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“Awesome!”

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Trump International Beach Resort
Ranked #4 of 10 Hotels in Sunny Isles Beach
Dallas, Texas
1 review
“Awesome!”
Reviewed 14 July 2014

This hotel is absolutely beautiful! It's very clean and guest friendly. The pictures are a true depiction of property. The hotel staff is awesome! I traveled to miami for a bachelorette party and booked this hotel for us. The hotel manager Kamal is the best! :) He was able to find us a room in order to early check in early. He sent the bride wine, cheese and crackers and continued to check on us throughout our stay. The staff is really amazing. The bell man assisted with bags, taxi's, and what ever we needed. Always friendly and helpful. The treatment and the cleanliness of the hotel has made me not want to stay at any other hotel. I would recommend this hotel a million times.

Tyra

  • Stayed July 2014, travelled with friends
    • Location
    • Rooms
    • Service
Helpful?
Thank Tyra R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpMiamiResort, General Manager at Trump International Beach Resort, responded to this review, 18 July 2014
Dear Tyra R,

First and foremost, congratulations to the soon-to-be bride! We are thrilled to hear that you had a wonderful bachelorette party for her and that Kamal was so accommodating. We will be sure to share your comments with him along with all of our team members.

Thank you for sharing your experience with us and we hope to host you again soon!

Linda Geyer
General Manager
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  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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Medellin, Colombia
Level 4 Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 14 July 2014

I stayed here for two nights. And was very underwhelmed.

I try to be positive, and the staff at the pool, beach, bars were very good. But apart from that it was a very lacklustre experience. Room OK, pools etc OK. But nothing amazing.

But the biggest impact this place had on me were the staff at reception. Cold, consistently uninterested. They undermined my experience on arrival, they made it worse the one time I talked to them during the stay, and they made it clear that pitiful reception service was the norm, on my checkout.

How can such an important business as is this resort, neglect to ensure good staff at the checkin desk??

I shall never return. Not because it was horrible. It wasnt too bad. But there are so many other options. Without the pain of the front desk.

  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank judd e l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpMiamiResort, General Manager at Trump International Beach Resort, responded to this review, 18 July 2014
Dear judd e l,

We are so disappointed to hear that you were underwhelmed during your recent stay with us. We understand how important first impressions are and have already addressed your experience internally with our Front Desk team. Certainly the type of reception service you received is not the level of service we pride ourselves with. Thank you for bringing this to our attention.

We do hope that if your travels bring you back to Sunny Isles Beach, that you will allow us to host you again.

Thank you,

Linda Geyer
General Manager
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Perth Amboy
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 July 2014

Staying in this hotel was the best decision we made.

POOLS AND BEACH.
They have amazing, beautiful, super clean pools (yes, more than one pool), and jacuzzis out in level 2. Both pools have heat, just in case you go during colder months, you can still enjoy it. Both pools are appropriate depth for kids as well as adults. They go up to 5ft. The beach is very clean as well. The week that we stayed there they had put new sand and they cleaned the washed up plants from the ocean. I've been to the Sunny Isles Beach twice. The water is crystal clear always, and barely any waves (may of course change if there's bad weather conditions.) The service in the pools and beach was very good. When you walk out into the beach you ask for how many chairs, umbrellas and beach towels you want. The same is done if you choose to go to the pool instead of the beach. They set everything down in the spot you choose to stay. All very nice people. No problems did we have with any of them. They give as many clean towels as you want. They close at around 6, so you can either keep the towels and give them in the next day, or just drop it off before walking into the hotel. Also keep in mind, if you think you might go down to the pool later during the night, you should check out your extra towels before they close. It's very hard to get out of a warm pool into the cooler winds at night! Everyone is there at your service. You can buy snacks and drinks from the beach and the pool and they bring it right to you, of course it's a little pricey, but you are recieving amazing attention.

VALET PARKING
The valet parking was very easy and there's not much to explain. You get there, someone takes your luggage or any shopping bags up to your room while someone else signs your car into the system. They take your car, and park it in a space under the hotel. It's $30 per night, and if you have a visitor, they have to pay $15 each time they come. And again, all very nice, super sweet people. Honestly, no complaints.

ROOM
We stayed in a Deluxe Ocean View Room. Since we are a family of three, we chose two queen sized beds instead of one king sized bed. The beds are heaven. So soft and clean. They have an amazing lemony scent which is very soothing. The room had such a beautiful view. In the balcony was two chairs and a small table. We went to eat breakfast everyday out there. The mini fridged was stocked with super pricey items from mini bar. Anything you take will be money deducted from your deposit. ASK SOMEONE WHO WORKS THERE WHAT ITEMS ARE FREE AND WHICH ARE NOT BEFORE USING ANYTHING. The room had a TV, a safe, a closet with hangers, extra thicker blankets, an iron, a desk with a chair, paper, pen, a couple of lamps, 6 drawers, a table with two chairs, and cabinets in the mini kitchen. The bathroom had fresh clean towels everyday as well as fresh clean blankets on the beds. The towels have different sizes for different jobs they are meant to do. There are two robes with slippers in the bathroom, a weight, shower gel, shampoo, conditioner, body lotion, hair cap, nail filer, hair dryer, spacey cabinets, tub, make up mirror, regular mirror and tissues. Things like the towels, shampoo, conditioner, shower gel and so on are replaced or added if needed for no extra cost.

OVERALL
Honestly, it was one of the best hotels I've stayed in. I'm definitely going back. Everyone is nice and helpful. Multiple languages are spoken by the workers to suit your needs. There are restaurants in the hotel and near by just in case you don't have a car. They also offer a shuttle for no extra cost to certain malls and places around the hotel. There are no sneaky moves and fees like in other hotels. OF COURSE ALWAYS ASK WHAT'S FREE AND WHAT'S NOT BEFORE USING ANYTHING, like I said before. I can't wait to go back.

I do suggest, however, that to make everything clearer, you make the reservation directly with the hotel and not any company.


I LOVE TRUMP INTERNATIONAL. Don't think twice about going.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank IrisGarciax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpMiamiResort, General Manager at Trump International Beach Resort, responded to this review, 18 July 2014
Dear IrisGarciax,

We are so pleased to receive such a fantastic review from you! All of our team members strive to provide memorable experiences for all of our guests and we are thrilled to hear they did just that for you. Thank you for taking the time to detail your stay and share it with us!

It was our pleasure to host you and we are already looking forward to your next visit to Sunny Isles Beach!

Thank you,

Linda Geyer
General Manager
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Curitiba, PR
Level 5 Contributor
88 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 12 July 2014

Our 6-day stay at the Trump International in Sunny Isles was just wonderful! The rooms are great (most of them with at least a partial ocean view). Very comfortable beds and a spacious bathroom. The services were just flawless! This hotel is not a complete success for a few missing items, in my opinion: they do not have a good café in the lobby and the kids club is in a weird space (close to the pool, but without windows - dark and kind of weird inside). Nevertheless, all and all, this was a great experience and we highly recommend the hotel. As to prices, as most good options in the Miami Beach area, don't expect bargains.

Room Tip: If the difference between an ocean front and a partial view rooms are big, go with the partial view...
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  • Stayed June 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Mitsumi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpMiamiResort, General Manager at Trump International Beach Resort, responded to this review, 18 July 2014
Dear Mitsumi,

We are so thrilled to hear you enjoyed your recent stay with us! To read that the services were just flawless is a wonderful compliment to our staff. We appreciate you taking the time to share this with us, along with your comments regarding a café and Planet Kids. We are always looking for ways to improve and will be sure to share this feedback with our entire team.

Again, thank you for your time and we look forward to hosting you for another long stay in Sunny Isles Beach soon!

Linda Geyer
General Manager
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Las Vegas, Nevada
Level 5 Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 11 July 2014

Very classy hotel. Amazing people in the front desk and nice staff members, made unforgettable memories for my birthday with family and friends, worth every penny. Really enjoyed the 24 hr pool, my kids loved the waterfalls there. Had good drinks (excellent pina coladas); the food in any of the restaurants is very delicious and at a good price since you'd expect everything to be super expensive here! I hope to come back soon thank you. (I highly recommend this hotel for birthdays and families )

Room Tip: Room 809-1 had amazing views, very modern, and very spacious. Room 2709-2 had also nice views of the...
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  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Troya50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silver Spring, Maryland
Level 3 Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 July 2014

If you are looking for a lovely family location on Miami Beach this is it. This hotel caters to families from all around the globe. The beach is lovely and the food and chair service on the beach is very nice. The staff is very accommodating including the valets, room service and the beach front staff There are two pools: a lagoon pool with a small water fall for family fun and a lap pool for exercising. The rooms are large and comfortable and the bathrooms are luxurious. My favorite is the one bedroom corner sweet with a king bed and a pull out couch in the living roo. This type of room has a full kitchen. The view form most rooms is incredible. On one side you see the sky blue Caribbean and on the other the inter-coastal and the lights of Miami. Sunny Isles is safe and family friendly and a lot calmer then South Beach. When making a reservation be sure to inquire about extra charges. There is a resort fee and a charge for valet parking. The downside of this hotel is the food which is expensive and sub par. It is best to have a car and to stock up at Epicure down Collins Avenue.

Room Tip: Ask for a corner room. They have the best views.
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Martha146
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpMiamiResort, General Manager at Trump International Beach Resort, responded to this review, 7 July 2014
Dear Martha146,

We are so thrilled to hear you enjoyed your recent stay with us. We will be sure to share these sentiments about our accommodating staff with our all of our team members including Valet, Room Service and the individuals out at the Pool & Beach! We also appreciate and will pass along, your feedback regarding the resort fees and food.

It was our pleasure to serve you and we look forward to hosting you on your next visit to Sunny Isles Beach!

Thank you,

Linda Geyer
General Manager
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Rafaela, Argentina
Level 4 Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 5 July 2014

Everything was as scheduled, from the valet parking to the housekeeping.
At the Trump they know how to make you feel as a real guest.
The room is so spacious, everything is top quality, and Works well.
The spa is very good, as is the beach and the pool.

Room Tip: romos are all the same, but, as they get higer, the views are better too
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank osodemo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Trump International Beach Resort

Property: Trump International Beach Resort
Address: 18001 Collins Avenue, Sunny Isles Beach, FL 33160-2722
Phone Number:
Region: United States > Florida > Sunny Isles Beach
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Sunny Isles Beach
#2 Spa Hotel in Sunny Isles Beach
#2 Romantic Hotel in Sunny Isles Beach
#2 Top resorts Hotel in Sunny Isles Beach
#4 On the Beach Hotel in Sunny Isles Beach
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Trump International Beach Resort 4.5*
Number of rooms: 355
Official Description (provided by the hotel):
Situated between Miami and Fort Lauderdale in Sunny Isles Beach, Florida, Trump International Beach Resort is an oceanfront oasis, complete with its own private and pristine beach and delightful grotto-style pool complex. A member of Preferred Hotel Group, the Trump International Beach Resort offers 355 oversized guest rooms and suites, each with a private balcony and spectacular views of the Atlantic Ocean or Intracoastal Waterway. Luxurious amenities at Trump International Beach Resort include a full-service spa & salon, 24-hour fitness center, four restaurants and lounges, tennis courts, business center, 22,000 sq. Ft. Of meeting and banquet space, and the ever popular Planet Kids Enviro-Adventures Program. ... more   less 
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Also Known As:
Trump International Beach Hotel Sunny Isles Beach
Trump Sonesta Beach Resort
Trump International Sonesta Beach Resort
Hotel Trump International Beach
Sonesta Miami
Trump International Beach Resort Sunny Isles Beach, Florida

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