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Quest25345248819

Disappointing

2.0 of 5 bubblesReviewed 23 Mar 2024
I've had many delicious meals here but I was disappointed with the food I was served 22nd March 2024.

The gluten free battered cod was 80% batter, 20% fish. It was sent back. The 2nd meal was better but not the standard I'd expect- chips tasted like they'd been reheated.
I did eat the food as I was so hungry and everyone else on the table were nearly finished by the time I received the replacement meal.
The waiting on staff were apologetic and I was given a free coffee but that came with a gluten containing biscuit when I'd informed staff I needed gluten free food due to coeliac disease!
Date of stay: March 2024
Trip type: Travelled with friends
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Reviews (1,176)
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Reviewed 3 March 2024

Went for food with friends this evening and was severed by Zoe. Was very impressed with the service we received. She was lovely and polite. Food was lovely. Thank you Zoe. Will definitely recommend. Will be back again. Thank you all........

Date of stay: February 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
1  Thank Gaynor W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Craig Mills, General Manager at The Anglesey Arms Hotel (Menai Bridge), responded to this reviewResponded 7 March 2024

Thank you for the lovely review! We will be sure to let Zoe know and make sure she's back for you next visit!

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Reviewed 3 March 2024

Just returned home after a lovely stay with our dog. We stayed dinner, bed and breakfast and can highly recommend. The food was delicious and all the staff made us and our dog feel so welcome. Nothing was to much trouble.
The hotel is in a fantastic location, can't wait to stay again. Thank you Anglesey Arms and wonderful team.

Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank traceyirons1973
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Craig Mills, General Manager at The Anglesey Arms Hotel (Menai Bridge), responded to this reviewResponded 7 March 2024

Thank you so much for the kind words! We want to look after everyone who stays with us, including all fury friends too!!
See you again soon!

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Reviewed 27 February 2024

This was our fourth visit and as always the staff were very welcoming on arrival and during our stay. Food was excellent and pancakes at breakfast very indulgent. Room recently decorated and very cozy.

Date of stay: February 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank aanddpayne
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Craig Mills, General Manager at The Anglesey Arms Hotel (Menai Bridge), responded to this reviewResponded 1 March 2024

Thank you so much for the great review! Look forward to seeing you again soon!

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Reviewed 24 February 2024

I already enjoy staying at the Anglesey Arms. But this trip after a long drive, although was told meals would be served until 9, the kitchen stopped serving at 7pm, so I had to look around for somewhere else to have a meal. An evening walk around Beaumaris was in the end a nice treat. I had a lovely stay.

Date of stay: February 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank gbp841
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Craig Mills, General Manager at The Anglesey Arms Hotel (Menai Bridge), responded to this reviewResponded 24 February 2024

Hi gbp841,

I'm sorry if we were fully booked when you came down. Please feel free to give me an email to give me some more details into how we could have done better for you.
We're really glad you enjoyed your stay and got to do some sight seeing in some of our beautiful near by towns.
Look forward to seeing you again soon!

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Reviewed 20 February 2024 via mobile

Visited the Anglesey Arms yesterday with a group of friends. Had a fabulous lunch, the Sea Bass was very tasty with sautéed potatoes and a zingy salsa. Everyone enjoyed their food and the service was exceptional. We sat in the conservatory with a lovely view of the garden. A big thank you to all the team for looking after us.

Date of stay: February 2024
Trip type: Travelled with friends
1  Thank Lyn39steps
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Craig Mills, General Manager at The Anglesey Arms Hotel (Menai Bridge), responded to this reviewResponded 24 February 2024

Thanks you so much for the kind words! We're really appreciate the great feedback.
The views get even better in the summer so you'll have to come back and join us then!

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