We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“very clean, breakfast not as good as expected.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hampton by Hilton Newport East
Ranked #1 of 2 Hotels in Magor
Certificate of Excellence
Reviewed 21 November 2013

We recently stayed at the Hampton by Hilton arriving late in the evening. It's easy to get to just off the motorway and adequate parking. Some friends of our use the Hiltons a lot and mentioned that they always get a cookie on arrival! We didn't get a cookie, although we would have liked a couple to go with a cup of hot chocolate (there wasn't any in our room) to tide us over to the morning. The room was spotless. My partner found the bed hard and couldn't sleep but I thought it was okay. The only downside of the room was the windows don't open, just a pane of glass, which I know is mainly to keep the noise out, but they do have air-con which I always think is a poor second to fresh air! And unfortunately I also didn't sleep well. The breakfast was nothing special (but being complimentary you can't complain) consisting of overcooked bacon, scrambled eggs and beans. We like poached/fried eggs, mushrooms and fresh tomatoes with our breakfast. There were a few crossiants and muffins as well. Plentiful toast, orange juice, tea and coffee though. Book through The Hampton Hiltons own website we found the prices with breakfast a good £7.00 cheaper than Expedia/Bookings.com etc., coming in at just over £40.00 :)

Room Tip: As said before book through the Hampton Hilton for the best deal.
See more room tips
  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank PembrokeshireAnnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this reviewResponded 22 November 2013

Thank you for all the lovely comments
Indeed, we pride ourselves in offering 4 star accommodation and service at a budget price.
And as you noted all our rates include free breakfast, and free Wi Fi.
The cookies are free to all guests who stay at a Doubletree Hotel which is part of the full service Hilton portfolio, and are stunning properties.
Please come and see us again soon
Roger Goldsworthy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (1,453)
Traveller rating
Traveller type
Time of year
Language

1,082 - 1,088 of 1,454 reviews

Reviewed 20 November 2013

After staying in the Hampton in Liverpool I automatically went for this hotel and I was not disappointed. For the money that we paid for a night and breakfast for a couple is an absolute bargain!! Hotel clean and modern, staff friendly, rooms are lovely, its in a strange place, but easy to find off the M4 . Love this brand!!!

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank mrskimthomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this reviewResponded 21 November 2013

Thank you so much for this review,
We will have been open 3 years as of September 14th and I am pleased you comment on it still looking like new as we take great care in the upkeep and maintenance of the Hotel.
We work hard every day to make the building spotless, and work closely with our team to ensure they give great service and offer the relaxed friendly environment we wish to create
I am also pleased to say, we have now introduced free WI-FI throughout the Hotel as another benefit to our guests,in addition to our great free breakfast and free parking.

Please come and see us again soon
Roger Goldsworthy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2013

hotel is amazing i pay so much for big name hotels and there nothing compared to the Hampton for £49 at the hotel or £41 on line with all you can eat breakfast and modern rooms and huge shower i wouldn't go any where else if i can help it!!

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Jamie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this reviewResponded 21 November 2013

Many thanks for taking the time to give us your views ,
We try very hard to make this Hotel a fantastic place to stay, and helpful feedback like this is very useful.
I am pleased to say, we have now introduced free Wi-Fi throughout the Hotel as another benefit to our guests.
Please come and see us again soon.

Roger Goldsworthy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2013

When I saw the oil refinery on the map, I wasn't best pleased. But the room was clean and breakfast included, It was near Tradegar House and another National Trust property. The place was well-insulated and we had two good nights' sleep there. The bedroom are clean the TV good quality. Can't complain.

Room Tip: Sorry, no swimming pool there. It was a lovely hotel even though the location was not that fantastic...
See more room tips
  • Stayed: October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank AandD P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this reviewResponded 21 November 2013

Thank you so much for this review,
We will have been open 3 years as of September 14th and I am pleased you comment on it still looking like new as we take great care in the upkeep and maintenance of the Hotel.
We work hard every day to make the building spotless, and work closely with our team to ensure they give great service and offer the relaxed friendly environment we wish to create.
Not sure what the reference is to an oil refinery, there is a brewery just down the road , I guess they may look alike.
Please come and see us again soon
Roger Goldsworthy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2013

as avid Hilton fans . we tried Hampton for a change , we were told we could check in at 2 arrived at 5 given keys to room we found to still being cleaned , in all fairness after we traipsed back down to reception were told not to worry hotel quite empty an gave us a different( spotlessly clean} room ........if this was the case why oh why did they need to put a family with two babies in the next room .babies cry I accept that but it is made worse when the husband and wife are having a full blown domestic but the biggest let down for me was no bath This was not stated in WHEN BOOKED .EXCELLENT BREAKFAST

  • Stayed: November 2013, travelled as a couple
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank gayna2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this reviewResponded 18 November 2013

Thank you very much for your review.
Enormous effort has gone into creating this new UK brand, with the aim to deliver the best Hotel experience within the focused service sector.
The key to delivering this ambition is not only to build high quality Hotels with top of the range fixtures and fittings, but to ensure the quality of the service and welcome match this aim.
Whenever we fail to deliver the high level of standards and service we aim to provide we take these comments very seriously and review what we need to do to rectify these failings.
When this is recognised with comments such as this my whole team are challenged to try even harder to make every stay for our guests a great experience.
Thank you
Roger Goldsworthy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2013

Very good hotel with great access to M4 and Cardiff / Swansea. The room was fresh and clean and didn't feel like a hundred other people has slept there before me. Comfy bed, beautiful bathroom. Only problem was no window to open and the temperature control didn't seem to work properly. Excellent breakfast with a toasting machine that worked first time!
All in all a very good value hotel with very friendly helpful staff. I would definitely stay again.

  • Stayed: November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jenny W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this reviewResponded 18 November 2013

Thank you so much for this review,
We will have been open 3 years as of September 14th and I am pleased you comment on it still looking like new as we take great care in the upkeep and maintenance of the Hotel.
We work hard every day to make the building spotless, and work closely with our team to ensure they give great service and offer the relaxed friendly environment we wish to create
Please come and see us again soon
Roger Goldsworthy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2013

Decided to get close to Bristol Airport as had early morning flight. Lovely comfortable rooms and good location just off motorway. Had food at hotel as couldn't be bothered going out. Burgers we had were very Tasty and also new menu, limited choice but not bad prices and attentive staff. Left to early for breakfast which was a shame.
Will use this hotel again.

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank paul409
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this reviewResponded 12 November 2013

Many thanks for taking the time to give us your views ,
We try very hard to make this Hotel a fantastic place to stay, and helpful feedback like this is very useful.
I am pleased to say, we have now introduced free Wi-Fi throughout the Hotel as another benefit to our guests.
Please come and see us again soon.

Roger Goldsworthy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Magor
6.2 mi away
St. Pierre Marriott Hotel & Country Club
8.6 mi away
Holiday Inn Express Newport
3.8 mi away
Holiday Inn Newport
Holiday Inn Newport
#8 of 17 in Newport
578 reviews
Show Prices
Show Prices
Show Prices
5.6 mi away
Ramada Resort Cwrt Bleddyn Hotel & Spa
10.6 mi away
Best Western Pontypool Metro Hotel
3.7 mi away
Premier Inn Newport Wales (M4, J24) Hotel
Show Prices
Show Prices
Show Prices

Been to Hampton by Hilton Newport East? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton by Hilton Newport East

Address: M4 J 23a; Wales 1 Business Park Newport, Magor NP26 3RA, Wales
Phone Number:
Region: United Kingdom > Wales > Southern Wales > Monmouthshire > Magor
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #1 of 2 Hotels in Magor
Price Range: £45 - £97 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton by Hilton Newport East 3*
Number of rooms: 129
Official Description (provided by the hotel):
Hampton by Hilton Newport/East is proud to be the first newly built brand hotel providing the perfect location for a visit to South Wales close to Junction 23a of the M4 [Opened September 2010]. Start the day off while enjoying a relaxing hot & cold breakfast in our dining area or in our work zone with our free Wi-Fi or even back to your room for a high speed internet connection. With a focus on unfussy service & great facilities this contemporary hotel is only a 25 minute drive to Cardiff. With an enviable location close to the M4, Newport, Bristol & Cardiff the Hampton by Hilton Newport East hotel puts you near it all. We’re close to Cardiff City with Cardiff Castle, Millennium Stadium & Cardiff also Bristol Hippodrome. Newport train station is 8 miles away; Bristol airport and Cardiff airport are only 34 miles & 26 miles respectively. Whether you’re travelling for business or pleasure the Hampton by Hilton Newport East hotel puts South Wales and Southwest England at your doorstep. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, TripOnline SA, Expedia, Ebookers, HotelQuickly, Evoline ltd, getaroom.com, 5viajes2012 S.L. and Cancelon so you can book your Hampton by Hilton Newport East reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton By Hilton Newport East Hotel Magor
Hampton By Hilton Newport East Magor, Wales

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing