This a friendly pub in a Welsh town where staff have pride in their heritage. Being Sais myself I've never sufferred any animosity. Quite the opposite. Food's varied and to a good pub standard. You don't go away hungry and value can't be questioned. Staff all very friendly and welcoming. I suspect the earlier review was submitted with mischevious intent. Don't let it taint your view if you're visiting Pwllheli. Always a well supported, trouble free pub.