My daughter and I have stayed at these apartments twice before when owned by Quest without a problem. This time our apartment a ground floor one bedroom unit had a terrible musty smell which we tried to get rid of by opening the doors, no success. The carpets and lounge were dreadfully stained. The bathroom had a shower in it with folded towels on the floor on two sides to stop the water running onto the rest of the bathroom! You guessed it unsuccessful. We asked to be moved.
The next apartment was one we had stayed in before a two story one bedroom. Again the carpets, lounge and chair were stained. The mattress on the fold out bed in particular had a huge stain on it. The toilet became blocked and I had to unblock it with a mop! Both units were in need of a good clean with marks on the walls, carpets, lounges and the bathrooms had mould and dirt on the tiles.
I stayed for the length of my booking as I had paid for my room on arrival knowing what I had stayed in previously which was great. My daughter who was staying on for another week and luckily hadn't paid cancelled and went somewhere else.
My daughter and I come up from Melbourne to stay for Sydney Royal each year, but will be looking elsewhere next year and will definitely not be recommending these apartments to anybody else.
My suggestion to the management is clean your act up.
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- Also Known As:
- APX Apartments Parramatta Rosehill