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“Golf Weekend” 4 of 5 bubbles
Review of Barwon Heads Resort at 13th Beach

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Barwon Heads Resort at 13th Beach
Ranked #1 of 1 Hotels in Barwon Heads
Rowville, Victoria, Australia
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Golf Weekend”
4 of 5 bubbles Reviewed 19 May 2014

Stayed here 17th May with another couple on a golf/dinner/sightseeing weekend.
Rooms are clean,comfortable & tidy,amenities are sufficient although the rooms have internet connections not many people travel with laptops these days so WI-FI would be an advantage for Tablets & Phones as reception is minimal for phones.
Rooms look out onto driving range at 13th Beach Golf Course,no noise problems,plenty of parking.
Had dinner at "The Rough" restaurant,the menu was small but very inviting.
The Head Chef came to our table to explain the main dishes and suggested the eye fillet steak as her specialty and i must say that it simply was superb, sweets were a delight followed by coffee.

  • Stayed May 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beverley b, Manager at Barwon Heads Resort at 13th Beach, responded to this review, 22 May 2014
Thank you for your feedback. I am delighted to read that you enjoyed your stay here at the resort and that your experience at The Rough restaurant was such a positive one. The eye fillet is certainly a favourite in our restaurant.
I will be sure to pass onto the team your feedback.

We look forward to welcoming you back next time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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129 reviews from our community

Traveller rating
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    17
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
Melbourne, Australia
Level Contributor
177 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 bubbles Reviewed 12 March 2014

We made a late decision to go away for the long weekend so were pleased to get the last available room at 13th Beach. Had a late dinner in the Rough Restaurant and both enjoyed a delicious steak meal. Our room had everything you needed and was very comfy. Due to having a few large groups of male golfers staying there, our breakfast experience on all 3 mornings was not good. Two large tables were set for them and only one or two for a 'pair' like us, but even that was taken over by men one morning and we had to sit at a large table. I must say the staff were friendly and helpful when some of the food ran low etc due to catering for such a large group at the one time, but it was restocked when we mentioned it. They did their best for a busy weekend but felt they could have been more organised knowing what to expect. Maybe a few more staff were needed. We were woken very early on two mornings with the doors banging all the time. The hinges need changing so the self close doors work properly. The main staircase we used to get to our room had a very large laundry basket there all the time and on the last day/night, there were three piled high with sheets, towels etc. Again, I understand they were busy, but management should make sure these things are put somewhere else other than the main staircase leading off reception. Disappointing that we chose the long weekend as I'm sure on a normal weekend things would have been more organised. Well I would hope so.

  • Stayed March 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank DebRed_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
surfandgolf, Manager at Barwon Heads Resort at 13th Beach, responded to this review, 16 March 2014
Thank you for your feedback, we appreciate you taking the time to provide it to us. Firsty, I am disappointed that your stay here wasn't an overall good experience and I would like to apologise for the experience you encountered here at the resort, Please be assured I will be following up with housekeeping in relation to your concerns regarding the trolleys near the staircase. Yes we had a many golf groups over the long weekend, I will mention to the staff in the restaurant your feedback with the breakfasts.

I hope we can welcome you back sometime in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, South Australia, Australia
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 24 February 2014

We thought the property was on the beach...maybe there is beach access but it is far from the town of Barwon Heads. Nice accommodation...clean, modern, quiet. We thought the place was deserted until we heard golfers come in late at night. Not sure where they came from as the restaurant, pool and grounds were empty when we arrived. No staff to welcome or assist you.

  • Stayed February 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
Helpful?
2 Thank Caroler55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
surfandgolf, Manager at Barwon Heads Resort at 13th Beach, responded to this review, 7 March 2014
Thank you for your feedback, we do appreciate you taking the time to provide it to us. I do apologise for the experience you encountered at check in, our usual office hours are from 9am - 5pm, but our now extending them on a Friday from 8am-6pm.

We advise guests when they are making a booking with us, that we are a 5 minute drive from the town of Barwon Heads, and a 20 minute walk from 13th Beach (one of the greatest surf beaches in Victoria), we apologise you were not made aware of this.

We do hope we can welcome you back to the resort in the future.

Kind Regards
Melanie Kiwi
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 23 February 2014

Strange place. The apartment is nice, modern, clean and has everything you might need. I stayed one night with family of two kids, after a surf carnival at Torquay. I did not see one staff member for the 24 hours. Check in is an envelope left with your name on it, you get the key by entering your mobile number into a safe and drop the key into a key drop off to check out. There were no problems with the room, but if there were problems I wonder who you would call.It had a small non heated outdoor pool.

  • Stayed February 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Robert L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Guest Relations Manager at Barwon Heads Resort at 13th Beach, responded to this review, 28 February 2016
We pride ourselves on getting everything right so you have everything that you need at your time of stay. if you need anything after hours ( 8 - 6 pm ) we have a 24 hour hone on the wall to help you with any question.
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Bali, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 February 2014

Had a wonderful stay. The rooms were nice and had everything i needed and probably didn't need as i had dinner in the rough restaurant and had the best steak I've ever had so the kitchen in room was unnecessary as i would of ate in there each night of my stay had i stayed longer. It is a 1 minute walk to two of melbourne's great courses and i couldn't fault the staff or service.

  • Stayed January 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank sam j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Barwon Heads Resort at 13th Beach, responded to this review, 28 February 2016
Thank you Sam for your enjoyable stay at Barwon Heads Resort. We pride ourselves on making eery guest a happy customer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
64 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 29 January 2014

Great sized apartment, modern & clean and fully equipped with everything you need however the bed was quite firm for my liking.
Very quiet location if that's what you are after and obviously ideal for the golfers, for us as a family with 2 children it lacked a bit of life and atmosphere but still a lovely place.
We felt this was more an apartment style of holiday rather than a resort, if you stay longer than an overnight stay or week end you would have to replenish your own supplies, beds are not made daily, you do not get fresh towels or basic day to day cleaning. There is a communal laundry on site if you should need it.
The resorts we have stayed in all offer this as a service and some have had higher tariffs and some lower tariffs and at the end of the day that's what you pay for.
We have also stayed in apartments for longer family stays and the service that Barwon Heads "Resort" offers is more comparable to that of self contained apartments in our opinion.
Overall lovely grounds, nicely appointed rooms, value for money? Not so sure.

Stayed January 2014, travelled with family
Helpful?
Thank WG S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Barwon Heads Resort at 13th Beach, responded to this review, 28 February 2016
Thank you for your comments. Our Resort is fully self contained but we do not offer fully self servicing as this keeps the costs lower to our guests. We do offer clean towels and amenities to all our guests on request and certainly for longer stays the two days.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 25 January 2014

The resort is in a nice setting amongst the Golf Course. The apartments were acceptable, but are starting to need a spruce up and a good clean. The couches smelt dusty. There was only one bathroom for a two bedroom apartment. Beds were nice and firm.
The pool was cold.
Staff were fine.
We couldn't believe that we were informed by letter that when we left - if we didn't take the rubbish out, didn't wash the dishes and put them away (including emptying the dishwasher) we could be charged an extra cleaning fee of $60 - that's what cleaners are for.... At $350 per night that is ridiculous.

  • Stayed January 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Paul J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Barwon Heads Resort at 13th Beach

Property: Barwon Heads Resort at 13th Beach
Address: 36 Fourteenth Road, 13th Beach Golf Links, Barwon Heads, City of Greater Geelong, Victoria 3227, Australia
Region: Australia > Victoria > City of Greater Geelong > Barwon Heads
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Barwon Heads
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Barwon Heads Resort at 13th Beach 4.5*
Number of rooms: 30
Official Description (provided by the hotel):
Nestled within the serene surrounds of 13th Beach Golf Links, Barwon Heads Resort at 13th Beach provides self-contained accommodation ideal for a family seaside holiday, stay and play golf packages and is a stylish venue for a wedding or conference. Enjoy a game of golf or tennis, or walk to 13th Beach surf beach. If golf is not your game, explore the nearby seaside village of Barwon Heads. ... more   less 
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Also Known As:
Hawthorn Suites Barwon Heads
Barwon Heads Hawthorn Suites
Barwon Heads Resort At 13th Beach Australia - Victoria

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