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“Great location”

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Novotel Sydney Manly Pacific
Ranked #3 of 13 Hotels in Manly
Certificate of Excellence
GreenLeadersBronze level
Sydney, Australia
Level Contributor
103 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“Great location”
Reviewed 3 August 2014

My husband and I were looking for somewhere in Manly to stay for an event that we had on which was in Manly. We originally looked at Quest as it was cheaper, but decided to go with Novotel as it was much closer to where the event was being held. We also prebooked the buffet breakfast, prior to arriving. We checked in just after 2pm and were served by a very lovely receptionist, and were given the keys to our room. The room was nice, but we booked through Booking.com & we were told we would have a balcony - there was no balcony at all. Our window looked out onto a brick wall. We did, however, have a huge bathroom complete with a bath and shower, and for a standard room it was a decent size. We seemed to be missing an iron though, although we had an ironing board - my husband went down to reception to ask for one, and we eventually were given one.

The location was perfect for what we were after, and although it was a bit on the expensive side I guess the majority of what you pay for is the location. The sleep quality was great - no noise at all, and the bed was nice and comfortable. We had buffet breakfast the next morning which we couldn't fault - they had everything you could possibly want. Again, parking was pricey ($22 per day) but anywhere in Manly is expensive to park. The 11am check out was great as well.

Thanks for having us!

  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank rbjarvis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_ManlyPacific, General Manager at Novotel Sydney Manly Pacific, responded to this review, 4 August 2014
Dear rbjarvis,

Thank you for choosing to stay at the Novotel Sydney Manly Pacific for your recent visit to Manly. I am glad to hear your visit was worth it.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

I am pleased to hear you were happy with your room.I also believe that our location in superb for all those who travel to Manly as everything you need is within easy walking distance. I'm glad you found the beds to be comfortable; they are designed to give you the best nights sleep possible.

Our buffet breakfast in Zali’s Restaurant is a great way to start your day off. All the different variety allows us to cater for everyone’s needs.

Thank you for sharing your experience regarding your stay at the hotel on Trip Advisor and we look forward to welcoming you back to the hotel in the future.

Sincerely,

Darren Cann
General Manager
Novotel Sydney Manly Pacific
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,947 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (424)
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English first
Sydney
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 August 2014

Excellent customer service! From the reception team (Nicola on the Reception desk was outstanding), housekeeping staff and concierge. All went out of their way to assist in any way they could! Nothing was too much of a hassle!
Parking was so cheap and convenient and the location was perfect!
Booked a standard room for 2, and so spacious and had everything we needed!
Already making another booking to stay for next weekend!

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NicolaLBaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_ManlyPacific, General Manager at Novotel Sydney Manly Pacific, responded to this review, 4 August 2014
Dear NicolaBaz,

Thank you for providing some wonderful feedback on the hotel regarding your stay at the Novotel Sydney Manly Pacific on Trip Advisor. It is a pleasure to receive such a positive review.

It is wonderful to receive such positive feedback in relation to our customer service. I will certainly share your comments with our team. We formally acknowledge our team members when we receive such feedback, I am sure that this will also serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

I am pleased to hear that you were happy with your room. Manly is a wonderful place to spend a weekend. Place a beautiful hotel, with friendly staff, excellent dining choices and service, and you have a recipe for a weekend of relaxation and rejuvenation.

We look forward to welcoming you back to the Novotel Sydney Manly Pacific next weekend. We hope your next visit will be as pleasant as the previous one.

Sincerely,

Darren Cann
General Manager
Novotel Sydney Manly Pacific
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
71 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 3 August 2014

Over the past 5 years there has a continued amount of development at this Hotel. (It did take them something like 1 year or more to finally commission 2 new Elevators, and thankfully they are still in operation)
The rooms and interior have had a lot of renovation and are much improved. I was in room 501 and the bathroom is great. The pseudo kitchenette is gone. The whole room has been modernised and also practical.
The Bar is still a minor, and there are lots of local pubs and bars so competition is tough. At this time it looks like there are some major renovations to remove much of the Bar and replace with a health spa.
Staff are helpful.
Location is excellent - if you are doing business in the Northern Beaches, or if you are just wanting time in Manly.

  • Stayed August 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank Swelll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_ManlyPacific, General Manager at Novotel Sydney Manly Pacific, responded to this review, 4 August 2014
Dear Swell,

Thank you for taking the time to post a review of the hotel regarding your stay at the Novotel Sydney Manly Pacific on Trip Advisor.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you for your positive comments regarding the service and the amenity upgrades that have been undertaken in previous years. I also believe that we are located in a great spot. Manly has everything you need and is within easy walking distance to everything.
.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Darren Cann
General Manager
Novotel Sydney Manly Pacific
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, UK
Level Contributor
56 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 29 July 2014

Loved this hotel! The room I had was large, and although sparsely furnished, comfortable. But what made it was the view, which is a panorama of Manly Beach. I stayed on business but would come back on holiday in a heartbeat. Having said that, the doors slammed loudly and the thin carpets and gap under the door did little to prevent the noise echoing through the room. The curtain was certainly not "black-out" and let much of the light from the floor to ceiling windows in. The food in the restaurant was good, and the location perfect. I don't think I would go back if I couldn't get a room facing the beach.

Room Tip: A room with a view of the beach is the only way to go
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  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank uksa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_ManlyPacific, General Manager at Novotel Sydney Manly Pacific, responded to this review, 30 July 2014
Dear Uksa,

It is wonderful to have a guest from an in-house conference take the time to tell us about your stay at the Novotel Sydney Manly Pacific on Trip Advisor.

I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

I also believe staying in an ocean view room is a must. The views from the balconies are breathtaking and it is a great way to wake up in the morning to start your day. I too agree that Novotel Sydney Manly Pacific is in a prime position. Located in the heart of Manly Beach and the Corso, it's the perfect place to be a part of all the action yet still have the peace and quiet you desire. There are also so many wonderful restaurants and cafes to choose from which are all within walking distance.

Thank you again for sharing your experience, and we look forward to welcoming you back to the Novotel Sydney Manly Pacific in the near future.

Sincerely,

Darren Cann
General Manager
Novotel Sydney Manly Pacific
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tauranga, New Zealand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 July 2014

A friendly welcome on our arrival with efficient and helpful staff. Despite our early arrival we were able to get into our room which was clean & fresh with tasteful decor. Excellent locality being right across the road from beautiful Manly beach with cafe's, restaurants and shopping right there. Just a few minutes' walk to the Manly Harbour where you can take a ferry ride into the city. The hotel breakfast was amazing. Hope we can return again for a longer stay!

  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Diane C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_ManlyPacific, General Manager at Novotel Sydney Manly Pacific, responded to this review, 29 July 2014
Dear Diane C,

Thank you for taking the time to post a review of the hotel regarding your stay at the Novotel Sydney Manly Pacific on Trip Advisor.

We appreciate your wonderful comments in relation to your recent stay. It is a pleasure to receive so much positive feedback. Our goal is to put a smile on the faces of our guests every day and it appears that our staff has succeeded.

Directly opposite the beach, I also believe that our location is great for those wanting to catch the ferry to Circular Quay. Everything you need is within close proximity and walking distance.

The buffet breakfast in Zali’s is a fantastic way to start the day. All the different variety allows us to cater for everyone’s needs.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Darren Cann
General Manager
Novotel Sydney Manly Pacific
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Sydney Manly Pacific

Property: Novotel Sydney Manly Pacific
Address: 55 North Steyne, Manly, New South Wales 2095, Australia (Formerly Manly Pacific Sydney)
Region: Australia > New South Wales > Greater Sydney > Manly > Manly
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Manly
#3 Luxury Hotel in Manly
#3 On the Beach Hotel in Manly
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Novotel Sydney Manly Pacific 4*
Number of rooms: 213
Official Description (provided by the hotel):
The newly-refurbished Novotel Sydney Manly Pacific is a 4-star hotel situated on iconic Manly Beach. Located just 30 minutes from Circular Quay and Sydney city by ferry and offering spectacular views, this oceanfront hotel is ideally positioned for holidays and business travel. Boasting extensive conferencing facilities and 213 contemporary rooms, the hotel also features a restaurant and three bars, plus a rooftop pool, gym and spa. ... more   less 
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Also Known As:
Novotel Sydney Manly Pacific Hotel Manly
Accor Sydney Manly Pacific

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