My wife and i are senior citizens. 71 and 67. We took our 4 grandchildren aged 4-7 on holiday. When we arrived we were allocated a caravan. Perhaps it would have been nice if someone showed the place rather than telling us about which roundabouts to cross. We had a roof box on our car. We unloaded all the stuff and then another family arrived saying they have the same number. Then a supervisor came around and said we have to change the caravan. We both had great difficulty reloading all the luggage and then transfer to a new one!! so beginning of the holiday was a bad start. Excuse of trainee receptionist is not good enough.
We went to the childrens entertainment three days running. First day with a lady presenter was good+Sparky. then next day a man was the presenter. He was very poor and inadequate. perhaps he should mind his language especially with children around.Last day I think they have run out of entertainers and decide to use one of the audience.
We went to keep the kids happy and overall entertainment and checking in was extremely poor. We will not recommend this holiday with this kind of service if you are taking small kids.
- Also Known As:
- Carmarthen Bay Holiday Park - Park Hotel Kidwelly
- Carmarthen Bay Holiday Park - Park Resorts Kidwelly, Wales