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“Left a bitter taste in the mouth.”
Review of The Black Lion Royal Hotel - CLOSED

The Black Lion Royal Hotel
Price range: US$21 - US$31
Cuisines: British, Pub, Welsh
More restaurant details
Restaurant details
Good for: Local cuisine
Dining options: Outdoor Seating, Reservations
Reviewed 26 November 2013

I arrived with my girlfriend and another couple for a spontaneous evening meal out. We are students and were taking advantage of the 20% off Tuesday Grill Night. We had drinks beforehand while we waited for a table to be set up. The setting is nice, in a homely sort of way; I visit the pub occasionally for a pint and so am familiar with the location.
We ordered our food, I chose the smoked salmon fishcake followed by a rump steak cooked rare, while my girlfriend picked the vegetarian chilli.
The service was dismal, owed exclusively to the lacklustre approach of a short-haired woman working front of house. The first problem occurred when my girlfriend's coke tasted off and another member of our group, with a history in the service industry, thought the post mix and gas needed changing. She informed this waitress, who was apparently already aware of this. In other words, as changing the coke may have been too much of a task for her, she sent it in the hope that my girlfriend would drink it without complaint.
The second instance occurred when my girlfriend, having received her chilli without the side order of guacamole included with the dish, asked me to mention it. Upon doing so, the waitress stated that the 'guacamole comes separately' and would have arrived moments later. Had I not mentioned it I doubt the guacamole would ever have appeared.
My fishcake was flavoursome and the relish served with it complemented it nicely. My steak, if a little overdone, was tasty as were the chips, peppercorn sauce, mushrooms and side salad.
I would suggest that the management ought to better train their front of house as our evening was dampened not by the food but by the service.

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Thank Tentimesbetter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviews (106)
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81 - 85 of 106 reviews

Reviewed 27 October 2013

We last visited the Black Lion Hotel in Lampeter on a Friday evening and it was good, but very quiet. This time we visited on a Saturday ... I booked a table to be sure we had the one we wanted, and that was just as well because when we arrived (early) all other tables were busy.
The kitchen staff were under pressure, but coped very well with the busy evening service.
Our party ordered mainly steaks; all mains arrived more or less together, and all steaks were cooked as requested ... with two rare and one well done that could have easily gone wrong, but it did not. We then ordered deserts as well ... rum baba on the menus was a pleasant surprise but could have been better with a little more finesse.
Service was professional and efficient, from booking the table right to service of coffee. Beer was good (Rev James); house wine also good.
The restaurant could still do with a face-lift but was still comfortable enough ... as all of the staff are doing a good job I would think Brains should consider a re-furb a worthwhile investment; it is over 10 years since the last one. Lampeter is a University town and has lots of visitors.
This Hotel is a lovely character building in the middle of The town; we parked outside on the road, free ... but there is a car park behind the Hotel.
Facilities in the restaurant are generous and clean, but they too look a little tired.
This could be a gem in Lampeter with some polishing.

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Thank georgiahay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2013

Seven of us had a meal on Friday night restraunt was busy. Waitresses were pleasant and friendly
Food was good and the wine was flowing
we had a token to get 30%off result good night thanks black lion lampeter

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Thank Greg E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2013

The food is lovely and staff very pleasant.
My boyfriend and I have stayed here before and it was very pleasant.
Would stay again and would certainly eat here again and again :)

Thank D W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2013

had welsh burger chips coleslaw - perfect
rump steak & chips - cooked perfectly the way asked for
steak & Ale pie, chips & Veg - lovely

Waitress service - excellent

price - very reasonable

3rd visit - no complaints at all

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Thank Carol P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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