We stayed two nights as a large family party in august. We have to commend the staff on an excellent job - they provided lots of advice in booking the correct rooms for our mixed party of elderly, children and adults and we arrived to a wonderfully easy and private set up with the three Orchard rooms set in a walled garden.
Everything was lovely but the hotel had an air of disarray and slight chaos. The three rooms had very varying facilities with one fridge, two rooms with water provided but not the third, broken fixtures and fittings and information folders with shabby, missing and varying contents.
However, it was the restaurant which seemed to be really struggling. There were three very young staff members who appeared to work all hours. They were so kind and obliging - really excellent - but they seemed unsupervised and as if they were coping with a slight crisis all the time! Breakfast was a little on the small side with parts missing or run out both days in a row (there was no yoghurt either day, very little fruit, undercooked pastries and the second day the kitchen ran out of milk and brown bread!) the staff carried this all off beautifully however and we did hear that they were missing a chef temporarily so they did a sterling job but it felt as though they needed a little backup and someone to get some grocery orders sorted!
In summary, as so many others have said, The Corran really is a lovely place with huge potential and a brilliant staff yet for the high tariff, guests will expect a little more attention to detail and plentiful supply!
A huge thank you though to the three young staff on duty on 14-16 August for working so hard to look after us so well.
PS one more thought is that a light meal/snack bar menu would have been so useful
- Official Description (provided by the hotel):
- The Corran Resort & Spa offers a taste of luxury, hidden in the marshlands of the Carmarthenshire countryside. Our vision at this boutique haven is simple; to provide guests with great service, food and surroundings. Ensuring your stay is special and filled with lasting memories is our top priority. ... more less
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- Also Known As:
- The Corran Resort & Spa Laugharne, Wales