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“Get some leg training in before you go!”
4 of 5 bubbles Review of Welsh Mountain Zoo

Welsh Mountain Zoo
Ranked #1 of 39 things to do in Colwyn Bay
More attraction details
Attraction details
Recommended length of visit: More than 3 hours
Owner description: This conservation zoo has a wide range of rare and endangered animals from around the world.
Useful Information: Activities for young children, Activities for older children
Abertillery, United Kingdom
Level Contributor
44 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
“Get some leg training in before you go!”
4 of 5 bubbles Reviewed 24 June 2014

The clue about this zoo is in the title. It's on a mountain, and my goodness, your legs know about it! It was a beautiful day when we went, with plenty of wind, so we didn't get too overheated on all the hilly bits (which was most of the zoo). We had a marvellous day, and the only animals we missed seeing were the polecat and the margay. One of the keepers told us he had worked at the zoo for 4 years, and had only seen the margay once, mainly due to its being nocturnal. There were so many interesting things to see, and it's obvious that the zoo owners are trying very hard, but they have a long way to go. Some of the enclosures are new (built from donated money), which is lovely, but others are old, sad and depressing, especially those of the brown bears and the chimpanzees. Don't be put off going, though, because there are plenty of things to smile about, like the grey squirrels squeezing through the tiniest gaps in the fencing and pinching the food from under the occupants' nose. It's not funny, really, for various reasons, yet ... My one complaint about our day out was the visit to the Safari cafe. When we went in, three members of staff were huddled in a corner behind the counter. One young lady, with beautiful blue hair, was sitting cross-legged on top of the freezer, engrossed in her mobile phone, and her colleague was leaning on it - the freezer, not the phone. The third staff member stirred herself to serve us, and I use the word "serve" very loosely. Nevertheless, we enjoyed our day, took lots of photos, and got pretty close to the animals we had come to see, and who can ask for more than that?

Visited June 2014
1 Thank Gillian P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,358 reviews from our community

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English first
Level Contributor
14 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
“All in all very good”
4 of 5 bubbles Reviewed 22 June 2014 via mobile

Had a lovely day at colwyn bay zoo with my 3 kids 6,3 and 10 weeks. Was very surprised to find a mother and baby room situated near the shop was lovely and clean and was able to breast feed in there in comfort. Only down side was the ice cream shop didnt exept card payments and the gift shop didnt do cash back so if you are visiting make sure u visit a cashpoint first. All in al a lovely day

Thank Katie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
21 reviews
common_n_attraction_reviews_1bd8 17 helpful votes
“Often forgotten about- little gem. ”
4 of 5 bubbles Reviewed 18 June 2014 via mobile

I often forget about this zoo, even when it's right on my doorstep. Me and friends with young children visited the zoo recently and really enjoyed it. They do a free bus ride from Colwyn Bay train station, which is handy if you don't drive. Parking is free. Children under a certain age free, we paid £9.95 per adult but for this price you could literally spend the full day there, with a picnic, weather depending. We spent about 2 and a half hours here and managed to see all the animals in that time. The feeding training at the enclosures were really interesting and informative. A little disappointed that the souvenir shop was closed, even in peek season. It was a bit of a struggle going down to the safari cafe with prams and irritable children due to the weather. Safari cafe has so much to choose from. But take cash as it's either £10 minimum to use your card or a 50p supplement added. All in all a good day, brilliant weather, kids loved it and the staff were very helpful.

Thank ErinLCx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Wales, United Kingdom
Level Contributor
86 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 48 helpful votes
“Brilliant day out for all”
5 of 5 bubbles Reviewed 18 June 2014

Excellent value for a family of 4 (just under £35 with gift aid - you have to tell them you don't want to pay gift aid if you want to pay the cheaper value of about £32). I haven't been here for a good few years and I was impressed with the new residents they have and the bird show with commentary. The weather was great so it was lovely to walk the whole zoo but it is quite hilly in some areas, if you don't like walking too much you might want to check this out.

You can go in the enclosure with the Lemurs, which is a must as they come right up to you (even though you are not allowed to stroke them). All animals were easily visible and the only one we didn't see was the Polecat. Enclosures were clean and the whole zoo was clean and tidy.
All staff were friendly and helpful.
We did eat at the Cafe which was reasonably priced for 4 of us (under £20) but on a lovely day it would be ideal to take a picnic as there are nice areas for you to sit and eat.
The only negative I have was the queue of cars to get into the zoo, as you have to pay at the cabins as you drive in however; I believe it just happened to get busy as we got there. We arrived there around 10:30 ish so get there early (they open at 09:30).

Visited June 2014
Thank chocsin76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
75 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 50 helpful votes
“wonderful zoo”
5 of 5 bubbles Reviewed 18 June 2014

First time we visited this zoo it was lovely. Ou rchildren really enjoyed it and there was plenty to see . You could get closer to the animals than other zoos i have visited. Reasonably priced aswell, would defintely visit again

Visited June 2014
Thank janerobbo77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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