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“Very comfortable stay”

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Novotel Sydney Manly Pacific
Ranked #3 of 13 Hotels in Manly
Certificate of Excellence
GreenLeadersBronze level
Perth, Australia
Level Contributor
75 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Very comfortable stay”
Reviewed 28 July 2014

Stayed here on a 4 night conference, very comfortable and great location. My room was comfortable, clean and overlooking the beach. Very central, walking distance to a great variety of restaurants. Service was excellent, from checking in, breakfast, throughout conference days and checking out.

  • Stayed June 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Nicmu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_ManlyPacific, General Manager at Novotel Sydney Manly Pacific, responded to this review, 29 July 2014
Dear Nicmu,

It is wonderful to have a guest from an in-house conference take the time to tell us about your stay at the Novotel Sydney Manly Pacific on Trip Advisor.

I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

I also believe staying in an ocean view room is a must. The views from the balconies are breathtaking and it is a great way to wake up in the morning to start your day. Located in the heart of Manly Beach and the Corso, it's the perfect place to be a part of all the action yet still have the peace and quiet you desire. There are also so many wonderful restaurants and cafes to choose from which are all within walking distance.

Thank you again for sharing your experience, and we look forward to welcoming you back to the Novotel Sydney Manly Pacific in the near future.

Sincerely,

Darren Cann
General Manager
Novotel Sydney Manly Pacific
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (424)
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English first
Sydney, Australia
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 July 2014

Check in was good but room not ready as we did arrive early as the trip across the bridge from staying at Novotel Darling Harbour was a good run so headed for a drive to Manly Dam. Waited two hours in the bar area till ready. Went to room 701 had a great view could see the beach loved it but it was not what I booked as we need two beds 3 in a bed would not work.Was moved to room 711 view was no way as good only view was of the oval and school a big difference disappointing as it was a special 50th Birthday. Parking was a nightmare as I can not walk far and have a disability sticker we wanted to park close to the lift after a conversation with parking attendant we parked near lift. I do not like or should have to give our car keys to the staff as I see no reason for them to move it unless u ask for valet parking which I never do we told him we would be going out to dinner and will need the car he made as give him the keys. When we came down to go to dinner it had been moved for no reason so I had to hobble to a new spot also when returning from dinner at 6.30pm trying to park in car park was bad it had a sign out saying closed as they had no staff to man it this should have been explained at the time of parking or leaving to go to dinner so had to drive around to front of hotel and hobble out to sort out also key cabinet was not locked during the day so anyone could obtain our keys and just drive off. Hope when we return in October for another special birthday these issues are fixed. Apart from that and having to wait half an hour for the missing chef to return and cook two omelettes and no Chai at the coffee bar. Front of house staff and restaurant staff are great well done room clean and tidy.

Room Tip: Ask for beach view and high floor
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  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Strongl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_ManlyPacific, General Manager at Novotel Sydney Manly Pacific, responded to this review, 27 July 2014
Dear Strongl,

Thank you for taking the time to post a review of the hotel regarding your stay at the Novotel Sydney Manly Pacific on Trip Advisor.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

I thank you for your feedback. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. All feedback is used as a training tool as we are continually striving to improve the service we provide to all of our guests.

Thank you for sharing your experience regarding your stay at the hotel on Trip Advisor and we look forward to welcoming you back to the hotel in the future.

Sincerely,

Darren Cann
General Manager
Novotel Sydney Manly Pacific
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, null, Singapore
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 25 July 2014

Checkin was not smooth...the rooms were average with only partial views of the bay...the location is pretty good..next to pizzerias and asian food...early morning is hard to get by a taxi to go to frenchs forest area...

  • Stayed January 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank Anuj M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_ManlyPacific, General Manager at Novotel Sydney Manly Pacific, responded to this review, 27 July 2014
Dear Anuj M,

Thank you for taking the time to post a review of the hotel regarding your stay at the Novotel Sydney Manly Pacific.

I also believe that our location is superb with direct access to Sydney's favourite Manly Beach. Manly has so much to offer and is only minutes away from cafes, restaurants and bars.

Your feedback is important to us and helps with the development of our staff and hotel operations. I apologise that your room and check in was not up to your level of expectation.

Thank you again for sharing your experience, and we look forward to welcoming you back to the Novotel Sydney Manly Pacific in the near future.

Sincerely,

Darren Cann
General Manager
Novotel Sydney Manly Pacific
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oamaru
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 July 2014

Spent a short break at the amazing place. Cant fault any of the Front of house staff, They couldn't do anything more for us or our boys, which they loved spending time with you all. Even though you were busy you always took time to play with them even it was just a High-fives as we walked in the door.
The beach is literally straight across the street, so close to all shops and the wharf to the ferries.
The rooms were perfectly cleaned and serviced when required.

Will defiantly recommend this hotel to anyone heading that way.

Room Tip: Ask for sea view... wont regret it.
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  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank YackOamaru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_ManlyPacific, General Manager at Novotel Sydney Manly Pacific, responded to this review, 23 July 2014
Dear YackOamaru,

Thank you for providing some wonderful feedback on the hotel regarding your stay at the Novotel Sydney Manly Pacific on Trip Advisor. It is a pleasure to receive such a positive review.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our goal is to put a smile on the faces of our guests every day and it appears that our staff has succeeded.

I am pleased to hear that you enjoyed your stay overlooking one of Sydney's iconic beaches. The views from the balconies are magnificent and a great way to wake up each morning. Directly opposite one of Sydney's iconic beaches. Everything you need in walking distance, I believe our location is magnificent.

We look forward to welcoming you back to the Novotel Sydney Manly Pacific when you return in the future.

Sincerely,

Darren Cann
General Manager
Novotel Sydney Manly Pacific
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Sydney Manly Pacific

Property: Novotel Sydney Manly Pacific
Address: 55 North Steyne, Manly, New South Wales 2095, Australia (Formerly Manly Pacific Sydney)
Region: Australia > New South Wales > Greater Sydney > Manly > Manly
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Manly
#3 Luxury Hotel in Manly
#3 On the Beach Hotel in Manly
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Novotel Sydney Manly Pacific 4*
Number of rooms: 213
Official Description (provided by the hotel):
The newly-refurbished Novotel Sydney Manly Pacific is a 4-star hotel situated on iconic Manly Beach. Located just 30 minutes from Circular Quay and Sydney city by ferry and offering spectacular views, this oceanfront hotel is ideally positioned for holidays and business travel. Boasting extensive conferencing facilities and 213 contemporary rooms, the hotel also features a restaurant and three bars, plus a rooftop pool, gym and spa. ... more   less 
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Also Known As:
Novotel Sydney Manly Pacific Hotel Manly
Accor Sydney Manly Pacific

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