After reading reviews we tried to cancel this sun break but because of the 56 day clause they would not budge. We were absolutely dreading what we would find when we got there. We upgraded to club apartment on half board and the first benefit to this was not having to queue. Straight to the front. We had also paid for 2 extra nights and they had not put us in the same room but the reception staff sorted this out and we went to find our apartment with anticipation. On opening the patio door we were pleasantly surprised as the room was relatively clean and beds made up. We already knew about the leather sofa bed and had taken a double air bed to sit on top. Heating was adequate and all in all not bad. We unpacked and made our way to the diner! To get there you had to walk into the main entertainment area and we were hit by an old, musty, dirty carpet smell. Also to my surprise they had tiered seating opposite the stage and it felt like we were at a rugby match. We didn't spend any time in that room at all. Back to the diner.......canteen is being kind.......terrible food.......customers had no manners, didn't know how to eat with a knife and fork.......awful. They regularly ran out of cutlery and I felt sorry for the staff trying to cope with mess people left....... DON'T EVER GO HALF BOARD.....the entertainment was poor......bluecoats ok but they only know how to speak to the kids.........pub was ok with a quiz every night and selective football on large screen........swimming pool ok.......facilities for kids ok but for under 10s really. As I said you get what you pay for APART from the food which was poor quality and hardly any nutrition apart from some wilting salad!
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- Also Known As:
- Pontin`s Prestatyn Sands Centre Hotel Prestatyn
- Pontin's Prestatyn Sands Holiday Park Wales