We booked this is the basis of the reviews but were not impressed. We too got a very unfriendly welcome. The man asked for the balance of the payment, even though we had paid a deposit, as he put it "in case we left without paying".
Our room was small and very tired. I didn't like decor, bright green walls, blue and gold flowery carpet, dark brown duvet covers and cream and blue flowered valances. As we got to the room the man followed us with a wrench in his hand and asked if we wanted the heating on. When we asked how we could turn it off if it got too hot he said they controlled it from downstairs.
We had no soap and very thin towels which although very wet, were not changed for our second night. We had to stuff tissue into the cracks aroung the windows and the door to the room to stop them rattling during the night.
We were served coffee from a machine at breakfast and were not asked if we wanted a second cup. The cooked breakfast was of a poor quality, and how did they get the bacon so flat? The toast was white, no option of brown and there was no jam or marmalade.
The only positive things I can say are that it was clean and the beds were comfortable.
When we left the woman just said goodbye and did not ask if everything was alright, I suspect she did not want to know the answer.
- Official Description (provided by the hotel):
- Bed and breakfast ,all with en-suite rooms . ... more less
- Reservation Options:
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- Also Known As:
- West Point Hotel Bed & Breakfast Colwyn Bay, North Wales