Before I start I did enjoy my break and any criticism below isn't meant to be harsh.
The location is literally on the beach at Prestatyn. An ideal touring base for Chester & North Wales. The hotel itself looks a bit of a gloomy hodge-podge, former care home / hospital perhaps, maybe a lick of lighter paint on the exterior would brighten things up. There's a Pontins holiday camp directly across the road and ample hotel parking.
The room was nice enough, though slightly disappointing. I'd upgraded to a suite, thought it was the honeymoon when I booked! As a description junior suite would even be pushing it. I've stayed in many larger doubles. The en-suite had a shower no bath. There's even a note in there warning you that the power shower is powerful. Something normally to be snorted at and taken with a large pinch of salt, but not in this case. Plentiful hot water and a spray that was just the right side of not flaying the skin off your body. Fantastic. The view out in to the Irish Sea? Spectacular.
The food was good, though a bit of a wait at times. Some confusion over a booking system and how the dinner inclusive rate is charged. Check your final bill for any unpleasant surprises when checking out.
The staff on the main were really good, hardworking and helpful, but harried. The hotel does seem to be torn as to it's aspirations. If you want to be a "destination" hotel then you need to offer a relaxed vibe and that starts with having the staff in sufficient numbers to offer that. Plus, even though I'm sure he's a lovely bloke, not every diner wants to know that this is your first shift in 10 weeks. If the Beaches wants to be cheap and cheerful-ish then that's already covered over the road at Pontins.
The leisure facilities were okay, warm pool, but my partner was slightly concerned over how slippy the tiling was to and from the changing room for people with mobility issues.
The bar area was nice and comfortable and the outside seating great for watching people and the sea. Lovely place to relax in good weather with a long cold drink.
As mentioned in previous reviews there is refurbishment work ongoing. The Kids game room had no access and was substituting as a store room, pneumatic drills going on a Sunday morning and I did feel sorry for any poor beggar who paid for a seaview, flung open the curtains to the sight of a wheelbarrow on scaffolding...
Again I don't want my criticisms to sound harsh. I enjoyed my weekend. And would go back. There's certainly potential there. I think the hotel is trying to position itself above the usual coach holiday type spot and all credit to them for that, but it's going to take continued investment in the building and staff. I hope they make it and would like to go back and see if they have.
- Official Description (provided by the hotel):
- The Beaches Hotel is located on Barkby Beach in the North Wales town of Prestatyn. The hotel has 69 rooms and suites as well as a gym, bar, restaurant, conference and event facilities, free ample car-parking, a games room and free WiFi throughout. The hotel also boasts a leisure centre with swimming pool, jacuzzi, sauna and steam room. Located right on the beach, the hotel has stunning views over the Irish Sea and the rugged North Wales coast as well as having stunning views of the Prestatyn hills to the south. ... more less
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- Also Known As:
- Beaches Hotel Prestatyn
- The Beaches Hotel Prestatyn, Wales