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“Clean, Quiet, Friendly & Helpful Staff. Good Location”

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Quest Mascot Serviced Apartments
Anaheim, California
Level 6 Contributor
109 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Clean, Quiet, Friendly & Helpful Staff. Good Location”
Reviewed 3 January 2013

Clean rooms that offer all amenities of a regular hotel room + kitchenette.
Considering the close proximity to the airport, my room was incredibly quiet.
The Staff was extremely helpful in planning my visit to the city and providing information regarding local train service as well as booking my shuttle return to the airport.
Internet access available for a fee.

Room Tip: If you like a view of the airport, just ask!
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  • Stayed December 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jn2jn2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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518 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (59)
Date | Rating
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  • French first
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English first
Sydney, Australia
Level 4 Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 27 December 2012

One night only, very nice apartment and facilities. Handy to the airport. Very near the runway so there is some aircraft noise but to be expected this close to the airport. Not many restaurants nearby except in hotels so a car is useful. Would stay again.

Room Tip: great view or airport runway from south facing upper level rooms
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  • Stayed August 2012, travelled on business
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    • Location
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Helpful?
Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 December 2012

We have done Perth-Sydney-LAX route lots of times and the last time stayed at the Holiday Inn Mascot in a family room, for 2 Adults and 2 teenagers. Holiday inn was dirty, mouldy, hair on floor and towels. We decided to try Quest and were thrilled, $305 for 2bedroom 2 bathroom suite, clean tidy, take away close. We got a great nights sleep!! Arrived fresh and relaxed in LA next morning.
I can't recommend this place enough perfect for families - avoid holiday inn family rooms!
Be warned we found out the hard way the taxi drivers don't like Mascot fairs and we got taken in for a extra "airport surcharge" on top of fair. Found out later it was BS! Taxi fair should be $12-$15.

  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Harrysmum-12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orange, Australia
Level 6 Contributor
132 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 28 November 2012

I've stayed in most of the Sydney airport hotels but this is the pick of them. A short 5-7 minute walk from the Domestic Terminal makes it perfect for stress- free early morning departures, no need to rely on shuttle buses, taxis or the train. The apartments are compact and well appointed, the bed was super comfortable and the whole place incredibly quiet given its location. On the downside there's nowhere to eat on site though you can buy pre-prepared meals and the Stamford Hotel is across the way ( pricey), but given the well appointed kitchen you could bring in food if you were prepared in advance. Reception hours are 7am - 11pm which could cause a headache.

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wirraburra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canberra, Australia
Level 6 Contributor
87 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 24 November 2012

Modern apartment hotel a few minutes walk from the Sydney airport. Excellent comfortable rooms with good facilities, plenty of room and best of all; completely silent. Internet is charged! :-(

Fridge, washer, dryer, stove and oven allow you to make this a little home from home. Recommended for extended stays. Limited on site car parking; although plenty can be found on surrounding streets; as long as you don't try to stay all day.

There are limited breakfast meals. But; there are plenty of small shops and takeaways within easy walking distance.

  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OverU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane
Level 4 Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 6 November 2012

Stayed for 5 nights in a serviced one bedroom appartment. The hotel is well furnished, lounge and a large single chair in the lounge room, LCD TV and DVD player, some foxtel channels. Seating around a small table for four. Kitchen well equiped and contained a large fridge, dishwasher, etc.
Bedroom was good and large king bed comfortable.
Bathroom was "clean" and well appointed, complimentary shampoo, soap, body lotion etc.
Not a far walk to shops and restaurants, airport and there is a station close by.
Nice decor and friendly staff.

Room Tip: Back of the hotel faces the airport, and not much of a view. Flight curfew keeps the hotel reasonabl...
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  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JezzaBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canberra, Australia
Level 5 Contributor
54 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 4 November 2012

I made a telephone booking with Quest for 2 rooms with twin beds in each. Upon arrival both rooms had queen beds in them. Whilst one of the rooms was rearranged to cater for twin beds, it was quite frustrating as the receptionist claimed that my booking was done over the internet, unfortunately i could not recite the persons name who i spoke with, and the receptionist continued to claim it was an internet booking.

Whilst the hotel may be close to domestic terminal it is not close to anything else. So if you want to grab food / groceries you may need to go for a good walk (if you dont have a car). The hotel has no facilities there, no lounge, no restaurant or cafe, no pool, no room service, it does have a small gym.

If i can avoid it i wont be staying there again, there are some other hotels near by Ibis, Mecure, Holiday Inn, Stamford which have better facilities than the Quest do.

  • Stayed October 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank linda c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quest Mascot Serviced Apartments

Property: Quest Mascot Serviced Apartments
Address: 108-114 Robey St, Mascot, Botany Bay, New South Wales 2020, Australia
Region: Australia > New South Wales > Greater Sydney > Botany Bay > Mascot
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Room Service Wheelchair access
Hotel Style:
Ranked #1 of 2 Speciality Lodging in Mascot
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Quest Mascot Serviced Apartments 4.5*
Number of rooms: 91
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Also Known As:
Quest Mascot Serviced Apartments Hotel Mascot

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