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“Amazing hotel overall!”

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Acqualina Resort & Spa on the Beach
Ranked #1 of 10 Hotels in Sunny Isles Beach
Certificate of Excellence
New York City, New York
1 review
“Amazing hotel overall!”
Reviewed 11 June 2014

We had our June 2014 wedding at Acqualina and it was truly spectacular. Not only was the entire staff super helpful and always kind, but the food and location created the most romantic atmosphere. Concierge, reception, housekeeping, valets, bellboys even the security were willing to jump in and lend a hand (when the bride got stuck in the elevator!) and no matter how difficult or demanding a request was, they all worked double time to make it possible. The food was top quality; the fish was juicy and the steak was cooked to perfection without being well-done or rare. All catering and event coordination staff were on point and we were able to trust them with our most expensive gifts. The hotel overall truly lives up to its 5-star rating!

Room Tip: Ocean view rooms are less exciting at night, but all rooms have a balcony.
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Sabina A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AcqualinaManagement, Hotel Manager at Acqualina Resort & Spa on the Beach, responded to this review, 12 June 2014
Dear Sabina A,

It was a true pleasure, an honor and a privilege to not only the venue for your most memorable and wonderful wedding but even more so contribute to create one of a kind memories that will surely last a life time. The entire Acqualina team was thrilled to be of service for this Wedding and to cater to your every need along with your family and all the attendees.

It gives me great joy to share your sentiments with all of our "Dream Makers" as it continues to fuel our efforts to provide exceptional service, world class accommodation and a most unique setting. We are very grateful and are already looking forward to have you, your husband and family back with us in the near future, hopefully long before your first anniversary.

Once again, thank you kindly on behalf of Acqualina and please enjoy the honeymoon!

Warm Regards

Christof Pignet
Hotel Manager
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (219)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Shirley, New York
Level 3 Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 June 2014

I travel a lot for work, and I have visited many "5 star" hotels. I can honestly say that the Acqualina was superb and exceeded every expectation I had. Everyone was not only helpful and polite when interacting with you, but they all seemed happy and would smile even when not helping people. I was able to strike up conversations with many of the staff members there, because I think it creates a more comfortable environment. They were all pleasant and had great personalities and knowledgeable of the area. I was offered champagne upon check in, the daily turn down service was fantastic and best of all was the banquet manager, Glenda. She made this trip extra special. Created such an amazing experience and elevated what was already luxurious to a level that I'm sure will never be surpassed. She made herself available to me in case there were any issues, offered recommendations and was so easy to work with. Her thoughtfulness and creativity is unrivaled. I heard a quote recently, "Luxury without warmth is arrogance." Many hotels strive for create a luxury experience, but they miss the warmth and welcoming needed. The Acqualina and Glenda, specifically, provided a truly warm welcome, and assistance throughout. I cannot say enough about my experience.

Room Tip: Every room is a good room.
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  • Stayed June 2014, travelled on business
    • Value
    • Location
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Helpful?
1 Thank swimman7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AcqualinaManagement, Hotel Manager at Acqualina Resort & Spa on the Beach, responded to this review, 7 June 2014
Dear swimman7

Thank you ever so much for sharing these wonderful memories from your most recent experience at Acqualina. It fills me with great pride to see that our staff of dedicated and passionate professionals not only met but exceeded your expectations, particuarly Glenda.

We thrive on such positive feedback and strive for perfection, always looking for ways to go above and beyond, the so called "extra mile". And more importantly, not simply do it because it is "our job" but do it because it is simply what we love to do.

And at Acqualina, we truly value our guests and genuinely want to serve and provide them with an exceptional experience, treat them like royalty and welcome them and their friends and family back for many years to come.

We are already looking forward to welcome you back in the near future and please don't hesitate to reach out to me personally if I may be of any service.

Thank you kindly

Christof Pignet
Hotel Manager
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New York City, New York
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 June 2014 via mobile

I have stayed at many "5 star" hotels in my travels with work, but I have to say, my recent experience at acqualina was above and beyond. From the champaign at checkin to the complimentary car service around town, this hotel has truly redefined luxury hospitality. The room was fit for a king, but the service is truly what differentiated it. While here to lead a conference, the banquet/events manager, Glenda was PHENOMENAL! She met us at checkin to give us a personal tour of the hotel and our meeting space. After day one, she had her staff miraculously pull off a last minute room rearrangement and then somehow found me at the hotel restaurant to confirm the change had been made. Wow! She had the valet pull the cars out each afternoon so they would be ready upon our departure and was extremely accessible via text message, there for our every need. She truly made our experience at the property a memorable one and we can't thank her enough!

  • Stayed June 2014
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
Thank Aaron L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AcqualinaManagement, Hotel Manager at Acqualina Resort & Spa on the Beach, responded to this review, 7 June 2014
Dear Aaron L

Thank you kindly for the glowing review, the genuine and sincere sentiments and your praise for Acqualina, particularly our staff and especially Glenda. It fills me with great pride to read your wonderful comments and I am also very happy to see that we were able to accommodate all the last minute changes to make your conference a success.

It will be my pleasure to share this review with all of our "Dream Makers" and we are looking forward to delighting you on a future occasion here in "Paradise".

Once again, thank you very much and have a most wonderful weekend.

Sincerely

Christof Pignet
Hotel Manager
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Province of Buenos Aires, Argentina
Level 5 Contributor
70 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 29 May 2014

Acqualina is one of the best Hotels I have ever stay... A great family resort destination to enjoy day & night with the family
3 incredible pools plus a private one in the ESPA area, Great gym as well.
Il Muolino Restaurant is a MUST during your stay, also try the beautiful Beach bar with best burgers in town
Poll servis is unparalleled... kid´s club for free very nice too. Room sixes are really big... In my oinion the best resort in Miami Beach No competition at all !!

Room Tip: 1 bed suites ocean view ideal for couple with 1 or 2 Childs
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  • Stayed May 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Emilio G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AcqualinaManagement, Hotel Manager at Acqualina Resort & Spa on the Beach, responded to this review, 30 May 2014
Dear Paul V,

It was such a great pleasure to host you along with your family at Acqualina. Thank you kindly for the praise of our services, the wonderful grounds and of course, the magnificent amenities. I am delighted to read that you also enjoyed dinner at our Zagat rated Il Mulino New York restaurant and our Costa Grill, the only restaurant with a "front row seat" of the Atlantic Ocean. Acquamarine is a wonderful playground for children and I am happy that yours were able to take advantage of it as well! We are already looking forward to your next visit and please don't hesitate if I may be of any service.

Warm Regards

Christof Pignet
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City
Level 6 Contributor
189 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed 28 May 2014

This place is a gem. 20 minutes from the airport. Lovely clean beach and impeccable service. Kids love it especially the three different pools, basketball court and the frequent trips to WINGS across the street. The Suite is to die for with a large kitchen, three bedrooms etc... Loved sitting on the terrace watching the sunrise each morning.

Room Tip: The suites are fabulous and can easily fit our family of five.
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rdkflk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AcqualinaManagement, Hotel Manager at Acqualina Resort & Spa on the Beach, responded to this review, 30 May 2014
Dear rdkflk,

Thank you kindly for providing this wonderful feedback and it fills me with great pride to read that our lovely Acqualina once again managed to exceed your expectations. We greatly value your loyalty and patronage and I will most certainly share your sentiments with our entire family of Dream Makers. It is also nice to read that you enjoyed our great location and the convenience of having "Wings" located right across the street. We look forward to many more future visits and Acqualina sunrises. If there is anything I may assist you with in the interim, please don't hesitate.

With Sincerity

Christof Pignet
Hotel Manager
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Naples
1 review
Reviewed 26 May 2014

Thank you and your staff for the outstanding service and attention to details during our stay. It was very nice being greeted by name from your staff wherever we were on property. Our girls would especially like to thank you for the balloon and candy sent to our room. That was very thoughtful ! We would recommend Acqualina Resort to everyone. Hope to see you again when we return.

Sincerely,

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travelingforfun29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AcqualinaManagement, Hotel Manager at Acqualina Resort & Spa on the Beach, responded to this review, 30 May 2014
Dear Travelingforfun29

Thank you kindly for the lovely praise and the excellent feedback regarding your most recent visit. It was a great pleasure to host you and your family, putting a smile on your daughter's faces brought us special joy. Rest assured your sentiments will be shared with our team to ensure we will continue to exceed expectations in the future as well. We look forward to your next visit already and the Acqualina dream makers send their best regards to Naples.

Sincerely

Christof Pignet
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Akron, Ohio
Level 5 Contributor
74 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 25 May 2014 via mobile

This was our second trip back to Acqualina for our annual anniversary trip. Usually we go somewhere new but we had such a fabulous time that we had to come back. Service here is top notch! Everyone is friendly and courteous. There did seem to be less employees than last year but it did not affect our experience too much... Maybe a slightly longer wait for service. They are having construction next door but it was not bothersome. There is alway noise from helicopters or boats or sirens so some construction noise was par for the course. We pretty much stay on/around the resort so I can't comment on surrounding areas.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SBK552001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AcqualinaManagement, Hotel Manager at Acqualina Resort & Spa on the Beach, responded to this review, 26 May 2014
Dear SBK552001,

We are delighted that you have chosen Acqualina as your destination for this very special occasion and once again, congratulations from the entire team on your anniversary. It is wonderful to read that it was relaxing and the project on the adjacent lot did not impede on your experience. I will share your sentiments with our dream makers and already look forward to a future visit, hopefully in less than a year from now! Thank you kindly and have a most wonderful holiday weekend.

Sincerely

Christof Pignet
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Acqualina Resort & Spa on the Beach

Property: Acqualina Resort & Spa on the Beach
Address: 17875 Collins Avenue, Sunny Isles Beach, FL 33160-2718
Phone Number:
Region: United States > Florida > Sunny Isles Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Sunny Isles Beach
#1 Spa Hotel in Sunny Isles Beach
#1 Family Hotel in Sunny Isles Beach
#1 Top resorts Hotel in Sunny Isles Beach
#1 On the Beach Hotel in Sunny Isles Beach
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Acqualina Resort & Spa on the Beach 5*
Number of rooms: 98
Official Description (provided by the hotel):
Acqualina Resort & Spa on the Beach is a place where the charm of a Mediterranean villa meets elegance on the beach and a recipient of the coveted Forbes Travel Guide Five Star Award, the AAA Five Diamond Award and the Andrew Harper’s Reader’s Choice Award for Top #1 Top Beach Resort, #1 Top Spa Resort and #1 Top Family Resort. A seaside luxury haven located on 4.5 beachfront acres in pristine Sunny Isles Beach, Acqualina Resort & Spa features 98 impeccably appointed guest rooms and suites and 188 residencies with breathtaking views of Atlantic Ocean. Step into a world of luxury at this Miami Beach Resort with unprecedented accommodations and service, world-class dining destinations, including Piazzetta Marketplace, AQ by Acqualina with menus provided by Il Mulino New York and a separate restaurant by the Il Mulino New York, three oceanfront swimming pools, spacious boardroom, a world class fitness center offering the latest Artis technology and an innovative marine biology-based children’s program. A variety of lavish interior and exterior venues provide an ideal background for opulent weddings and memorable events on the lush property grounds boasting 400 feet of stunning Atlantic coastline. Acqualina Spa by ESPA, the first ESPA-branded spa in the United States, provides guests with an exquisite 20,000-square-foot, two-story tranquil sanctuary of excellence and relaxation set in a class of its own offering 11 multi-functional treatment rooms and an extravagant private spa suite for two, along with the opportunity to enjoy the beautiful outdoor terrace complete with a spa pool, heated jet pool, and Roman waterfall – all set against the gorgeous backdrop of the Atlantic Ocean. ... more   less 
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Also Known As:
Acqualina Resort & Spa On The Beach Hotel Sunny Isles Beach
Acqualina Resort And Spa On The Beach
Acqualina Hotel Sunny Isles Beach
Acqualina Hotel On The Beach
Acqualina Resort & Spa On The Beach Sunny Isles Beach, Florida

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