We booked a one night stay at The Bulkeley Hotel which unfortunately we had to cancel 28 hours before the intended stay due to illness. We contacted the hotel directly and without quibble we were told not to worry and we wouldn't be charged. Unfortunately as we'd booked through a third party agency they weren't as 'customer orientated' and they subsequently charged us the full amount .....even though the hotel had already re let the room and had not lost out!!! Lesson learned: book directly with the hotel and not via a third party!! After complaining to the agency and with the support of the hotel we got a refund. Thanks to Sean at The Bulkely for supporting us - we will be rebooking sometime soon! That's excellent customer service for you.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TripOnline SA, Evoline ltd, LateRooms and Cancelon so you can book your The Bulkeley Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Best Western Beaumaris
- Beaumaris Best Western
- The Bulkeley Hotel Beaumaris, Island Of Anglesey