in the annex of the hotel, twin rooms with three quarter single beds in each room, pleasant furnishings and en-suite. The only annoyance was we needed to contact Reception, on several occasions, as the door key kept de-activating. The problem was if the card was put near to a mobile phone, but we were not told this on booking in. Due to this, my two elder daughters could not access their room late on Sunday (we'd had drinks in the bar), so two adults ended up having to share a room with the two youngsters. So, effectively, one room was not used at all.We discussed this upon booking out, and were given a reduction of £30 on that room, which was fine.
Overall, a very pleasant experience, the staff in the Restaurant couldn't have been more helpful and friendly. Would certainly go again, the Spa was fully booked, but would go and use this facility too. My family have attended a Wedding here in the past, and had a wonderful time.

Room Tip: Stayed in the Annexe, with the Spa on the lower floor.Very clean and well furnished, you'll need...
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  • Stayed February 2014, travelled with family
    • Value
    • Location
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Helpful?
1 Thank Brummiejean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 17 February 2014

Stayed for a one night spa break with my husband which was once again fantastic. Checked in to one of the suites which was absolutely superb, if you are staying upgrade to the suite its well worth it. My husband was very impressed that he could watch sky sports in the room. We had the lovely spa lunch followed by a back neck and shoulder massage which was amazing, the rest of the afternoon was spent using the pool, steam room, jacuzzi and chilling out in the new conservatory area. We had dinner and drinks in the restaurant, the food once again was first class I had the lamb shanks and my husband had the steaks both I would highly recommend.

We both had breakfast the following morning which has everything and more than you could possibly want, cereal, toast, fruit, yogurts, selection of fruit juices, full breakfast that you can help yourself to so as much or as little as you fancy.

The service by all the staff at the Towers is excellent, nothing is to much trouble they are genuinely happy to help.

Will look forward to my next visit.

  • Stayed January 2014, travelled as a couple
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Helpful?
1 Thank CardiffSmythe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huddersfield, United Kingdom
Level Contributor
62 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 16 February 2014 via mobile

Stayed on business for one night on 13 February . Hotel is easy to find just off the M4 before Swansea.
Seems to promote its Spa heavily and has a number of Tribute rock/pop nights - weekend stays
Room very clean , sky sports on TV too. It's not 5 star and doesn't pretend to be but for a stopover when in the area it's good . Bar food same as Restaurant but less formal - all staff very pleasant and locals too! Would stay again but not on a tribute night!

  • Stayed February 2014
    • Value
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Helpful?
1 Thank Napril
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swansea, United Kingdom
Level Contributor
56 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 15 February 2014

I have stayed once and partied twice at the tribute nights here in the last week!!! On sat 8th feb 8 of us stayed and a total of 25 of us partied at the 80s night. I hadn't had so much fun in years! Brilliant entertainment, the carvers was gorgeous and the atmosphere electric. I spent the day in the spa and relaxed in the jacuzzi and pool as part of the £60 deal. I left it too late to book treatments though so a tip is to book those straight away. The spa was full with mainly women on hen dos, 40ths or other celebrations. Everyone was in great spirits and very friendly. We stayed in the delux rooms as we were upgraded when standard ran out. The rooms were lovely, spacious and clean and the shower was lovely. The party night was great fun and the bed comfy after to recharge in. The surprises didn't end there though as we were treated to a gorgeous selection of continental and cooked breakfasts. Service was again excellent. Everyone had a brill time and looked at future dates as we vowed to return for a girly break. However last night we returned for the buble/Williams tribute night for my Fiances 50th. Everyone had an absolute ball again and commented on the standard of food and entertainment. Cannot wait to return but will try to stab the night as it's such excellent value for money. Than you Towers

Room Tip: Have only stayed in delux room but was very nice
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  • Stayed February 2014, travelled with friends
    • Value
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    • Cleanliness
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Helpful?
1 Thank welshtink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 10 February 2014

This is my second stay stay at The Towers. It's in a quiet location with free parking, a decent pool (by hotel standards), very good evening meals and reasonable value. Rooms have been good on both stays. Staff very pleasant. Personally I'd far rather stay here than a main chain. Recommended.

  • Stayed February 2014, travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank JCG67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Towers Hotel & Spa

Property: The Towers Hotel & Spa
Address: Ashleigh Terrace | Swansea, Jersey Marine SA10 6JL, Wales
Region: United Kingdom > Wales > Southern Wales > Neath Port Talbot > Jersey Marine
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Jersey Marine
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Towers Hotel & Spa 3*
Number of rooms: 70
Official Description (provided by the hotel):
The Towers Hotel & Spa is an independant hotel situated only 30 minutes from the beautiful Gower, yet being sited only minutes off the M4. The hotel boasts 70 bedrooms, with full leisure facilities including an indoor pool, sauna, steam room and gym and ample free car parking. The on-site A-la-carte restaurant is open seven days a week serving local Welsh Fayre. All bedrooms are equipped with Sky TV, air-conditioning and guests get to enjoy full use of the leisure facilities. The hotel has two bar areas, with the Penderyn Bar being a residents lounge where you can enjoy a drink or light snacks in the evening. ... more   less 
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Also Known As:
The Towers Hotel Jersey Marine
The Towers Hotel And Spa
The Towers Hotel & Spa Jersey Marine, Wales

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