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“Didn't want to go home!”

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Presthaven Holiday Park
Reviewed 5 July 2014 via mobile

Me, my partner and our 15mth old arrived at presthaven sands on June 30th for a 4 night stay and can honestly say that we had an all round fantastic time. This was our second time visiting presthaven, but the first time since having our little boy who loved it. The swimming pool was great and very well watched with lifeguards at all angles of the pool. Play area is also good as there is seperate one for younger children which was nice. Check in had improved a lot from our first stay aswell as we were issued our keys as soon as we arrived instead of having to wait until our actual check in time. Obviously you still have to wait til your check in time before you can go to your caravan as you need to give time for cleaning but this really made check in so much quicker and easier. All reception staff were very welcoming and all the staff at the mash and barrel were very helpful and friendly. Caravans were spotless and well equipped. Our caravan was abit of a walk to the main reception ( we were in Conwy) but this was really the only slight downside but that didn't bother us too much. Beach is lovely and right on door step. We also visited Rhyl, which is only a short drive away and is lovely. Lots of attractions and nice beach. Can not fault presthaven sands at all, great location, facilities, accommodation and staff. We have already booked to stay for 7 nts next year as 4nts just wasn't enough for us! trying the platinum caravans next time too which I'm sure will be lovely!:-)

  • Stayed: June 2014
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1  Thank Steven T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PresthavenS, Front Office Manager at Presthaven Holiday Park, responded to this reviewResponded 7 July 2014

Hi Steven,
Thank you for taking the time to leave your review of your holiday with us at Presthaven Sands. I’m so happy to hear that you had such a brilliant family holiday here, your first one at that! I’m glad you enjoyed the swimming pool; you are totally right about the lifeguards they do a great job looking after everybody over there. I’m really glad you have noticed the changes we have made to check in; this is something new we are trialling so your feedback is essential. Thank you for your comments about our team on park being friendly and helpful, we really do love having everyone here for their holidays. Next time you come give us a ring and we can request you a caravan closer to the complex, we are always happy to try and help with this if it makes things easier for you. There are loads of things to do in the area and it sounds like you sampled quite a few of the local attractions. I look forward to welcoming you back next year,
Cara

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1,178 - 1,184 of 1,944 reviews

Reviewed 5 July 2014

We stayed for the weekend commencing 27th june in deluxe but I think it was deluxe plus as there was
heating in the bedrooms.
we where very happy with our caravan and plot very close to the sandhills and path to the beach.
Our five year old daughter had a great time and we will definitely be visiting again in the near future.

Stayed: June 2014, travelled with family
Thank laura123Wallasey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PresthavenS, Front Office Manager at Presthaven Holiday Park, responded to this reviewResponded 7 July 2014

Hi Laura,
Thank you for taking the time to review your holiday with us at Presthaven Sands. It definitely sounds like you were given an upgrade to Deluxe Plus, bonus :-) It’s lovely to hear that you were so happy with your caravan and its location. I know the area you mean and its brilliant for getting over onto the beach and really scenic. I bet your daughter had a ball it literally is a haven for kids! I hope we can welcome you back to Presthaven soon,
Cara

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Reviewed 5 July 2014 via mobile

My husband, son (9), daughter (5) and myself stayed at Presthaven Sands from 30th June to 4th July. We've previously been to Craig Tara and Seton Sands several times but we are all agreed Presthaven Sands is our favourite. Our caravan was clean and well equipped, and the only noise was from the resident seagulls. The outdoor deck at mash and barrel is a suntrap and our check in was quick and easy. My son loved the football area and spent lots of time there. Our wee girl loved the funstars, especially Lynsey and Jake, who did a great job. The swimming pool was fine although the lazy river was closed. The location between the hills and the sea was excellent for me. All staff we encountered were very welcoming and friendly and we'll be back sometime without a doubt.

Stayed: July 2014, travelled with family
Thank Julie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PresthavenS, Front Office Manager at Presthaven Holiday Park, responded to this reviewResponded 7 July 2014

Hi Julie,
Thank you for taking the time to leave feedback of your holiday with us at Presthaven Sands. It’s brilliant to hear that you had such a fantastic holiday here, especially as you've been to a few Haven parks. I’m glad you found your accommodation to be clean and welcoming; we do get a bit of noise from the seagulls- I can empathise with this as I live right by the beach so they wake me up daily :-) You’re right about the decking; it’s perfect when the sun is out. Your daughter has a very good judge of character as the Funstars are absolutely amazing! The Lazy River was under repair during your holiday but is now back up and running so hopefully next time you come the sun will be out and you can have a swim in it, hope to see you again soon,
Cara

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Reviewed 4 July 2014

We came here for a week 27th june- 4th july and we
loved it, it was my sons 2nd birthday on 30thso he got called on stage and the funstars bought a cake out with two csndles lit while anxious sang happy birthday to him :) the onsite spar isnt as expensive as people say it is but just remeber to take carrier bags with you :) food was great in the mash and barrel resturant bit pricey but its to be expected comimg back next year also :))

Stayed: June 2014, travelled with family
Thank Kahjay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PresthavenS, Front Office Manager at Presthaven Holiday Park, responded to this reviewResponded 5 July 2014

Hello,
Thank you for taking the time to review your holiday with us at Presthaven Sands. What a lovely time to come away for your son’s birthday, memories you can keep forever :-) The Funstars are great for celebrating it’s so special to have them up on stage and a massive happy birthday. I’m glad you found the onsite prices cheaper than expected, we do keep them competitive. The food in the Mash & Barrel is so tasty; I think I have made my way through most of the menu by now. I hope you’re looking forward to next year’s holiday, if you need anything at all give us a call at Park and we’ll be happy to help,
Cara

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Reviewed 2 July 2014

We [my daughter, her husband two children and Sammi the dog, my husband myself and our granddaughter] have experienced a number of weekend caravan breaks over the last 12 months and I can safely say this is the best so far. Well organised, clean, well equipped, good amenities , great entertainment and a very well laid out caravan park. Our Prestige caravan was clean comfortable - well equipped and well situated - our daughter's standard caravan was equally clean and well equipment but not as new. There was plenty for each of us to do and we will certainly go again.

Room Tip: Make your request to reception they do their best to accommodate - we asked for our daughter to be c...
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  • Stayed: June 2014, travelled with family
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1  Thank janrichGreatWyrley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PresthavenS, Front Office Manager at Presthaven Holiday Park, responded to this reviewResponded 3 July 2014

Hi There,
Thank you for taking the time to leave us your feedback. Wow, you really brought the family out on holiday- just the way it should be! It sounds like you are a pro in caravan holidays now so I truly appreciate your comments. I’m glad to hear that you enjoyed all of the facilities and entertainments on park. The pet friendly accommodations are brilliant, as you say not as new as the Prestige which you seemed to love but they are fantastic. It’s brilliant to know that you are going to come back to Presthaven Sands, don’t forget you can get an extra discount if you book before the end of this season,
Cara

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Reviewed 1 July 2014

Went in June 14, 2 adults with 2 toddlers. Very impressed with Standard plus caravan - clean and had everything we needed. Staff were very helpful and removed small beds so we could put our travel cots in small room.
Didn't go to the entertainment in evening as kids go to bed early but the swimming pool in daytime was great.
Good base to travel round North Wales and plenty of shops and supermarkets nearby if you want to keep it cheap.
Just booked again with another haven site for September! We'll go back to Presthaven again sometime too.

......Papa Johns pizza delivered to your caravan is a nice touch too!

Room Tip: Standard Plus caravans are wider -12ft than most of the others which are 10ft - even the more expens...
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  • Stayed: June 2014, travelled with family
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Thank jmck81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PresthavenS, Front Office Manager at Presthaven Holiday Park, responded to this reviewResponded 3 July 2014

Hi There,
Thank you for taking the time to review your holiday with us at Presthaven Sands. It’s lovely to hear that you had such a good family holiday with us, and looks like you did it on a budget which is brilliant. We are always happy to remove the single beds from your accommodation if this makes your holiday that bit easier. Next time you come maybe the kid will be able to take part in more of the entertainments which will be great, and the pool is fantastic. There are loads of local attractions right on our doorstep so it does make us a brilliant base to explore North Wales. I hope you have a fantastic time at your next Haven holiday and I look forward to you coming back to Presthaven Sands,
Cara

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Reviewed 30 June 2014

just been to presthaven sands with family,,3 adults 5 kids,aged 4 to 15,loved the site,the prestige caravan was lovely,,big,clean,en suite in the double bedroom,close to amenities as requested,will be booking again next year as is a perfect place for family fun,,kids loved it,adults loved it,great break all round.

Room Tip: book a prestige caravan,you get the extra luxury
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  • Stayed: June 2014, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank 423chris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PresthavenS, Front Office Manager at Presthaven Holiday Park, responded to this reviewResponded 1 July 2014

Hi Chris,
Thank you for taking the time to review your holiday with us at Presthaven Sands. It’s so lovely to hear that your whole family enjoyed the time spent here, and you have a brilliant array of ages which just goes to show how much there is to do on site. It sounds like your accommodation was perfect for you; make sure you request this area again for next year’s holiday which we will definitely try to get for you. I’m really looking forward to welcoming you back for another fantastic family holiday,
Kind Regards,
Cara

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Additional Information about Presthaven Holiday Park

Address: Presthaven Sands Holiday Park Shore Road | Gronant, Prestatyn LL19 9TT, Wales (Formerly Presthaven Sands Haven)
Phone Number:
Region: United Kingdom > Wales > North Wales > Denbighshire > Prestatyn
Amenities:
Bar / Lounge Beach Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #1 of 8 Speciality Lodging in Prestatyn
Price Range: £59 - £100 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Presthaven Holiday Park 3*
Number of rooms: 400
Reservation Options:
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Also Known As:
Presthaven Sands Haven Hotel Prestatyn
Presthaven Holiday Park Prestatyn, Wales

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