We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great quality/price”
Review of Pollo Tropical

Pollo Tropical
Cuisines: Latin, Fast food, Central American, Caribbean
More restaurant details
Restaurant details
Good for: Groups, Child-friendly, Kids
Dining options: Dinner, Lunch, Seating, Takeout, Wheelchair Accessible
Montreal, Canada
Level Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Great quality/price”
Reviewed 23 May 2013

Very simple fast food restaurant, but GREAT value for money. Conviently located for those who want to have a snack close to the great Sunny Isle beach.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Thank 1pierrelaroche
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

173 reviews from our community

Visitor rating
Rating summary
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Montreal, Canada
Level Contributor
170 reviews
89 restaurant reviews
common_n_restaurant_reviews_1bd8 112 helpful votes
“Good mexican style chicken and healthy sides”
Reviewed 4 January 2013

The resto, although I presume considered "fast food" which we generally do not go for, was quite good and had reasonably healthy choices. The chicken is grilled, not fried along with the various side orders that also reasonable - brown rice, steamed yuca, black beans and tomatoes.

Visited January 2013
1 Thank floshel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunny Isles Beach, Florida
Level Contributor
59 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“I like the $4.99 special.”
Reviewed 11 October 2012

I used to go to the location near kendall drive and 137th ave because my nephew worked there for a while. I think that the company is well run over-all, food comes fast, and it has good overall value. A lot of times i am looking for a lower price and it gets old going to Mc'donalds and Burger king to get three items from the value menu. A lot of times these value menu items are not presented well and might be cold or lack luster. I have for the most part after partaking somewhere around 30 times or so always been mostly happy. thanks pollo tropical from edward e. cambas in sunny isles beach fl.

Visited November 2011
1 Thank Edward C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, Florida
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“great food great pricing”
Reviewed 30 September 2012

great food, Latino style cooking with island flavors, must have tropi chillers, ribs and fried yuca, salad and soup are great sides

Visited September 2012
1 Thank Cesar L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Worse customer service ever”
Reviewed 20 August 2012

I went into your Sunny Isle location off of Collins, while I was visiting from out of town. The employee that was working the drive-thru on was very rude and disrespectful. She needs customer service training. She was cursing and calling someone lazy in the background, and I thought that was very tacky. The chicken I received had yellow rice and peas stuck on it, and I didn't even order yellow rice. I took my plate back inside the establishment, and I received nothing but backlash and blatent disrespect from the lady who worked the drive-thru. As to why she left the drive-thru to assist me, is crazy. The manager wasn't saying anything to her and allowed her to curse and disrespect me. I demanded a refund and left the establishment. I will never visit this place again!

  • Visited August 2012
    • Value
    • Atmosphere
    • Service
    • Food
1 Thank Krie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Pollo Tropical also viewed

Sunny Isles Beach, FL

Been to Pollo Tropical? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing