I felt I should review our recent holiday because I noticed the last review was a year ago.
I have been taken my family ( 3 boys, 2 girls) to Pontins Prestatyn since 2011. I have been to haven aswell but as a lone parent Pontins ALWAYS beats other parks on price. VERY cheap especially during summer holidays which is when I have to go due to working term times.
Now..as a grown up its not particulary my cup of tea, dare I admit it lol Obviously Id much rather go somewhere more up market. But...im skint..like alot of people! And the kids absolutely LOVE it there. Therefore,Pontins it is!
So..the facilities this year were soooo much better than previous years. The take over in 2011 really left it in a sorry state and it seems to have taken alot of years and graft to get it up and running properly again.
Granted Pontins should have made this clear to customers during previous years. But I think its safe to say its probably a good time to give Pontins another go if youve been put off before.
During our stay end of July this year, there was lots to do, go carts backup and running, inflatables and bouncy castles, crocs driving school, climbing wall, skate park, fun bikes, xbox/computer room, soft play area etc, swimming pool, Beautiful beach, hop on bus into town.
The evening entertainment was AMAZING!!! we had Ricky K from Britains got talent, MK1 from Xfactor, TIMMY MALLET!! which was just super! and a fab magic show. The blue coats were incredible and just fab with the kids. My 2 oldest which are now teenagers loved the humour of the blue coats - they now understand the jokes just meant for adults and found it all hilarious lol
I wasnt happy with the location of my apartment but the staff moved me immediately and were very understanding and polite.
I have learnt to always book club. Its not that much dearer and you get perks- bottle of wine,daily paper, free breakfast on departure, 50% off activites in the mornings.(handy for fun bikes and xbox room.)
The cleaning is still a big problem though - this is the only problem and its a real shame because its putting people off big time. Maintenance too - balcony still needs an overhall and a suitable loo seat should be expected but I know some apartments didnt even have that! Although, our tv was broken and it was replaced straight away, so I presume if you asked reception they would sort it. Whoever is "checking" these apartments before arrivals is doing a terrible job..sorry.
Over all though a great holiday. Lots of good reasons to go. If we all keep TELLING them (rather than complain on here and facebook) Maybe then Pontins will get the hint and up their game. SPEAK OUT PEOPLE - TO PONTINS!
TIP - there is a crown carvery just up the road that does a lovely roast and unlimited ice cream which is cornish and delicious! Cheap too. Pontins canteen is really cheap and your kids will be really full but half way through the holiday I really wanted a proper cooked meal! (rather than mostly canned/frozen stuff) Beef stew was nice.
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- Also Known As:
- Pontin`s Prestatyn Sands Centre Hotel Prestatyn
- Pontin's Prestatyn Sands Holiday Park Wales