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Novotel Sydney Brighton Beach
An Accor traveller
Calgary
154
Reviewed 13 August 2014

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank An Accor traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
nsbb, Front Office Manager at Novotel Sydney Brighton Beach, responded to this reviewResponded 15 August 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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755 - 761 of 1,889 reviews

Reviewed 13 August 2014

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
2  Thank Abdel H
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
nsbb, Front Office Manager at Novotel Sydney Brighton Beach, responded to this reviewResponded 15 August 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 13 August 2014

I stayed there for 6 nights on business, because it's located close to a client. The only positive thing I have to say is about the buffet breakfast, which was great with a lot of choice. The suite I had was tired (e.g. no hangers in the bedroom wardrobe), the service haphazard. But the real problem was the WiFi in the room which proved either impossible to connect to, or, when connected impossible to use even for email due to poor speed. This lasted for the whole of my stay, despite repeated complaints, even in writing. I had to decamp to reception (where lots of other guests were doing the same - not particularly aided by the complete absence of any chairs). For the prices they charge this is simply unacceptable.

  • Stayed: August 2014, travelled on business
    • Value
    • Rooms
    • Service
2  Thank Constantine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nsbb, Front Office Manager at Novotel Sydney Brighton Beach, responded to this reviewResponded 15 August 2014

Dear Constantine G,
Thank you for taking the time to tell us about your experience at the Novotel Sydney Brighton Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. I have advised our internet provider to check on our internet speed in the rooms.
Thank you again for sharing your experience.
Sincerely,

Kyong Pang
Front Office Manager
Novotel Brighton Beach

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2014

We stayed here last weekend in a Bayview King Suite. The room was large and clean. Staff were helpful on check in. We had a deal so for the price i thought the value was excellent. Pool area was nice and clean also.

  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Rebecca C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nsbb, Front Office Manager at Novotel Sydney Brighton Beach, responded to this reviewResponded 15 August 2014

Dear Rebecca C,
We very much appreciate your comments regarding your stay at the Novotel Sydney Brighton Beach. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience.
Sincerely,

Kyong Pang
Front Office Manager
Novotel Brighton Beach

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2014

great place to stay for business, breakfast delivered to room in the morning v. convenient and punctual. Did not want to pay extra for internet into room, but would have been an added bonus. location is great.

  • Stayed: September 2013, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Dyldyl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nsbb, Front Office Manager at Novotel Sydney Brighton Beach, responded to this reviewResponded 15 August 2014

Dear Dyldyl,
We very much appreciate your comments regarding your stay at the Novotel Sydney Brighton Beach. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience.
Sincerely,

Kyong Pang
Front Office Manager
Novotel Brighton Beach

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2014

Having held my wedding ceremony here many years ago it was a pleasure to come back. Not much has changed, which can be a problem however the facilities for conferencing were great. Simple, clean and staff were very helpful. The buffet lunch was fresh and full of flavour and other food options were great.
Love the location for dinners as plenty of restaurants to attend.
Only downside was the rooms are a little dated and could use a touch up. Still clean and tidy but not much has changed in decor since I stayed here over 10years ago.
Overall a pleasant experience and well priced. Staff enjoyed the location close to the airport, right on the bay and close to great restaurants so would be back if given the chance, but would recommend a little spent on hotel rooms.

Stayed: August 2014, travelled on business
Thank Simon G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nsbb, Front Office Manager at Novotel Sydney Brighton Beach, responded to this reviewResponded 15 August 2014

Dear Simon G,
Thank you for coming back and enjoying your stay. It is always a pleasure to receive positive feedback.
Your comments about the need for renovation are noted. We do discuss funding requirements for refurbishment with the hotel's owners & I will share your views on the next occasion.
Thank you again for sharing your experience.
Sincerely,

Kyong Pang
Front Office Manager
Novotel Brighton Beach

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2014

Room Clean - Service Great - Late Checkout permitted without further charges,
I have no Credit card - but this was not an issue. Enjoyable stay. Would recommend as close to airport. Staff very helpful.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Lina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nsbb, Front Office Manager at Novotel Sydney Brighton Beach, responded to this reviewResponded 15 August 2014

Dear Lina K,
We very much appreciate your comments regarding your stay at the Novotel Sydney Brighton Beach. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience.
Sincerely,

Kyong Pang
Front Office Manager
Novotel Brighton Beach

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Sydney Brighton Beach

Address: Cnr. The Grand Parade and Princess Street, Brighton le Sands, Rockdale, New South Wales 2000, Australia
Region: Australia > New South Wales > Greater Sydney > Rockdale > Brighton le Sands
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Brighton le Sands
Price Range: £122 - £251 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Sydney Brighton Beach 4.5*
Number of rooms: 296
Official Description (provided by the hotel):
The Novotel Sydney Brighton Beach is a 4 star hotel situated opposite Brighton Beach in Sydney. With sweeping views across Botany Bay, this hotel is conveniently located only 15 km from the city centre and 5 minutes from the airport. Perfect for businesstrips and holidays, all 296 rooms boast private balconies. The hotel features a bar and restaurant, plus 11 meeting rooms accommodating up to 500 delegates. Leisure facilities include a swimming pool, fitness centre, spa and steam room.Novotel Brighton Beach offers a variety of facilities including landscaped *outdoor swimming pool, indoor pool, steam room, large modern gymnasium, restaurant and bar, Day Spa and Health Centre and 11 versatile function rooms with an experienced conference and events team to facilitate your next function. ... more   less 
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Also Known As:
Novotel Sydney Brighton Beach Hotel Brighton Le Sands
Novotel Brighton Le Sands
Accor Brighton Le Sands
Sydney Novotel

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