We booked about six months in advance for our large christmas party at this venue. What a HUGE mistake. We had an absolutely terrible experience. Tightly packed onto a table that wasn't big enough, having to climb over chairs to get seated.
Food was a shambles, very much like the review below, and we were told to pick the yorkshire puddings up with our hands!!
DJ just played the same five songs on a loup throughout the whole meal so loud you were unable to speak.
Surely dissinterested teenagers who were too inexperienced to give proper table service.
I could go on and on for pages, but NEVER EVER EVER book a wedding or any type of event which requires them to cater for a large group of people. The worst experience I've ever had!
Oh and when our company tried to complain (several emails and a letter until we got a responce) they told us that we were the only group who had a problem! (obviously not from reading the reviews below!) and indirectly denied everything we told them! and they had the audacity to offer us a discount on our next party as a "good will gesture". Why would we throw even more money at this hotel when we already feel cheated??
Be warned - don't risk booking here - go to Seiont Manor up the road!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.