We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Beautiful sea views and friendly staff”
Review of The Beaches Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
The Beaches Hotel
Ranked #2 of 3 Hotels in Prestatyn
Chester, United Kingdom
Level 3 Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Beautiful sea views and friendly staff”
Reviewed 5 August 2014 via mobile

I booked this hotel for parents 60th birthday. It was a surprise so liaised with staff at the hotel on several occasions to ensure everything was perfect. The whole booking, room, stay over was fantastic the staff could not do enough. Parents had suite 323 directly overlooking the beach/sea front it was amazing. Flowers were arranged to be in the room, absolutely beautiful and we were able to gain early access to the room to decorate with balloons etc prior to parents arrival. Just brilliant would recommend. Lovely hotel, plenty of seating indoor and outdoors, several indoor bar areas to choose from.

Stayed August 2014
Helpful?
1 Thank emma b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeachesManagement, Manager at The Beaches Hotel, responded to this review, 31 August 2014
Thank you for taking the time to leave your feedback about your stay here with us at The Beaches Hotel. It is great to read that our staff and the hotel helped to ensure your parents enjoyed their 60th birthday. May we take this opportunity to wish them many happy returns again. We try to ensure that all our guests enjoy their time with us and judging from your comments we have certainly achieved it with you.
It would be great to welcome both you and your parents back to the hotel in the future as it is always great to welcome back previous guests.
In the meantime should you require any further assistance at all, please feel free to contact Claire at claire@thebeacheshotel.com and she will more than happily help you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

627 reviews from our community

Traveller rating
    205
    193
    120
    54
    55
See reviews for
170
211
20
81
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (193)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Spanish first
  • Any
English first
Oxford, United Kingdom
Level 3 Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 August 2014

arrived on one very hot day receptionist very helpful given room on third floor it was very hot as in roof with velux window but soon as opened window lovely breeze ..the room it self quite small was clean enough bed was fairly comfy bit wobbly ...lol bathroom was clean enough ..view was not to bad but not overlooking sea shame ..there a small tv that digital which a bonus ..wander down to bar for a bit of open eating and drinking there a nice decking area overlooking beach and waiters served these areas had the curry & rice which was very nice and a couple pints of cold cider lol was nice to chill out outside as sun went down .breakfast was very good in morning as well ...

  • Stayed July 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank leveller337
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeachesManagement, Manager at The Beaches Hotel, responded to this review, 31 August 2014
Thank you for taking the time to leave your feedback about your stay here with us at The Beaches Hotel. It is great to read that overall you were happy with your time here with us, apart from a couple of minor issues with your room. Completely agree, the views that the hotel has to offer are second to none, so it is a shame that you did not experience them from your room, hopefully you will visit us again in the future and get the opportunity to take advantage of our sea view rooms. However, all was not lost as you got to experience the views from our patio area which is great.
We would like to welcome you back to the hotel again in the future and should you require any assistance please do not hesitate to contact Claire at claire@thebeacheshotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
liverpool
Level 3 Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 August 2014

We stayed just one night b&b on 1st August. Reception area lovely, with area to chill and relax. Room was spotless, great sea view, small but only there for one night so was fine, bed was comfortable only had small tv but that doesn't bother me at all. Wifi was hard to get in room, sometimes great, sometimes not at all. The bathroom was immaculate, no bath, but huge shower (made a nice change, as I only shower anyway)

There was some redecoration going on but reception staff made us aware of this and it did'nt interfere with our stay. The pool area was small, steam room nice, not to hot. Would be nice if you could get towels from leisure area rather than bring towels from room... only saying as i then had to wait at reception for a good 10 minutes for a clean towel to take back to room as other guests checked in etc.

Breakfast was ok, the buffet part was just cereal, small choice of fruit and juices, cooked breakfast...please change the sausages... tasted like something from the value range in supermarkets, apart from that everything was really nice and enjoyed my one night there.

  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KBS64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeachesManagement, Manager at The Beaches Hotel, responded to this review, 31 August 2014
Thank you for taking the time to leave your feedback about your stay here with us at The Beaches Hotel. It is lovely to read that overall you were happy with your time spent with us. With regards to the WiFi, complimentary WiFi is available throughout the hotel for all of our guests to use and should there be any issues with connectivity, we try our utmost to resolve these problems as quickly as possible. However, I do apologise that you experienced some problems throughout your evening.
With regards to the leisure facilities, we will certainly take your comments on board. The hotel does offer complimentary towels to use in the pool, however, as you mentioned if the reception desk is busy, this could cause a delay, so we will definitely look into your suggestion.
Your comments with regards to the sausages have also been passed to the chef so that he can address any issues there may be there, please be assured though that our produce is sourced from local suppliers and not supermarkets, but your feedback is appreciated.
It would be great to welcome you back in the future, as you mentioned there was development work taking place when you visited, so it would be great for you to see the finished work. Should you have any queries or require any assistance at all in the future, please do not hesitate to contact Claire at claire@thebeacheshotel.com and she will be only to happy to help.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level 6 Contributor
115 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 2 August 2014

Beaches Hotel is situated in a great location in North Wales. Literally, right on the beach in Prestatyn, and easy to get to. It is great for use as a base for exploring the rest of North Wales.

We booked three rooms for our family. The two twin rooms were great, with a wonderful view of the sea. The double room was very small and faced the car park, but as we were only using this as a base, it was no big deal. All the rooms were nice and clean.

The quality of the hotel bar food is excellent. The lamb mint burger was fabulous, and all at a reasonable price.

The staff were very friendly. My daughter left her DVD player in her room (kids!), and the staff rang to let me know shortly after we departed.

Overall, reasonably priced & great location, and would happily stay there again.

Room Tip: If booking on the phone, ask for a room with a sea view.
See more room tips
  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank darren c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeachesManagement, Manager at The Beaches Hotel, responded to this review, 31 August 2014
Thank you for taking the time to leave your feedback about your stay here with us at The Beaches Hotel. We couldn't agree more with you that we are very lucky as to the location of the hotel. Being situated right on the beach, ensures that all our guests have the opportunity to experience fantastic views of the North Wales coastline and also witness some breathtaking sunsets. Thank you for your kind words about your whole experience with us and I will certainly pass your compliments on to the relevant departments and we are happy that we were able to reunite your daughter with her DVD player.
It would be great to welcome you back in the future and should you have any queries please do not hesitate to contact Claire at claire@thebeacheshotel.com who will be only to happy to help you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 July 2014 via mobile

We booked one night last minute to get away from work and rest. On arrival our room had work men in it however the view and room were so lovely we offered to go shopping and return when he had finished.. which we did Kate on reception was so apologetic it wasn't a problem.
We enjoyed few drinks on the decking looking out to sea and ate a beautiful 3 course evening meal with fizz at reasonable price high quality food.
We choose not to use leisure facilities as on checking in was informed sauna was out of use.
Had we been told at booking refurbishment was in progress we wouldn't have booked as a lie in was high on our list!! The room was superb and we enjoyed our evening however we were woken at 7am by other guests and there children nothing the hotel could do anything about. After the noisy family had gone for breakfast we opted to skip breakfast in a hope of extra hours sleep! Only to be woken at 9.20am by workmen drilling below! ! Followed by knocking at door from house keeping to check if room was vacant!!!
We showered and went to check out ... to be met by Kate again who was again so apologetic her concern for our disturbed morning was appreciated she insisted she got the manager sasha to speak to us.. she also apologised and offered us a return stay complimentary
So I am not in anyway pointing out bad points of this hotel on the contrary in this industry things do go wrong it's how staff deal with issues that count both these ladies made us feel that they genuinely were sorry our stay hadn't been 100% our room n food were both amazing and thank you beaches we would love to come and stay again esp in room 223 again but will see you after school holidays and when refurbishment has been completed ... We look forward to seeing you soon

Stayed July 2014, travelled as a couple
Helpful?
Thank Julie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeachesManagement, Manager at The Beaches Hotel, responded to this review, 31 August 2014
Thank you for taking the time to leave your feedback about your stay here with us at The Beaches Hotel. May I express a further apology to yourselves that you were not informed about the development work taking place at the time you made your reservation. During the work being carried out, we tried our very best to ensure that our guests were not disrupted or if there was any disruption that it was kept to a bare minimum, however, it is unfortunate that in the case of your stay, this was not achieved. As you mentioned, unfortunately the hotel is unable to prevent any disruption from other guests within the hotel, however, being disturbed by a member of our housekeeping team should definitely not of occurred and this matter has been dealt with to ensure no further instances occur.
It is great to hear that the way that your issues were resolved were satisfactory to yourself and we look forward to welcoming you back to the hotel in the future. The development work has been completed and we hope that you get to enjoy our new patio area and Promenade Bar during your next stay.
In the meantime if there is any further assistance that you require, please do not hesitate to contact Claire at claire@thebeacheshotel.com and she will more than happily help.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bradford, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 July 2014

We were very disappointed with the hotel. Although the rooms were okay the one thing we went for was the pool, Gym and Sauna. We were told on arrival that the pool was out of action as the chlorine levels were wrong they would know by 6pm if it was ok. No feedback as to the pool been okay at 6.0. We rang down again at 6.30. still not right but should be okay in the morning.
Yes you have guessed it by morning no change and no explanation. We decide to go to the gym where again we were disappointed. A very small room with about 8 pieces of kit in.
Looking back I had seen some reviews saying the pool wasn't open early July, my guess is it has been closed for sometime but unfortunately guests are not been told when they book that the pool will be closed.

Room Tip: don't open windows wide because any wind and this makes a loud noise.
See more room tips
  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank dianebwbrad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeachesManagement, Manager at The Beaches Hotel, responded to this review, 31 August 2014
Thank you for taking the time to leave your feedback about your stay here with us at The Beaches Hotel. May I take this opportunity to apologise for the inconvenience of the pool being out of action during your stay with us, this was an unfortunate incident, one of which, please let me assure you, is not a common occurrence. Unfortunately, with any mechanical equipment, elements can sometimes have an effect as to the facilities available. This was the case during your visit, issues that were beyond our control, unfortunately forced the hotel to render the pool out of action for a while so as to resolve the issue and to ensure all our guests safety. Sometimes, these issues can take longer than the hotel would like to resolve and this would appear to be what occurred during your time. Again, please let me assure you that the pool has not been closed for some time, it was just very unfortunate that when you visited it was.
On behalf of the hotel, we sincerely apologise for the inconvenience and should you have any further queries, please do not hesitate to contact Claire at claire@thebeacheshotel.com where she will be only to happy to help you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Prestatyn hotels

Show Prices
Show Prices
Show Prices
Show Prices
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 July 2014

We have stayed at this hotel a few times and each time has been BRILLIANT! The staff are very welcoming and the rooms are bright, airy, clean and comfortable.The breakfast (included) is Excellent and meals during the day are Excellent. We will stay there again, Thankyou Beaches.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeachesManagement, Manager at The Beaches Hotel, responded to this review, 31 August 2014
Thank you for taking the time to leave your feedback about your stay here with us at The Beaches Hotel. How great it is to read that you keep coming back to stay with us here at the hotel, we always like to welcome back previous guests, it truly adds to the feeling of being a home away from home and long may your visits continue.
If you need any assistance at all in the future, please feel free to contact Claire at claire@thebeacheshotel.com and she will be more than happy to help you. We look forward to welcoming you back to the hotel again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Prestatyn
3.8 mi away
Pier Hotel Rhyl
Pier Hotel Rhyl
#1 of 5 in Rhyl
365 reviews
3.9 mi away
Westminster Hotel
Westminster Hotel
#5 of 5 in Rhyl
570 reviews
18.0 mi away
The Quay Hotel & Spa
The Quay Hotel & Spa
#1 of 1 in Deganwy
2,591 reviews
Show Prices
Show Prices
Show Prices
8.2 mi away
The Kinmel
The Kinmel
#1 of 1 in Abergele
598 reviews
17.4 mi away
The Imperial Hotel
The Imperial Hotel
#18 of 60 in Llandudno
1,229 reviews
11.2 mi away
Springfield Hotel & Health Club
Springfield Hotel & Health Club
#1 of 1 in Pentre Halkyn
453 reviews
Show Prices
Show Prices
Show Prices

Been to The Beaches Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Beaches Hotel

Property: The Beaches Hotel
Address: Beach Road East, Prestatyn LL19 7LG, Wales
Region: United Kingdom > Wales > North Wales > Denbighshire > Prestatyn
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 3 Hotels in Prestatyn
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Beaches Hotel 3*
Number of rooms: 69
Official Description (provided by the hotel):
The Beaches Hotel is located on Barkby Beach in the North Wales town of Prestatyn. The hotel has 69 rooms and suites as well as a gym, bar, restaurant, conference and event facilities, free ample car-parking, a games room and free WiFi throughout. The hotel also boasts a leisure centre with swimming pool, jacuzzi, sauna and steam room. Located right on the beach, the hotel has stunning views over the Irish Sea and the rugged North Wales coast as well as having stunning views of the Prestatyn hills to the south. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Cancelon, Ebookers, HotelQuickly, LateRooms and Evoline ltd so you can book your The Beaches Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Beaches Hotel Prestatyn
The Beaches Hotel Prestatyn, Wales

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing