We expected a bigger room and balcony or at least an opening window for what we paid for a superior room. We questioned the size of bed but were assured it was a queen so would have to say it was definitely the smallest queen bed we have had in any accommodation! There is a shortage of convenient power points to charge phones etc as well as bench space in the room and bathroom to put bits and pieces. Overall the superior room was quite cramped. Other family stayed in standard rooms, also overpriced for what they were; old and tired looking although they did have a balcony for fresh air, even if it was shared with other rooms on that floor. Every family member in the standard rooms felt the beds were too hard and they all heard the lifts going up and down, and even some early morning calls for staff to report somewhere. Key cards in the lifts and rooms were a continual problem. After advising staff they weren't working, we were told you can't put them next to your mobile phone, keys or coins so basically you have to have a pocket or place just to keep your key card. Either advise guests of this on arrival or improve the programming on the key card! One of our key cards was kept in our room the whole time and it wouldn't work after day two, so don't know how that one can be explained! Although not Metro's problem, the taxi service for this area is shocking and guests should be warned that booking a taxi does not guarantee you one at the time you want, allow an extra 30 to 40 minutes to be on the safe side and hopefully you won't miss most of the wedding you travelled here for! I have given Metro Miranda two stars; one for Dale the night manager who was helpful enough and seemed to have her hands full dealing with a few other situations, and the other star for good housekeeping. No stars for value for money, but given that accommodation in this area is rather scarce, don't expect that's going to change.
- Official Description (provided by the hotel):
- Description: 45 minutes south of the CBD, the Sutherland Shire is one of Sydney's Best Kept Secrets. Comprised of several suburbs, this beautiful part of the world has something for everyone. From the beach to the shopping centres to the restaurants all travelers can experience a wonderful holiday without even leaving the city. Comfort, service and value for money are what every guest will experience at Metro Hotel Miranda. Whether for the business traveler or a family on holiday, the Metro Hotel Miranda has a room suitable for every guest. Additional bedding can be added to some room types providing even greater value for money. Situated on the highest point of Miranda, the Metro Hotel Miranda boasts spectacular views over Sydney City and Botany Bay. Providing a home away from home atmosphere for all, the Metro Hotel Miranda has 52 well-furnished guestrooms. Each of the well appointed rooms have tea and coffee making facilities, television, radio, iron and ironing board, refrigerator, hairdryer, telephone, microwave, toaster and en-suite. Complimentary wireless internet access is available in each room. A lounge is also open for all guests to enjoy with tea and coffee making facilities, comfy couch, television, computer, dining room table and a bbq on the balcony. Laundry facilities also available. A cafe is located below the hotel, which is open daily for meals at affordable prices.There is also a Fitness First gym below the hotel which guests can use for a nominal fee.The Metro Hotel Miranda has a strict non-smoking policy in the rooms, however many rooms have a balcony that guests can smoke on. Enjoy a visit from the Cockatoos which visit regularly. For the shop-o-holics, Miranda's Westfield shopping centre, one of Australia's largest shopping and entertainment centres, is adjacent to the Metro Hotel Miranda and is easily accessible from the hotel. Renowned for its warm and friendly service, the staff at Metro Hotel Miranda will ensure your stay is a pleasant and memorable one. ... more less
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- Also Known As:
- Comfort Inn Miranda