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“Outstanding attention by all staff.”
Review of The Beaches Hotel

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The Beaches Hotel
Ranked #2 of 3 Hotels in Prestatyn
cheshire oaks
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Outstanding attention by all staff.”
Reviewed 10 February 2014

From the moment we entered the hotel we were treated as friends by all the staff. The reception set the bar and all staff were so welcoming that it is impossible to say who was outstanding from cleaners, bar, restaurant staff etc. I went with a group of 5 friends and all agree the food was wonderful, the attention was lovely but not overbearing and anything you asked for was produced even to changes in menu. We cannot say enough to show the warmth and welcoming service this hotel provides and it goes to say that the rooms etc are well presented, warm and very clean. Lovely lounge ownstairs with a welcoming fire. Cant wait for the opportunity of another weekend .

Room Tip: The sea view makes it but I am sure that all rooms will be good.
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  • Stayed January 2014, travelled with friends
    • Value
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    • Cleanliness
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Helpful?
1 Thank CheshireOaksDavo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeachesManagement, Manager at The Beaches Hotel, responded to this review, 2 April 2014
Thank you so much for taking the time to leave your fantastic feedback on the experience that you had here with us at The Beaches Hotel. It is always lovely to hear that our guests have enjoyed their whole experience with us and I will be sure to pass on your lovely comments to our staff too.

Should you require any assistance in the future please do not hesitate to contact Claire, our Sales & Marketing Manager on claire@thebeacheshotel.com and we look forward to welcoming you back to the hotel in the future.
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618 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (189)
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English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 January 2014 via mobile

My wife and I spent two nights at the Beaches Hotel, Prestatyn. Our room was clean, warm and very comfortable with a wonderful sea view. The food was excellent, big portions and at reasonable prices. There was a wide variety of food to choose from the menu. We received a very warm welcome at reception when checking in and found all the staff to be helpful and friendly. A very nice warm family feel to the place.
Thank you Beaches Hotel for making our weekend so special.

Stayed January 2014, travelled as a couple
Helpful?
1 Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
262AnthonyK, Director of Sales at The Beaches Hotel, responded to this review, 4 February 2014
Very glad that you both had such a special weekend with us and that you enjoyed our food, accommodation and above all else our hospitality. We look forward to welcoming you back for another weekend here with us. If you would like any information on our special packages feel free to email Claire at claire@thebeacheshotel.com or visit us at www.thebeacheshotel.com! Thank you!
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Brownhills
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 January 2014

As a Company owner I thought we would take a break over the New Year period holiday.
The Hotel is in a great location right by the Beach and is warm and welcoming. Our room was clean and tidy and ideal for us and our little boy.
The pool was great and nice and warm and we made full use of this and the Spa and gym.
The staff were very helpful and friendly. Breakfast and the meals we had excellent.
Thanks for a great stay!

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Martin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
262AnthonyK, Director of Sales at The Beaches Hotel, responded to this review, 4 February 2014
Hi there, thanks for your review. We are thrilled that you and your family had such a great stay here with us! It is great to get such good feedback. We look forward to welcoming you back in future and should you wish to keep up to date with our special offers you can contact Claire claire@thebeacheshotel.com or visit www.thebeacheshotel.com!
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Flint, United Kingdom
Level 5 Contributor
81 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 2 January 2014

What a night - Oscars Galore - the biggest should be awarded to the Beaches Hotel. We had a great New Year's Eve, excellent value for money, great entertainment, great service from all the staff. We stayed the night, in a sea view room, lovely and comfortable and the following morning we had an excellent Brunch. In this review my special thanks to the Chef, as I have a diet restriction, my meal on New Year's Eve was gorgeous.

Room Tip: I can high recommend this Hotel,the location is great, and all the staff are excellent in their vari...
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  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank gwraig66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
262AnthonyK, Director of Sales at The Beaches Hotel, responded to this review, 4 February 2014
Thank you so much for your review. We are delighted that you had such a good time at our New Year's Eve bash! We have many events throughout the year that you may be interested in... Would you like to email us your contact details to claire@thebeacheshotel.com so that we can keep in touch regarding future events! PS, Chef is delighted with your compliments!
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Cambridge, United Kingdom
1 review
Reviewed 30 December 2013

Attended a reunion event on a weekend in Sep 2013. We have been holding the Reunion at the Beaches Hotel since 2000. Reasons for continuing to use the Beaches is because of the great value for money, the terrific staff, wonderful food and great venue.
The hotel is located on the North Wales sea front with wonderful views over the Irish Sea. The rooms are clean, warm and extremely good value for money. The hotel had been recently refurbished and has great facilities for hosting large reunion events such as ours. It also has an indoor swimming pool, sauna and steam room, great for relaxing in after a heavy evening of eating dancing and drinking!!

Sacha,and all her staff are the friendliest service staff I have come across. All of the staff go the extra mile to make our stay comfortable. This year we could not have wished for a better reunion; the staff and venue played a huge part in it’s success. A truly fantastic place, the food was delicious and there was plenty of it. I cannot sing its praises enough.

The hotel and its staff are wonderful and would certainly recommend this hotel to anyone, and look forward to returning in 2014.

Room Tip: ring the Hotel and speak to the staff before arrival and they wll give you friendly advise on the be...
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  • Stayed September 2013, travelled with friends
    • Value
    • Location
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Helpful?
Thank JimmyMcC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 26 December 2013

Needing somewhere to stay for one night whist visiting relatives we booed this hotel having stayed there several years before. The hotel is located on the sea front with wonderful views over the Irish Sea. We arrived soaking wet at about 5.15pm. The receptionist was quite polite. Being so wet we enquirer as to whether there were any drying faciliities and were informed that the housekeepers had just gone home. Thank goodness that there was a hair dryer in our room as it enabled us to get our clothes dry enough to be able to wear them when we went to dinner in the hotel. Our room was OK, the bed was qute comfortable but the pillows were fairly hard. The bathroom was clean. Clearly the hotel had been refurbished since our previous visit. Breakfast the following morning was nicely cooked but the service was lacking. Several tables were occupied for breakfast but nobody asked us on our arrival to breakfast whether we wanted tea/coffee or any toast. Eventually after several minutes one of the waitresses realised that we were not being served and took our order. We were informed by another member of staff the we should have "shouted out for service".
Overall this hotel appears to lack the final touches of customer care that would enable you to book with confidence that'd you were getting value for money but there is little other real choice of accommodation in Prestatyn. Perhaps the hotel is just sitting on its laurels. It could easily sharpen up its act and make you feel more welcome.

  • Stayed December 2013, travelled with family
    • Value
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Helpful?
Thank Cerys D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Preston, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 December 2013

It was with some trepidation we approached this hotel, as the reviews had not been particularly kind. However as soon as we entered the hotel, the staff were friendly, efficient and very helpful. The food was delicious and there was plenty of it. All of the staff, especially Jeff, Wayne and Sasha went out of their way to make our stay comfortable. The wedding reception was fantastic, again every member of staff catering to our requirements - nothing was too much trouble!
I would certainly recommend this hotel to anyone, and look forward to returning.

Room Tip: We stayed in Room 100 which was a family suite, as we are a family of 5. There was more than enough...
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mrs A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Beaches Hotel

Property: The Beaches Hotel
Address: Beach Road East, Prestatyn LL19 7LG, Wales
Region: United Kingdom > Wales > North Wales > Denbighshire > Prestatyn
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 3 Hotels in Prestatyn
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Beaches Hotel 3*
Number of rooms: 69
Official Description (provided by the hotel):
The Beaches Hotel is located on Barkby Beach in the North Wales town of Prestatyn. The hotel has 69 rooms and suites as well as a gym, bar, restaurant, conference and event facilities, free ample car-parking, a games room and free WiFi throughout. The hotel also boasts a leisure centre with swimming pool, jacuzzi, sauna and steam room. Located right on the beach, the hotel has stunning views over the Irish Sea and the rugged North Wales coast as well as having stunning views of the Prestatyn hills to the south. ... more   less 
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Also Known As:
Beaches Hotel Prestatyn
The Beaches Hotel Prestatyn, Wales

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