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“Awful. Stay away!”
Review of Three Saints Hotel

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Three Saints Hotel
Ranked #2 of 3 Hotels in Pontyclun
Reviewed 18 September 2006

We recently spent a night at the hotel - now called The Three Saints by its new owners - and it was awful.
The reception is shabby, the room even shabbier and it could seriously do with a major refurbishment.
I had booked a double room (non-smoking) but it smelled of smoke and despite asking for another room we were told there was not one available, even though we only saw a handful of other people at breakfast!
There were stains on the carpet, a rusty shower curtain pole and the whole room was just dated and scruffy. The only redeeming thing was that the toilet seemed clean.
The service at breakfast the next morning was also appalling and the waitresses (all foreign) could barely understand us.
I will NEVER go back there!

  • Stayed: September 2006, travelled as a couple
    • Value
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    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
2  Thank Gil13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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159 - 161 of 161 reviews

Reviewed 13 June 2006

We visited the Hotel,for a one night stay,shortly after it had changed it's name.Upon arrival
the exterior looked "tired". On entering, the reception area was scruffy and in need of decoration.Our keys were on a dirty,much altered paper tag and on entering our bedroom,found the light switches filthy and greasy.The furniture was very old and inpoor condition, the light over the bed had no light bulb fitted and no independant switch.
The toilet door lock was smashed and the door could not be locked, the rubber plug for the basin was too big and would not keep the wate in. The whole room was therefore in a very poor condition.Overall I would have been very embarassed to be British if an overseas visited had visited and thought that we found these conditions acceptable. It really was "third world"
On the good side ,the bed clothes were very clean, as were the towels. The food served iIn the breakfast area,which was of a much higher standard of decor,was well presented and excellent value.The cutlery and crockery were very clean.

1  Thank TheRocket11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Hartford, Connecticut
11
Reviewed 14 June 2005

Nice clean hotel, good price and great food. Lots of facilities, including a new gym. If you find yourself in Pontyclun and need a place to stay look no further. The staff is attentive and helpful and the hotel is charming. I would stay at this hotel again.

  • Stayed: June 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Three Saints Hotel

Address: Llantrisant Business Park | Opposite Royal Mint, Pontyclun CF72 8YT, Wales (Formerly Black Prince Hotel)
Region: United Kingdom > Wales > Southern Wales > Vale of Glamorgan > Pontyclun
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant
Hotel Style:
Ranked #2 of 3 Hotels in Pontyclun
Price Range: £43 - £78 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Three Saints Hotel 2*
Number of rooms: 35
Official Description (provided by the hotel):
Welcome to The Three Saints Hotel. We are a friendly family run hotel situated in South Wales on the M4 corridor who pride ourselves on customer service. The Three Saints Hotel has 35 en-suite bedrooms. We have a choice of Twin, Double and Family rooms. All rooms come with tea and coffee making facilities, colour television and comfortable beds. We have free WiFi throughout the hotel, bar and restaurant. Breakfast consists of a Full English buffet style breakfast or a range of healthy cereals and fruit. We cater for individuals, groups and corporate bookings. We have an extensive bar and Indian menu. Our traditional style pub has great a range of drinks and large screen for those big matches and is available to all our guests . Are you a contractor or business person? We are well suited for contractors and business people alike. We offer 35 en-suite bedrooms, which is perfect for accommodating contractors and corporate groups. ... more   less 
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Also Known As:
3 Saints Hotel
Three Saints Pontyclun
Three Saints Hotel Pontyclun, Wales

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