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“I like the $4.99 special.”
Review of Pollo Tropical

Pollo Tropical
Cuisines: Latin
Restaurant details
Reviewed 11 October 2012

I used to go to the location near kendall drive and 137th ave because my nephew worked there for a while. I think that the company is well run over-all, food comes fast, and it has good overall value. A lot of times i am looking for a lower price and it gets old going to Mc'donalds and Burger king to get three items from the value menu. A lot of times these value menu items are not presented well and might be cold or lack luster. I have for the most part after partaking somewhere around 30 times or so always been mostly happy. thanks pollo tropical from edward e. cambas in sunny isles beach fl.

1  Thank Edward C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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71 - 75 of 187 reviews

Reviewed 30 September 2012

great food, Latino style cooking with island flavors, must have tropi chillers, ribs and fried yuca, salad and soup are great sides

1  Thank Cesar L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2012

I went into your Sunny Isle location off of Collins, while I was visiting from out of town. The employee that was working the drive-thru on was very rude and disrespectful. She needs customer service training. She was cursing and calling someone lazy in the background, and I thought that was very tacky. The chicken I received had yellow rice and peas stuck on it, and I didn't even order yellow rice. I took my plate back inside the establishment, and I received nothing but backlash and blatent disrespect from the lady who worked the drive-thru. As to why she left the drive-thru to assist me, is crazy. The manager wasn't saying anything to her and allowed her to curse and disrespect me. I demanded a refund and left the establishment. I will never visit this place again!

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1  Thank Krie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2012

I tried this location of Pollo Tropical on a busy weekday at lunch. The place was packed. I got the 1/4 chicken with yellow rice & vegetables, as well as corn. It also came with a little bun. Delicious and only around $5!

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1  Thank spykitten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago
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Thank lililadelsol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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