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Hampton by Hilton Newport East
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Reviews (1,472)
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713
522
151
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30
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All reviewscomplimentary breakfastfree wifiair conbathroom doorsofa bedexcellent hotelthe breakfast areamodern hotelplenty of parkingexcellent value for moneybeanseasy accessbusiness parkbusiness tripwalk in showerbuffet stylesevern bridge
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1,151 - 1,156 of 1,472 reviews
Reviewed 27 August 2013

I have stayed here a couple of times before, it's really annoying but I can't fault it! The rooms are practible and very comfy, easy to work in my room with WIFI.
Very helpful staff, I stay in hotels on a very regular basis and certainly the staff here are up with the best of them.

  • Stayed: August 2013, travelled on business
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Thank charliethewineman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this reviewResponded 2 September 2013

Many thanks for your great comments, we loved having you here.
All your kind words are so encouraging to all the team.
Come back and see us soon
Roger Goldsworthy
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2013

First time for us in a Hampton, they were fab. The reception was very friendly, room very modern and clean, wall dispensers in the bathroom with shampoo, conditioner, shower gel, hand wash and moisturiser. Sofa bed for my son wasn't too comfy but it was only one night, shower only in bathroom no bath but it s a very big shower. Breakfast in morning was fab too, cereals, yoghurt and cooked English breakfast all buffet style so eat what you want. Not far from Cardiff.

  • Stayed: August 2013, travelled with family
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Thank NthYks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this reviewResponded 2 September 2013

Thank you for your positive comments; I share all these reviews with every member of my team.
We use them to acknowledge all the good things we do, and allow me to thank them all for all the effort and hard work that goes into running a successful business

Roger Goldsworthy
General Manager
Hampton by Hilton

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2013

Stayed here for 2 nights as it was the cheapest accommodation we could find for our family of 6, to have a base to visit Longleat and Cheddar Gorge (£41 per room including breakfast). Have stayed at Hiltons before and this was just as good, if not better. Rooms and bathrooms were lovely, especially liked the toiletries and soft towels. Breakfast was good and the evening meals were ok, but quite expensive for what you got. Staff were friendly and helpful, the gym was an added bonus. Air conditioned rooms were great and no noise from the motorway at all. Very impressed and highly recommended, one very happy family!

  • Stayed: August 2013, travelled with family
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Thank floss66_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this reviewResponded 2 September 2013

Many thanks for your great comments, we loved having you here.
All your kind words are so encouraging to all the team.
Hampton is perfect for a short break in this wonderful area.
Come back and see us soon
Roger Goldsworthy
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2013

I cant understand why this Hotel as only three stars it rates 4. Location maybe not so great but the hotel is superb. Rooms large and spotless and the bathrooms gleam and are well stocked with towels and everything you need even down to hand cream. The beds comfortable and large. Room facilities very good, slimline TV, internet access, comfortable chairs, air conditioned yes it as everything. Although its on the side of the motorway the soundproofing is good and we had a wonderful nights sleep. Maybe one slight niggle we ate there at night as a coach party and they don't usually do full meals in the evening only bar meals but what they laid on was very good. The breakfast was a little disapointing to some people, the hot breakfast consisted of sausage, bacon. scrambled eggs and beans, quite suficent for most people as there was a good selection of cold meats crossants and muffins as well as toast and preserves, but you can't please everyone. But overall the Hampton by Hilton is a wonderful place for a stop over and I can highly recoment it.

Room Tip: All the rooms are the same, very good
  • Stayed: August 2013, travelled with friends
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Thank Bill B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this reviewResponded 2 September 2013

Thank you so much for this review,
We have now been open just over 2 years and I am proud to say the Hotels looks like new.
We work hard every day to make the building spotless, and work closely with our team to ensure they give great service and offer the relaxed friendly environment we wish to create
Please come and see us again soon
Roger Goldsworthy
General Manager

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Reviewed 18 August 2013

We stayed for four nights in this hotel which is very well presented and kept. Complimentary breakfast is excellent complete choice from juices to full English breakfast. Eat as much as you like. Rooms are very clean and quiet and staff most helpful.

  • Stayed: August 2013, travelled as a couple
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Review collected in partnership with Hampton
Thank tanned45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this reviewResponded 2 September 2013

Many thanks for your great comments, we loved having you here.
All your kind words are so encouraging to all the team.
Come back and see us soon
Roger Goldsworthy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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