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“Good Airport Hotel”

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Stamford Plaza Sydney Airport
Ranked #5 of 12 Hotels in Mascot
Certificate of Excellence
Reviewed 26 December 2013

I stayed here overnight after a late night international arrival at Sydney airport. Having barely slept a wink in 20 hours I would have welcomed a bed pretty much anywhere, despite this however the Stamford really was very good value for money! I got the queen bed room on a very good deal and having come from cramped European hotel rooms I welcomed the space provided by this hotel. There was plenty of room in both the bathroom and the main area, and the bed was very comfortable. Room service was pricy but that's to be expected. The service provided was good and helpful and the breakfast buffet (while pricey) was also well stocked.

If you can get this at a good rate then I would definitely recommend. It is comfortable, convenient and well managed from what I could see.

  • Stayed: December 2013, travelled solo
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Thank mms363
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WayneHorbach, General Manager at Stamford Plaza Sydney Airport, responded to this reviewResponded 29 December 2013

Thanks for posting a review.
It is always a pleasure to read of our guests enjoying their stay, especially after a long tiring flight!
Our rooms are spacious and comfortable, ensuring a good night's rest for the weary travellers. We appreciate you taking the time to share your positive experience and hope to see you back at the Stamford Plaza Sydney Airport in the near future.

Wayne Horbach
General Manager

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1,844 - 1,850 of 2,643 reviews

Reviewed 25 December 2013

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with Easytobook.com
Thank Geraldine V
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
WayneHorbach, General Manager at Stamford Plaza Sydney Airport, responded to this reviewResponded 29 December 2013

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Reviewed 19 December 2013

My family and I just finished a roundtrip NZ cruise. It was about fifty AUD from White Bay Terminal to Stamford Plaza. We arrived around 9:30am and lucky for us our room was ready for us to relax in. The location can't be beat. It's very close to the domestic departure building. The lobby was clean, open spacious, modern. We didn't use the restaurant but there is one. There is a small convenience store nearby. Our room was spacious, clean, and modern. The windows are in fact sound proof. We had a great view of the entrance to the airport, airplanes, terminals. My youngest son LOVED the view. We received two complimentary bottles of water in our room. The toiletries were okay; the lotion smelled awful, yuck lol The beds were very comfortable as were the pillows and the linens were nice and fresh. The front desk staff were friendly and helpful. The concierge set us up with the shuttle bus that took us to the international departures building. Our flight left at 9:15am and we took the 6:30am shuttle; it was perfect. For the remainder of our final day we brought the kids to Darling Harbour so they can play. We walked to the closest subway station (which is Mascot). The walk can be very noisy as there were a lot of cars and delivery trucks around but it wasn't too bad; we had two young boys with us and they were fine (about a 13. min. walk). There are a handful or cafes/coffee shops along the walk as well. My husband and eldest son checked out the pool. They said the water was cold so they didn't swim. Great place; I would stay here again.

Room Tip: We tried to book this room online but kept getting an error (perhaps because there were four of us...
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  • Stayed: December 2013, travelled with family
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Thank kthryn27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WayneHorbach, General Manager at Stamford Plaza Sydney Airport, responded to this reviewResponded 23 December 2013

Thanks for posting a review.
It is great to read of your wonderful experience here at the Stamford Plaza Sydney Airport. And YES, the view of the airport is amazing and we are pleased that your son enjoyed it!
We appreciate you taking the time to share your positive feedback and look forward to the opportunity of welcoming you back when next you are in Sydney.

Wayne Horbach
General Manager

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Reviewed 18 December 2013

We arrived at the Hotel after a 10 hour flight looking for a comfortable room. We were not disappointed, the room was spacious and very quiet, no outside noise at all. The bed was perfect. We had an early flight so I went to the Gym at 5am only to find it closed, I asked at the Front desk what time it opened and was advised 6:30am. We had to leave for the airport at 7am, I don't understand why a place that caters for travelers doesn't have 24 hour Gym access, The brochure in the room listed the gym but didn't state times so I did presume that it was 24/7. Unfortunately that spoilt my stopover and my impression of the Hotel.

  • Stayed: December 2013, travelled as a couple
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Thank SaintManic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WayneHorbach, General Manager at Stamford Plaza Sydney Airport, responded to this reviewResponded 23 December 2013

Thanks for posting a review.
At Stamford, we strive to provide exceptional service in all areas, therefore your feedback is very important to us. As such, we have taken on board your very valid comments regarding 24 hour access to our gym, and we are pleased to advise that we in the process of making this viable.
Thank you for sharing your views and we look forward to the opportunity of welcoming you back and utilising our gym at any hour of the day or night!

Wayne Horbach
General Manager

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Reviewed 17 December 2013

I'm such an old guy that I've been staying at this hotel since waaaay back when it was a Sheraton. The hotel is as good or even better than it was since my first visit back in 1997.

I made reservations directly with the hotel, and the process was fast and easy.

Although the hotel is close to the domestic terminal, you'll probably want to use the shuttle bus (six dollars one-way) rather than walking over (walking takes about 10 - 15 minutes). For sure you'll want to use the shuttle if you arrive into the international terminal.

Checking in was fast and efficient. The two rooms we had booked were blocked out next to each other on the 10th floor, offering excellent views of the airport and runways. The rooms themselves were quite large, nicely furnished, and equipped with all the usual amenities one would expect in an upscale property.

The king bedding was a spotless and very comfortable duvet. The bathroom was very large and was well-stocked with linens and accessories. HVAC was OK however the fan turns on and off and it's not possible to keep the fan running continously. One major plus for this hotel is that despite the proximity to the airport, no noise of any kind leaked into the room, and the drapes blocked out the light very well.

We enjoyed the breakfast buffet (A$28 pp for the full buffet) the nest morning. The food covered a wide range and was nicely prepared and presented.

Compared to similar quality hotels in the central city, the Stamford Plaza offer far better value, and frankly access to the city is easy, fast, and relatively inexpensive whether by taxi or by using the airport train (which we used to go directly to the Circular Quay). The hotel offered exactly what we wanted at a reasonable cost. We recommend this hotel.

Room Tip: It will cost a bit more, but a deluxe king room with views of the airport on the higher floors is an...
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  • Stayed: December 2013, travelled on business
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1  Thank Flying_Lawyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WayneHorbach, General Manager at Stamford Plaza Sydney Airport, responded to this reviewResponded 22 December 2013

Thanks for posting a review.
We appreciate you taking the time in sharing your wonderful experience of your stay at the hotel. It is always a pleasure to receive such positive feedback.
We thank you for your continued patronage over the years and look forward to seeing you again in the very near future.

Wayne Horbach
General Manager

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Reviewed 17 December 2013

Got put up here by an airline as they'd cancelled my flight & was stuck until the next morning.
It was a pleasant surprise; lovely comfortable room & a good night's sleep.
Excellent coffee in the bar/cafe area in the main dining area downstairs.
Usual style of buffet breakfast.
If I had to pay for the shuttle I'd walk it with small bags or wheelies...

  • Stayed: December 2013, travelled on business
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1  Thank Jacqui_Bee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WayneHorbach, General Manager at Stamford Plaza Sydney Airport, responded to this reviewResponded 19 December 2013

Thanks for posting a review.
Nothing worse than delayed or cancelled flights....at least your stay with us was most pleasant and comfortable, and you were well rested for your flight the next day!
We appreciate your positive feedback and look forward to welcoming you back to the hotel should you be travelling to Sydney in the near future.

Wayne Horbach
General Manager

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Reviewed 16 December 2013

The Stamford at the airport is well past its prime. I stayed in a Raffles suite (the true Raffles would be insulted), only one TV worked and the room was old and dated. I ordered room service, which comprised of a cold tough steak and limp salad which was rubbish and overpriced. I know the location if excellent, but next time the better option will be to stay in the city and catch a cab.

  • Stayed: November 2013, travelled on business
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3  Thank cemtrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WayneHorbach, General Manager at Stamford Plaza Sydney Airport, responded to this reviewResponded 18 December 2013

Thanks for posting a review.
We truly regret your disappointment with your recent stay. Firstly, I have followed up on the poor quality of your room service meal with our Head Chef and have addressed this accordingly to ensure this does not reoccur. Rest assured this is certainly not indicative of the high standards to which we aim to achieve.
We are pleased to advise that the hotel is currently in the process of ongoing upgrades which include a minor refurbishment of our rooms comprising of new TVs, writing desk and soft furnishings. Our restaurant and bars will also be renovated, and the pool area will see new furniture to enhance the newly painted pool.
We thank you for your sharing your experience at the hotel and look forward to the opportunity of welcoming you back in the future.

Wayne Horbach
General Manager

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Additional Information about Stamford Plaza Sydney Airport

Address: | Corner O'Riordan & Robey Streets, Mascot, Botany Bay, New South Wales 2020, Australia
Phone Number:
Region: Australia > New South Wales > Greater Sydney > Botany Bay > Mascot
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Mascot
Price Range: £100 - £206 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Stamford Plaza Sydney Airport 4.5*
Number of rooms: 315
Official Description (provided by the hotel):
Sydney's Best Airport Hotel as awarded for seven consecutive years by Skytrax. Stamford Plaza Sydney Airport Hotel is your best luxury accommodation in Sydney. Located directly opposite the Domestic Terminal and minutes from the International terminal. It's the ideal business base for you to meet or discover all that Sydney has to offer - just 20 minutes drive from the Central Business District, Sydney Harbour Bridge, Sydney Opera House and the Royal Botanic Gardens. ... more   less 
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Also Known As:
Stamford Plaza Sydney Airport Hotel Mascot
Stamford Plaza Hotel Sydney

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