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“Awesome”
5 of 5 bubbles Review of Quest Manly

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Quest Manly
Ranked #1 of 13 Hotels in Manly
Certificate of Excellence
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Awesome”
5 of 5 bubbles Reviewed 3 August 2014

Fantastic service fantastic view. Walk across the street for Manly Ferry ride to town, walk up the corso to Manly Beach. Great restaurants and shopping all around. Free parking and wifi. They have it all for a great stay....

Room Tip: Get the water view rooms, worth it!
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  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank BeachyEagle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark_QuestManly, General Manager at Quest Manly, responded to this review, 11 August 2014
Dear Guest,
Thanks for your great review- I will take "Awesome" as a one word appraisal eleven times out of ten.
I am glad you enjoyed Manly and our wonderful location in this fabulous little place. Great to hear you got good use out of the complimentary parking and WiFi. We try and pack as much into our room rates as possible, so that it leaves a few extra dollars in your pocket to spend in any of the wonderful attractions within minutes of our front door.
We look forward to welcoming you back soon.
Kind Regards,
Mark Stanley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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603 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (118)
Date | Rating
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 29 July 2014

Return visit to this site for us and three years on we were in exactly the same apartment! Just as clean and well maintained as our first visit. Location is very convenient and the outlook from the harbour-side apartment is wonderful. We self catered but there are numerous great eateries nearby.

Room Tip: Ask for a room facing the harbour.
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  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Ian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark_QuestManly, General Manager at Quest Manly, responded to this review, 11 August 2014
Hi Ian,
Thanks for taking the time to review us, I am really happy to hear that you enjoyed yourself again.
I believe we made a note that you enjoyed the location of your room last time around, so we did our best to get you close to that one; it wasn't a complete coincidence, but definitely funny that it was the exact same room. I am glad to hear that the room presented just as well as it did three years ago. I will pass this compliment onto our hardworking housekeeping and maintenance staff.
With the wealth of great takeaway options on our doorstep, many people in Manly refer to their ovens as a spare bookcase. That said, all our rooms have some form of kitchen (kitchenette in Studios and a full kitchen in 1 & 2 Bedroom Apartments) so the choice is yours as to whether you cook or get someone else to do it for you.
Hopefully we will see you soon again soon. we will keep working hard to make sure the property presents just as well, if not even better for your next stay.
Kind Regards,
Mark Stanley
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 29 July 2014

Will recommend, very good. Not near city centre but easy access through ferry. Nice beach. It's a hotel apartment. Use ferry, because traffic is terrible in Sydney. Easy and enjoyable access to city centre/opera house/ darling harbour through ferry

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Hypoxic V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark_QuestManly, General Manager at Quest Manly, responded to this review, 11 August 2014
Dear Guest,
Many thanks for your review. As the famous (and perhaps a little clichéd) saying goes, Manly is seven miles from Sydney and a thousand miles from care."
I am really happy to hear that you enjoyed your time with us. As you say, traffic in Sydney can be a little nasty at times, but when you are at Quest Manly you can simply leave your car in our secure undercover complimentary car park, and forget about it. Everything you need from supermarkets, restaurants, takeaway venues, bars and retail shops are a couple of minutes walk away.
If you want to explore or get to work in Sydney proper, jump on a fast ferry, take in the sights of the magnificent Sydney Harbour on the way, and you will be in the heart of the CBD in 17 minutes, all without laying eyes on a single set of traffic lights.
Thanks again for taking the time to post your review, we really appreciate it.
Kind Regards,
Mark Stanley
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
adelaide
Level Contributor
126 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 bubbles Reviewed 25 July 2014

We continue to return to this hotel if only for its location.

On this occasion I noticed an aging especially in the kitchen area, but conversely Quest do provide generous provisions, have a substantial refridgerator and plenty of cutlery and plates.

Still the one negative on this property, and one the owners have had many years to address.

How about double glazing to cut out the noise from buses that sit waiting ferries with their diesel motors running. It seems management does not listen to the concerns of their customers, or, perhaps they don't live inhouse. Lift your game, at $300/night winter rates we do deserve some consideration.

once again great housekeeping staff, well done

Room Tip: Take your earplugs if you are a light sleeper
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  • Stayed July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank archer66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark_QuestManly, General Manager at Quest Manly, responded to this review, 29 July 2014
Dear Guest,
Thanks for taking the time to review us again- I recall from your previous review that you are a relatively tough marker and you don’t give out 4 Stars lightly, so thank you very much for your score and your honesty.
As you say our location is fantastic, central to all that Manly has to offer. With this will no doubt come the occasional reference to noise, however for the most part the atmosphere outside rarely impacts our guests once they are in their apartment. As a result of your previous review, we arranged for glass and sound proofing experts to attend the property to give us advice on eliminating all possible noise. We learned that our glass is one millimetre off being bona fide double glazed glass and we have been informed that the difference between our glass and double glazed glass would be virtually indiscernible. That process did highlight some issues with some rubber seals on the door frames. We will inspect the seals in the room you recently stayed in as I would suggest this is more likely the problem and is easily fixed.
All of our kitchens were part of our most recent refurbishment and are under a year old, so it is concerning to note your comment about one of our kitchens showing its age. That said, when I am inspecting the balcony door, I will be sure to inspect the kitchen too to see if there are any improvements we can make to its appearance. I am happy to hear you got good use out of the large fridge and provisions provided.
And just to clarify- I actually do live in-house and I regard listening to all guest feedback as the single most important part of my job. I read, consider and reply to every single Trip Advisor review personally. It is through this process that we prioritised and completed the refurbishment of all kitchens, fully renovated all common areas and lift lobby areas, decided to provide WiFi internet as a complimentary addition to all guests, continued to provide free guaranteed parking for every room booked, recently invested in new luxury beds for all apartments, decided not to adopt industry standard credit card surcharges and the calling in of the sound proofing experts mentioned earlier, among many others.
In closing, thanks again for providing us with your thoughts. Getting quality and constructive feedback is the best way for us to maintain excellence. We are up one star from your previous review, so we will keep working in the hope that on your next stay with us we can achieve a perfect 5 Star review.

Kind Regards,
Mark Stanley
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
421 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
4 of 5 bubbles Reviewed 22 July 2014 via mobile

Clean and comfortable, stayed in a studio which is fully equipped. Beds very comfortable. The position is excellent but being in the opposite the ferry terminal and the Corso it can be noisy. With closed door and air con on its fine. I defiantly recommend these apartments

Stayed July 2014
Helpful?
1 Thank Jill M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark_QuestManly, General Manager at Quest Manly, responded to this review, 24 July 2014
Hi Jill,
It is great to hear from such a seasoned Trip Advisor Reviewer, thanks for taking the time to write about us.
I am glad you enjoyed your time here. Also, great to hear that you noticed our new bedding. Guests at Quest Manly are sleeping on one of the finest mattresses available on the market. We have been getting such wonderful feedback on them, it is clear that is was money very well spent.
Thanks again and see you soon.
Kind Regards,
Mark Stanley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 17 July 2014

Outstanding location and as a female travelling solo I found the staff very helpful and most friendly. The cleaning staff are to be commended also. My only glitch was problems with the wifi dropping out but was not a major issue at all and did not detract from my overall experience of this establishment. I will definitely be staying again and recommending to family and friends if they would like the "Manly experience" of Sydney.

Room Tip: If price is not an issue then ask for a room with Beach views.
See more room tips
  • Stayed July 2014, travelled solo
    • Value
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
Thank CDT9899
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark_QuestManly, General Manager at Quest Manly, responded to this review, 24 July 2014
Dear Guest,
Many thanks for your kind words. All of us here absolutely love what we do and we consider the fact that we all get to work in Manly as a privilege. Needless to say we love getting feedback from our guests that they love our property and Manly as much as we do.
We did have a small technical issue with our WiFi connection during your stay with us, please accept my apologies. This has since been rectified and is now as stable as this type of technology can be.
We look forward to welcoming you (and your friends and extended family!) back to Quest Manly soon.
Kind Regards,
Mark Stanley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
1 review
4 of 5 bubbles Reviewed 14 July 2014

Very good serviced apartments, basic but have everything you need. Staff is charming and very helpful, location is great and we had a gorgeous view of the harbour. Would recommend anyone to stay there, especially if you need to commute to the CBD.

  • Stayed July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Guiguirondy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark_QuestManly, General Manager at Quest Manly, responded to this review, 24 July 2014
Dear Guest,
Thanks very much for your review.
I am glad that you enjoyed your stay with us. Your suggestion that Manly is a great option for people working in the CBD is a very good one for visitors. We are just 17 minutes away from Circular Quay, the heart of the CBD, by fast ferry. So you can work hard during the day and then retreat to our wonderful little seaside town afterwards for some R & R.
We hope to see you again soon.
Kind Regards,
Mark Stanley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quest Manly

Property: Quest Manly
Address: 54 A West Esplanade, Manly, New South Wales 2095, Australia (Formerly Quest Grande Esplanade)
Region: Australia > New South Wales > Greater Sydney > Manly > Manly
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Manly
#1 Luxury Hotel in Manly
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Quest Manly 4*
Number of rooms: 53
Official Description (provided by the hotel):
Quest Manly is ideally located, just a short stroll from the iconic Manly Beach. Directly opposite Manly Wharf, our property gives you the added bonus of being only 15 minutes by Fast Ferry to Sydney's CBD. There are numerous world class restaurants, bars and boutiques on our doorstep. We provide spacious serviced apartment accommodation complete with kitchens, laundry facilities, wireless internet, balconies and most apartments have harbour views. Quest Manly is a luxurious home base for all your Sydney explorations. ... more   less 
Reservation Options:
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Also Known As:
Quest Grande Esplanade Manly

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