We recently spent a night at the hotel - now called The Three Saints by its new owners - and it was awful.
The reception is shabby, the room even shabbier and it could seriously do with a major refurbishment.
I had booked a double room (non-smoking) but it smelled of smoke and despite asking for another room we were told there was not one available, even though we only saw a handful of other people at breakfast!
There were stains on the carpet, a rusty shower curtain pole and the whole room was just dated and scruffy. The only redeeming thing was that the toilet seemed clean.
The service at breakfast the next morning was also appalling and the waitresses (all foreign) could barely understand us.
I will NEVER go back there!
- Official Description (provided by the hotel):
- Welcome to The Three Saints Hotel. We are a friendly family run hotel situated in South Wales on the M4 corridor who pride ourselves on customer service. The Three Saints Hotel has 35 en-suite bedrooms. We have a choice of Twin, Double and Family rooms. All rooms come with tea and coffee making facilities, colour television and comfortable beds. We have free WiFi throughout the hotel, bar and restaurant. Breakfast consists of a Full English buffet style breakfast or a range of healthy cereals and fruit. We cater for individuals, groups and corporate bookings. We have an extensive bar and Indian menu. Our traditional style pub has great a range of drinks and large screen for those big matches and is available to all our guests . Are you a contractor or business person? We are well suited for contractors and business people alike. We offer 35 en-suite bedrooms, which is perfect for accommodating contractors and corporate groups. ... more less
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- Also Known As:
- 3 Saints Hotel
- Three Saints Pontyclun
- Three Saints Hotel Pontyclun, Wales