We booked the cottage as the pictures looked amazing and the owner was fantastic at responding to questions etc... When we arrived at the cottage there was a note to stay that the boiler wasn't working but they were working on it. They had left heaters for us which were all switched on. I had to call the Manager to find out exactly what was happening, who was very apologetic and explained what had happened and that it would be fixed the next day, which it was. The cottage is lovely and location great but it is quite "tired" looking. The dishes in the kitchen were quite dirty and we had to re-wash everything we needed.
Overall a great place but does need a little work to make it less tatty looking.