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“Stunning location.”
Review of Chateau Rhianfa

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Chateau Rhianfa
Ranked #1 of 5 Hotels in Menai Bridge
Certificate of Excellence
Denbigh, United Kingdom
Level Contributor
93 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
“Stunning location.”
Reviewed 16 November 2012

We stayed for a night at Plas Rhianfa in Room 8 (Duchess). We had been searching online for a nice place to stay in Anglesey and chanced upon this recently opened hotel in a refurbished mansion located in a spectacular location overlooking the Menai Straits. We think the marketing could be better, few websites seem to link to Plas Rhianfa. The refurbishment of the house is of a very high standard with more public rooms than you could possibly want. As the hotel is built on steep sloping land between the road and the water, there are lots of floors; the reception and some lounges are on a high floor and the main restaurant on the lowest floor looking out onto the beautiful grounds and gardens leading down to the water,

Our room was one of the "principal superior suites". It was splendidly located and furnished with a large bath right in the main window overlooking the water. If one wanted to be picky it wasn't really a suite (no separate sitting room - just a large bedroom with sofa and chairs). The en-suite bathroom was very well done and in our opinion the bath in the bedroom window would be better replaced with a couple of chairs and a small table - but we can see that some people like the bath with the view. Our room was below the drawing room and you could hear the sound of people walking across the wooden floor above but all was quiet during the night.
Only two rooms have baths, the others have showers and some are in the turrets.

The grounds and gardens were very nicely restored and we understand there are plans to continue the work with a floating jetty and "champagne bar" over the water which would be nice. There are lots of places outside to sit and explore.

The staff were friendly and helpful without exception. Probably some more training and supervision is needed on the catering side, some of the service was a bit amateurish. This was not a problem to us but if the hotel is to fulfil its potential this is an area requiring some attention. The dinner was very good but the choice of both food and wine is a touch limited. The cooked breakfast was excellent.

In summary: well worth a visit, inspiring location and refurbishment, just a few somewhat rough edges to tidy up, staff that have the potential to be a very good team.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hollins1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerwyn M, General Manager at Chateau Rhianfa, responded to this review, 1 December 2012
Thank you for taking your time to write your review. I am pleased to hear that you enjoyed your stay with us, all of your points have been noted and I have passed on your comments to all of the team. We hope that you can return to us very soon.
Gerwyn Morgan
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (322)
Date | Rating
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English first
Milton Keynes, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 November 2012

I have stayed in Wales many times but this hotel exceeded all expectations , the staff could not have been better , the hotel itself outstanding , and not to forget the food ..... Simply delicious.i was even asked if there was anything I would like that was not on the menu , and it would be made for that evening .
Spent a lovely evening relaxing in the hot tub, tho avoided the gym
A very big thank you to all the staff and management for making my time there so special

Room Tip: The duke or duchess suite are fab
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  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 896Kimmie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerwyn M, General Manager at Chateau Rhianfa, responded to this review, 1 December 2012
I am pleased to hear that Plas Rhianfa exceeded your expectations. As you mention, both the Duchess and Dukes Suites are absolutely outstanding with great views. I have passed your comments onto our great team and we hope that you can join us again very soon.
Once again, thank you for your valued review.
Gerwyn Morgan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warrington, United Kingdom
Level Contributor
58 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 12 November 2012

We stayed on a Saturday night for a dinner, bed and breakfast deal.
Best bits:
Location - the view is stunning across the straights and the hotel is right on the waterside
The building - the quality of the re-fit is fantastic, little expense has been spared to ensure this has a high quality feel in all parts of this maze of a hotel. It provides a very authentic old house feel, you really do feel like you are in a house rather than a hotel.
The Room - The Dutchess room is quite simply the best hotel room I have stayed in both in terms of the quality of the decor but also the stunning view especailly when taking a bath.
The welcome - All of the staff do try hard to make you welcome and they are keen to please. We arrived ealry due to a car problem and were allowed to check in early whilst waiting fo the AA.
Breakfast - good quality ingredients, simply put together and well cooked

Bits that need a bit of work (in my opinion):
Evening meal - not a very imaganitive menu for a hotel of this class, the food was OK without being great, I was left feeling a little flat it just didn't match up to the grand dining room. In my opinion this is one area where they need to work harder on especially as they have spent so much on the hotel. There seem to be little co-ordination of the waiting staff, with many dishes being sent to the wrong tables or being incorrect. We didn't get our wine topped once which is unusal (it seems picky but those are the touches that show that your dining experience is being managed). There seems to be no single point of contact to manage the restraunt just the serving staff, this maybe the issue.
After diner - There are so many bars / rooms that you could go to in this hotel after diner its almost to much choice, I think the problem is that in a small hotel (21 rooms?) people are almost spread all over the place, this results in little atmosephere, the guests don't seem to mix and the staff are spread quite thin.

Would I return - definitly, I think that some of the points above will be improved over time as its only recently open in June this year. They have the foundations for a fantatsic hotel, just need ot focus on the training of the staff to improve the service and also work on the dinner menu (in my opinion).

Room Tip: Dutchess room (8) - one of the main suites, stunning for a special occassion. There can be a little...
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  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank darrylhyde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerwyn M, General Manager at Chateau Rhianfa, responded to this review, 29 November 2012
Thank you for taking the time to post your review. I am pleased to hear that you enjoyed your stay and I note all of your comments which have been passed on to all of the team at Plas Rhianfa. We hope that you will join us again very soon.
Gerwyn Morgan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockport, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 November 2012

From turning into the car park you instantly feel you are somewhere special and you certainly are,a truly beautiful and unique building pictures and words do not do justice to this wonderful place. checking in was stress free no fussy forms or waiting around.
was shown to our room and explained where everything was on route, our room number 8 was truly outstanding and the view amazing the only danger was as the room was so perfect we didnt want to leave it!
we did venture round the building and had a few lovely drinks in one of the drawing rooms again with great views, Steven who served our drinks was very friendly and took the time to chat with us, a very professional host,

Dinner was great but if i have to fault anything the menu could of had more choice although what we had was good, maybe a littlr more background music to as it was very quite but none of this could ever take anything away from a truly great stay

would love to come back it really is a perfect chilled out paradise!!!

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank danny333amanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerwyn M, General Manager at Chateau Rhianfa, responded to this review, 29 November 2012
Thank you for your review.
I am pleased to hear that you managed to “Chill Out” during your stay with us. We try and make all of our guests feel like they can sit, relax and chill out. All of your comments have been noted and passed onto our great team. Thank you again for your review and we look forward to seeing you again soon.
Gerwyn Morgan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 November 2012 via mobile

Unfortunately we only spent one night here, but that was enough to know that this is pretty unique place. We stayed in the Duchess Room which has breathtaking views of the Menai Straits. The room has a bath tub set in the massive window which allows you to sit in a warm bath and watch the night come. The view of the snow dusted mountains and dramatic sky are unforgettable. This is the reason to stay in this room.

Away from the room the hotel offers a variety unique places to read, write, drink, eat or just sit and enjoy the views. The wine cave is particularly atmospheric.

The menu in the restaurant is simple but the food is beautiful. The steak was a highlight, while the locally sourced scallops great.

Staff are friendly, well informed about the history of the place and helpful. Stephen was a particularly engaging member of staff who we enjoyed chatting with.

If it's a little bit of luxury you're after stay here. We'll certainly be going back.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank swan1912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerwyn M, General Manager at Chateau Rhianfa, responded to this review, 29 November 2012
Thank you for your recent review. I am pleased to hear that you had an enjoyable stay with us at Plas Rhianfa. I have personally passed all of your kind comments on to all of our great team and we all look forward to meeting you again very soon.
Gerwyn Morgan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stratford-upon-Avon, United Kingdom
Level Contributor
146 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 1 November 2012

We don't do holidays in the UK but we felt like a break and Anglesey was one of my childhood favourite locations. I googled luxury and was totally taken by the website photos so booked a suite. On arrival no suite due to a double booking. The room on offer was not what I wanted and just when I felt all was lost they offered us use of the coach house which was not yet being booked. That was a very lucky break because we got a wonderful house with lounge, dinning room, kitchen, and four bedrooms. Ok we only used one bedroom with a balcony and wonderful view overlooking the Menai Straits, and the lounge which was really comfortable, but the coach house offeres a spectacular opportunity for a group of friends to have their own little home from home and the wonder of the main hotel next door.
The hotel is simply beautiful with great decor. The gardens are pretty and the architecture of the house has a quirky why is a French chateaux in North Wales charm. It has history and interest which we soaked up. We had dinner at the hotel on both nights of our stay and found it excellent. The staff were really friendly and the service was always with a smile. What we didn't know was that the hotel had not been open for very long and that probably explained the odd little glitch that were always handled with a positive. We loved the wine cave and the other bars as the atmosphere was relaxed, chilled, and full of ambiance. We left to move to another luxury hotel for a couple of days but it couldn't quite live up to the Plas Rhianfa so our only regret was we didn't book this hotel first. We will go back to the Rhianfa.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ferguson99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerwyn M, General Manager at Chateau Rhianfa, responded to this review, 27 November 2012
Thank you for your review. I am sorry to hear that your room was not available on your arrival. I have looked into this and unfortunately, due to an error on our system, your room was double booked. I would like to apologise for this. However, I am pleased that we were able to accommodate you in The Coach House, which as you say, it a really special property which compliments the hotel. The views are stunning and this is an ideal property for a group of up to six guests in three double rooms. All of your comments have been noted and have been passed onto our great team. We really hope that you can join us again in the very near future. Once again, thank you for taking your time to write your review and we look forward to seeing you again soon.
Gerwyn Morgan
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 31 October 2012 via mobile

Beautiful castle nestled on the Menai Straits. We visited for a romantic anniversary break and this plave certainly exceeded our expectations. From the grand entrance and friendly welcome to the quirky, individual and comfortable rooms this place is just a dream. There lots to explore: a hot tub with a fantastic view, quirky nooks and crannies, great use of the original castle features and great grounds to walk through. We had a fab time and would certainly return. Absolutely loved it!

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank judith-charmers13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna R, General Manager at Chateau Rhianfa, responded to this review, 18 November 2012
Thank you for taking the time to write your review of Plas Rhianfa. We are really pleased that we exceeded your expectations. All of your comments have been passed onto our great team and we look forward to seeing you again in the near furutre.
Gerwyn Morgan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Chateau Rhianfa

Property: Chateau Rhianfa
Address: Beaumaris, Menai Bridge LL59 5NS, Wales
Region: United Kingdom > Wales > North Wales > Island of Anglesey > Menai Bridge
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites
Hotel Style:
Ranked #1 of 5 Hotels in Menai Bridge
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Chateau Rhianfa 4*
Number of rooms: 21
Official Description (provided by the hotel):
A private home until 1955, the Château Rhianfa estate in North Anglesey has undergone an extensive revamp in recent months. The Grand Hall, wood-panelled sitting rooms, Music Room, Drawing Room and Dining Room have all been carefully refurbished complete with Lady Sarah Hay-Williams' meticulously renovated painted ceilings. The opulent 42-foot Banqueting Hall at Château Rhianfa is a superb setting for lavish events and weddings in North Wales with wooden flooring, panelled walls, and breathtaking views are sure to impress. Enjoy gourmet dining with a view of the Menai Strait and Snowdonia in our award winning restaurant, Le Dragon Rouge. Elsewhere, wine cellars and tasting rooms, vaulted spa rooms, a games room, and lounge bar, as well as a private beach and tennis court is all available. The whole house has the feel of a regal hideaway making it an ideal location for weddings, business conferences, events, or your next product launch.There are also a number of cottages in the grounds, luxuriously furnished and available for hire on a self-catering basis. ... more   less 
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Also Known As:
Chateau Rhianfa Island Of Anglesey/Menai Bridge

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