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“Everything and more” 5 of 5 bubbles
Review of Marenas Beach Resort

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Marenas Beach Resort
Certificate of Excellence
Washington DC, District of Columbia
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Everything and more”
5 of 5 bubbles Reviewed 20 April 2014 via mobile

I stayed here for a great price from travelzoo, DURING. A holiday !! We had a room on the 26th floor, slight ocean view. This hotel had everything a cool pool..it's oceanfront, there's a spa..we never used our credit lol but this hotel even had pots pans utensils etc.. So we saved by cooking breakfast. The renovation was well done! Planning to stay again, just wish I could catch the travelzoo price ;) this hotel wasn't near south beach like we thought but it was a 30min bus ride for a buck away.. No complaints.

  • Stayed May 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Loveleenee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dan M, General Manager at Marenas Beach Resort, responded to this review, 11 June 2014
Thank you for sharing your experience with the Trip Advisor community. We will be certain to share your comments with our entire team, as we do all Trip Advisor reviews. Marenas Beach Resort offers a comfortable, elegant option for guests wanting to enjoy all the Sun & Fun of South Florida, without all of the South Beach crowds and traffic. As you mention, Marenas continues to undergo a property refresh with new carpeting throughout the property as well as Pool enhancements.

We hope to once again have you as our guest at the beautiful Marenas Beach Resort and Spa.


Thank you for being our guest.



Dan McDermott
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,420 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (152)
Date | Rating
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English first
Bloomfield Hills, Michigan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 April 2014

We felt instantly comfortable at this boutique resort. Our room felt like home, cozy and clean, and the service, from the Front Desk to the Beach Crew, was excellent. What a difference a smile makes! We looked forward to seeing Joe, on the beautiful Beach, every day. He was attentive and always a pleasure to talk to. We were impressed with his management style. Thank you for making our stay so peaceful and relaxing! We will certainly be back!

Marta & Mark

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Marta1274
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dan M, General Manager at Marenas Beach Resort, responded to this review, 11 June 2014
Yes, a smile can create Magic! We thank you for recognizing all of our smiles at both the Front Desk and at the Beach. Marenas continues to undergo improvements to the property to match all the smiles. We are currently installing new carpeting in all of the guest rooms and making much needed enhancements to the pool area.

Thank you for your feedback and for being our guest.


Dan McDermott
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 15 April 2014

We travel to Marenas a few times a year and always have a great time. What makes it even better is Joe Muniz, the pool and beach manager. We're senior citizens and he always makes sure that we have what we need and makes our beach experience easy and enjoyable. He is friendly and a pure pleasure.

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Milana72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dan M, General Manager at Marenas Beach Resort, responded to this review, 11 June 2014
Thank you for recognizing Joe Muniz as a stellar performer for Marenas Beach Resort. Joe is a true hospitality professional who treats every guest like a VIP. We thank you for sharing your experience and hope to once again welcome you back to Marenas Beach Resort.

Thank you for being our guest.


Dan McDermott
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newport News, Virginia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 10 April 2014 via mobile

This was by far my favorite hotel ever! The customer service was superb! From the front desk, to valet parking, to the house keeping. I will definitely stay here again. When I say EVERYONE was nice and friendly. I mean it! It was a fun family atmosphere right on the beach. Location! Location! Location! was fantastic and a huge plus. I was minutes from different malls :Aventura, Intercoastal, Bal Harbor. I was surrounded by plenty of places to eat: Denny's McDonalds, Tony Romans, Subway, Pollo Tropical, I could go on and on. There is also grocery stores nearby such as Publix supermarket. The public transportation runs every 30 minutes. Now let me talk about the room. I had an ocean view. The balcony was nice. The whole place was clean! It had washer and dryer with deter- gent included. Full kitchen with pots, pans, and dishes. The biggest plus for me was the washer and dryer! This is such a great offer especially since my Two year old toddler was with me. Hey they say you get what you pay for. I still save 30% from reserving my room from the hotel's website and I got top notch service. I didn't eat in the restaurant but I can tell you that food always smelled good. Shout out to William at the front desk! I was able to check out later than usual. Wow! What a wonderful place to stay. I will be back again.

Stayed April 2014, travelled with family
Helpful?
3 Thank CUCUWILL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dan M, General Manager at Marenas Beach Resort, responded to this review, 20 May 2014
What a great review of Marenas Beach Resort, Thank you!! Marenas is definitely a hidden gem within beautiful Sunny Isles Beach. We continue to work to improve the resort in the coming weeks with new carpeting in all guest rooms and a revitalized pool experience with a new waterfall feature being added. Over the past several months, we have made several improvements, with a few being: new flat screen TVs and HD programming, new Wi-Fi througout the property, new balcony furniture in the rooms, and new sofa beds.

We thank you recognizing, William Cardenas, one of our star performers. William does his best to create lifelong memories for our guests.

We look forward to your next visit to Marenas Beach Resort.


Thank you for being our guest.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Morristown, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 8 April 2014

Property is a nice location in North Miami Beach area. Hotel is on the beach and almost all rooms have a great view. Reservation was through Hotwire so I was not sure what to expect. Drive-up for parking a bit cramped and confusing, however, valet staff was adequate. Traffic was horrible during our stay due to construction, so we never brought out the car again. Initial room had serious lighting issues, and initial phone representative not helpful. Once I got William at the front desk to understand, he was exceptional. We were upgraded to a new room that was very well-appointed.

Beach service was a highlight. Danny and Carlos exceeded expectations at every opportunity.

The restaurant was not a highlight. Our first night, at 9pm, no one came to welcome or seat us for 10 minutes, so we left. We did eat lunch on the deck once. Sandwich was not good. There are numerous restaurants within walking distance.

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank 7TcT7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dan M, General Manager at Marenas Beach Resort, responded to this review, 20 May 2014
Thank you for sharing your experience at Marenas Beach Resort with the Trip Advisor community. Marenas' location is perfect for shopping, visiting South Beach in the evening, and enjoying the warm sun on our beautiful beach. Our staff takes great pride and care to ensure our guests have a memorable experience. We continue to work on improving our restaurant experience, which includes a new menu and updated furniture. As well, we are in the final phase of our room and property enhancements which includes new guest room carpeting and pool improvements.


Thank you for being our guest.


Dan McDermott
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belo Horizonte
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 5 April 2014 via mobile

I was in the hotel between November 30th and December 3rd, with my wife, and 3 more friends. The hotel is nice and has a decent service.
The surprise occurred 11 days afte when we were back in Brazil.
The hotel charged our credit card in U$496 with no reason at all!!!
All room fares were pre paid, and we paid the parking fares while we were there... There was nothing else to be paid.
We tried to contac the hotel, but no answer.
We need the hotel to take care of this situation ASAP. We are giving the hotel a second chance to help us in a friendly way, or we gonna have to sue them or something.
Thank you

Stayed December 2013, travelled with friends
Helpful?
3 Thank Gustavo V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dan M, General Manager at Marenas Beach Resort, responded to this review, 7 April 2014
Thank you for your letting us know about your billing issue from December of last year. Please reach out to me directly at DMcDermott@MarenasResort.com so we can work to resolve your issue.

Regards,

Dan McDermott
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lander, Wyoming
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 29 March 2014

The property is OK, the beach is great. Just do not rely on them for anything like getting you a cab, or getting you into your room before 4 PM. We called and asked for an early check in as we were arriving at noon. They did not say no, rather that they would call us when our room was ready. They called us at 4. Then we called and asked them for a cab in twenty minutes. We got down to the lobby in twenty minutes, no cab had been called. Twenty minutes later they tell us they can not get us a cab! We walked out to the street and were able to hale one down, arriving forty minutes late to our dinner. We did have a so so lunch in the restaurant while we were waiting for our call. I think what was most frustrating was that no one would take any responsibility, treated us like it was not their fault. High priced resort with lousy service.

Room Tip: rooms on ocean front are nice.
See more room tips
  • Stayed March 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Charlie82520
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dan M, General Manager at Marenas Beach Resort, responded to this review, 2 April 2014
Thank you for your important feedback regarding you recent stay. We are truly sorry we couldn't accomodate you earlier than our normal 4PM check-in time. It is very difficult during the winter months due to our high occupancy to honor all of our requests for early check-in. I am also sorry our staff was not able to recover sufficiently from not having called a taxi as requested. Taxi service is also difficult to manage due to their business demands and are not as reliable as we would like when it comes to timing. I will be certain to share your experience with our staff, so we can work to improve for our future guests.

Again, we thank you for your feedback. I offer my sincerest apologies for not being able to provide the experience you expected.


Thank you for being our guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Marenas Beach Resort

Property: Marenas Beach Resort
Address: 18683 Collins Avenue, Sunny Isles Beach, FL 33160-2404 (Formerly Le Meridien)
Phone Number:
Region: United States > Florida > Sunny Isles Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Sunny Isles Beach
#2 On the Beach Hotel in Sunny Isles Beach
#4 Romantic Hotel in Sunny Isles Beach
#4 Family Hotel in Sunny Isles Beach
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Marenas Beach Resort 4*
Number of rooms: 186
Official Description (provided by the hotel):
Situated midway between Miami and Fort Lauderdale, Marenas Beach Resort enjoys a desirable location on a glorious 2.5 mile stretch of pristine white sand in Florida's French Riviera of Sunny Isles Beach. Combining classic and contemporary styling to make up its design, Marenas offers a combination of rooms and suites each with views of the glistening Atlantic Ocean and Intracoastal Waterways ideal for family retreats or an intimate couple's getaway. As a member of Benchmark's Hotels and Resorts, Personal Luxury collection Marenas is sure to exceed your expectations. In addition, newly redesigned event space to span over 10,000 square feet of flexible indoor and outdoor function areas with breath taking panoramic views. ... more   less 
Reservation Options:
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Also Known As:
Marenas Hotel Sunny Isles Beach
Meridien Sunny Isles Beach
Le Meridien Sunny Isles Beach
Sunny Isles Beach Meridien
Sunny Isles Beach Le Meridien
Marenas Beach Resort Sunny Isles Beach, Florida

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