First time I have ever written a bad review. That's how bad it was.
Ok- some positives. Porters- really good. and friendly. Breakfast staff- excellent.
Ok- bad stuff. Really late check in. Was 5pm. Then was late preparing rooms?? 6 pm check in? Really???
The place is dirty.
the lady on reception I dealt with basically just sneered at you, was rude. Asked for the manager- she came- didn't care, she too just smiled and sounded patronising .
Breakfast included in our rate- juice 2 dollars extra- funny eh....... it's not the money it's the principle.
There was normally a queue in reception, half of them complaining.
Summary........ why stay here...... other hotels are better and care.
Worst hotel I have stayed at.
Miami was a cool place though and because of our bad hotel we will go back to Miami but stay somewhere else.
- Official Description (provided by the hotel):
- Just minutes from Miami and Fort Lauderdale, Newport Beachside Resort offers world-class services combined with outstanding value in a beautiful oceanfront setting. 300 guest rooms include those with an ocean or cityscape view and those with balconies overlooking the ocean. Resort amenities feature oceanfront pool, on-site restaurants, cabanas, children's playground and historic pier. ... more less
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- Also Known As:
- Newport Beachside Hotel Sunny Isles Beach
- Newport Beachside Resort
- Newport Miami Beach
- Newport Hotel Miami Beach
- Newport Beachside Hotel Resort
- Newport Beachside Hotel And Resort Sunny Isles Beach, Florida