Where do I start with this terrible terrible disaster of a place. My partners family booked a surprise birthday "treat" here . Our party of twelve arrived on time at 6pm. Half of us loitered in the hallway, half of us loitered in the cramped bar area. We waited for some acknowledgement but nothing came. Eventually some staff hurried past us with a "won't be long type of greeting. A little later whilst we were frankly all at bit embarrassed standing there, we were given some paper dinner menus to look at. A chap took a drinks order, again whilst we were split into two groups. I asked the barman/waiter was there anything not available on the menu and he assured us all was well. Whilst still split and still standing someone took a food order. By now two of our family members was clearly uncomfortable and left. To cut a long story short my lamb shank was suddenly not available and the three mixed grill we ordered were not available some time after bearing in mind it was only 6.30 ! . We were then called into the restaurant for dinner some 45 minutes later, not into the main dining room but into a giant tent with one table set up in a sea of empty tables. To add insult to injury the giant tent leaked rain on us for the remainder of the evening. A waiter did offer to set another table in the tent like structure after all there were plenty of empty ones to choose from. The food was poorly cooked, not that made any difference in this disaster of a place. Beware the photos do not do this justice. It is dirty, cold and the toilets were out of order so my family had to pee in the dark all evening in another toilet in a "camp" area called the oranagery. This restaurant is probably the worst example of an understaffed under valued and thoroughly miserable excuse for an eatery I have ever had the misfortune to stumble in to. If it wasn't to had to my family's pain my partner and I would have walked in the first 10 minutes. The staff tried hard to work but their management let them down .
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- Also Known As:
- Meifod Country House Hotel And Restaurant
- Meifod Country House Hotel & Restaurant Bontnewydd, North Wales