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“Overnight stay”

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Parramatta Waldorf Apartment Hotel
Ranked #1 of 4 Hotels in Rosehill
Certificate of Excellence
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Overnight stay”
Reviewed 15 June 2014

We stayed here as an overnight stop between Brisbane and Melbourne for which the location was perfect.
The man who checked us in was very rude which probably made us a little more picky about other aspects of our stay. He tried to charge us for parking (which was included in our room booking), after he made a big deal about the $10 charge we showed him our booking confirmation specifying complimentary parking and he reluctantly told us where the parking was - He however did not mention which parks we could park in, and we drove around and around the tiny car park building trying to find where we could park since the numbers are not in any order, we actually got out of the car and walked all around the car park building to find our room number only to find a car parked in it. It wasn't until we got up to the room and read the hotel booklet that we knew we were parked in one of the correct spaces (Waldorf reserved or visitor parking). I am almost convinced he did this on purpose & we were not impressed having spent 11 hours driving that day!
The room had no main light, you had to use the lamps which were very dim. The switch for the bathroom is on the wall outside the bathroom so if you need to use it during the night you end up waking your companion up!
However, the room was clean, bed comfortable & the breakfast included in our booking was wonderful!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank meplusyou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaldorfAdmin, Manager at Parramatta Waldorf Apartment Hotel, responded to this review, 17 June 2014
Thank you for sharing your recent experience with us.

We're very sorry to hear the customer service you received was not up to our usual standard. All feedback is valuable to us, and allows us to identify areas to improve on.

We are glad you did enjoy the other aspects of your stay, and thank you again for your feedback.

Kind regards,
Waldorf Management.
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405 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (65)
Date | Rating
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English first
Auckland Region, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 June 2014

nice place to stay in the Parramatta area in NSW.We stay a weekend in June 2014 in a spacious studio hotel apartment on the 10th Level and had a great stay.Nice and well priced breakfast.Free car parking- very suitable place for a pleasant weekend in the area

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank savir55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaldorfAdmin, Manager at Parramatta Waldorf Apartment Hotel, responded to this review, 16 June 2014
Thank you for sharing your recent experience at Parramatta Waldorf.

We're very happy to hear you enjoyed your stay! Providing an affordable, quality buffet breakfast is something we pride on being able to provide for all our guests. Your review will be passed along to our hotel team!

We look forward to seeing you again in the future!

Kind regards,
Waldorf Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
sydney
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 8 June 2014 via mobile

Great place to stay .. Rooms very spacious (even though we were on the executive floor ) definatly stay there again .. Very quiet too ..
Close to homebush and ANZ stadium and not that far from the city .. Truly a great place to stay

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kerriexx5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaldorfAdmin, Manager at Parramatta Waldorf Apartment Hotel, responded to this review, 16 June 2014
Thanks for sharing your recent experience with us.

We're glad to hear you enjoyed your stay!
Our guests often mention our convenient location, close to Homebush and the ANZ Stadium. Positive all over feedback is what we strive to achieve through our services and facilities.

We hope to see you again in the future!

Kind regards,
Waldorf Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockinbingal NSW
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 May 2014

Ok so it's cheap, clean and in a good spot, but the bed was lumpy, squeaky and HARD!! Never again, I'll go across the road and stay there. The lady down the front got all the bill mixed up as well and got quite cranky.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PUPDUG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaldorfAdmin, Manager at Parramatta Waldorf Apartment Hotel, responded to this review, 30 May 2014
Thank you for sharing your recent experience with us.

We try our best to ensure our guest experiences are as comfortable as possible, and are sorry to hear you did not have a restful sleep. As we have not heard negative feedback on our beds before, we will be in contact to find out which room you stayed in, to investigate further.

We are glad you found the room clean and the property in a good location, and hope we can invite you to stay again in the future.

Please do contact us if you have more feedback.

Kind regards,
Parramatta Waldorf Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bathurst, Australia
Level Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 12 May 2014

This apartment hotel is very good value if you can get a bed and breakfast deal. Around $150 per night with car parking. The hotel is will maintained and very clean. Bathrooms are spacious and beds are very comfortable. Across the road to Roseville Gardens and on James Ruce Drive. Great location and very good buffet breakfast.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rose e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaldorfAdmin, Manager at Parramatta Waldorf Apartment Hotel, responded to this review, 21 May 2014
Thank you for sharing your recent experience at Parramatta Waldorf.

We do our best to provide all our guests with great value. We all like a good deal! We're glad we were able to provide you with a clean and comfortable stay.
It's fantastic you enjoyed our buffet breakfast, and that you found our location opposite the Rosehill Racecourse convenient.

Your feedback has been passed on to our Housekeeping and Restaurant staff, thanks again and we look forward to welcoming you back in the future!

Kind regards,
Parramatta Waldorf Management.
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Milan, Italy
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 April 2014

modern well located accommodation in the Parramatta (Risehil area). I stayed in a 1 bedroom nice , well fitted apartment on the 10th level with nice view, small kitchen & internal laundry for a 2 weeks period. Excellent value based on a weekly rate and quite godd breakfast service.Free parking and internet service. Very suitable for buisiness travel

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dosat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaldorfAdmin, Manager at Parramatta Waldorf Apartment Hotel, responded to this review, 21 May 2014
Thank you for sharing your recent experience at Parramatta Waldorf Apartment Hotel.

We're happy to hear you enjoyed your stay, the facilities in your room and our buffet breakfast! We enjoy doing our best for our business guests and ensuring their stays are comfortable while they're away from home.

Thanks again, we look forward to welcoming you back in the future!

Kind regards,
Parramatta Waldorf Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
1 review
Reviewed 23 April 2014

stay recently ( April) in Parramatta Waldorf apartments. There was an significant improvement in the apartment presentation since our last stay in early 2013. We had a modern,recently refurbished studio hotel apartment on the 8th level with nice race course view. Nice breakfast daily and still very reasoanble rate.Hope it will stay like this in our next local visit

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chan88888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaldorfAdmin, Manager at Parramatta Waldorf Apartment Hotel, responded to this review, 21 May 2014
Thank you very much for sharing your experience at Parramatta Waldorf Apartment Hotel.

We have gone through a few changes at our property over the last year, and are thrilled your overall experience has improved as a result!

Your review has been passed on to all staff, which put a smile on their faces.

Thanks again, and we look forward to welcoming you back in the future!

Kind regards,
Parramatta Waldorf Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Parramatta Waldorf Apartment Hotel

Property: Parramatta Waldorf Apartment Hotel
Address: 110 - 114 James Ruse Dr, Rosehill, Parramatta, New South Wales 2142, Australia
Region: Australia > New South Wales > Greater Sydney > Parramatta > Rosehill
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Rosehill
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Parramatta Waldorf Apartment Hotel 4.5*
Number of rooms: 100
Official Description (provided by the hotel):
The Parramatta Waldorf Apartment Hotel is a modern contemporary stylish 4½ star apartment hotel with new standards of spaciousness and offering accommodation for short or extended stay. The unique Waldorf apartment accommodation offers luxurious and affordable self contained hotel apartments accommodation for business, leisure travelers and families. We offer self contained apartments with internal kitchen, laundry and on site complementary car parking facilities which can be utilized for your company extended stay business requirement or relocation. ... more   less 
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Also Known As:
Parramatta Waldorf Apartment Hotel Rosehill

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