This hotel is a bit older than the other hotels that are in the area, the entrance isn't as glamorous as some of the nearby hotels but the foyer is very nice with VERY comfortable couches and the ceiling art is quite beautiful!
However, I find it frustrating that check-in is at 4pm and that within a period of 2.5hrs a room cannot be cleaned to accommodate arriving guests. This made for a very frustrating arrival at the hotel on the first day. Thankfully the room was nice, clean and the beds were comfortable when we finally were given our room.
The location of the hotel is perfect, right on the beach and easy access to Aventura Mall, local stores, easy access to local transit straight to Surfside and South Beach area. The hotel has gym access which was empty on the day we decided to go, it's a bit small but it shouldn't be an issue when your on a beach vacation! The pool was good and poolside bar & grill had delicious wraps & sandwiches.
The room we had was nice, large queen size beds, flat screen tv, kitchenette, air conditioning and clean bathroom. Nice balcony area, although our view was not directly facing the beach, it was nice all the same! Unfortunately the housekeeping service wasn't as good, they only came by twice in the 6days, 5nights we were there. Since it is an older hotel the pipe system is quite loud and woke us up every morning. It was louder than if we were taking a shower in our own room. No need for wake-up calls in this case!
The concierge gentleman wasn't as helpful as we hoped and gave us the wrong information for the shuttle service to the mall...it made for an unpleasant experience waiting in the heat but we eventually took local transit. I suggest taking local transit everywhere instead of taking taxis or even relying on the shuttle service. Transit is only $2 and is easy to get to all major locations as long as you plan ahead. The housemen in green shirts were very nice and greeted us with genuine interest in our day's excursions.
The complimentary breakfast, which isn't complimentary ($10 for each day at the hotel whether you attend or not is charged at the end of stay) wasn't as good as we hoped. We planned on filling ourselves on breakfast so that we wouldn't have to spend too much on meals out. I suggest going before 9am to avoid the large groups of families. We only ended up going for breakfast twice during our stay because the food options weren't very good.
The pizzeria restaurant downstairs is an awesome alternative! the pizza that is made to order is delicious and cheesy! Perfect for those nights you don't feel like finding a restaurant. The staff is friendly and the menu is great! If we could have at pizza or pasta every night we would have just eaten there the whole trip!
My suggestion is to keep a close eye on your final bill upon check-out, they will try to charge you valet parking even if you don't have a car.
Overall, the hotel was as expected after reading all the reviews beforehand. We knew what we were getting into and the price was right. If you are coming to Miami to enjoy the beach, enjoy a few attractions and don't plan to spend too much time at the hotel then this is perfect. If you are expecting to stay at the hotel and not venture too far, then maybe a more expensive and more modern or updated hotel will be better, but we found that it fulfilled our needs. Somewhere to rest and relax after being out all day.
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- Also Known As:
- Ramada Plaza Marco Polo Beach Hotel North Miami Beach
- Ramada Miami Beach
- Ramada Marco Polo
- Ramada Plaza Marco Polo Beach Resort Sunny Isles Beach, Florida