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Best Western Plus Morristown Conference Center Hotel
Ranked #1 of 12 Hotels in Morristown
Certificate of Excellence
GreenLeadersBronze level
Reviewed 29 October 2013

The location of this property was a little awkward to get to. This hotel was a conference center and a friendly employee showed around. We were impressed with the facility. The room was very spacious and clean and comfortable. We found it to be a reasonable price performer.

  • Stayed: October 2013, travelled as a couple
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Review collected in partnership with Best Western
Thank HiddenCreek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Landree B, Front Office Manager at Best Western Plus Morristown Conference Center Hotel, responded to this reviewResponded 16 November 2013

Dear HiddenCreek,

Thank you for taking the time to review our hotel on TripAdvisor. We certainly appreciate your kind words about our hotel. We agree that the construction surrounding the hotel can be a bit confusing at times, but think you'll agree with us that it will be much better once all is completed.

We hope you'll come back and see us again soon!

Sincerely,

Landree Brohterton
Front Desk Manager

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365 - 371 of 461 reviews

Reviewed 5 October 2013

Hotel is right off the Interstate, however construction almost made it hard to find. Met all our needs, seemed that many people there were also stopping over from long drives. It could be a bit intimidating seeing burly men, but we (2 females) were safe.

  • Stayed: September 2013, travelled on business
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Review collected in partnership with Best Western
Thank Jerz-chic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Landree B, Front Office Manager at Best Western Plus Morristown Conference Center Hotel, responded to this reviewResponded 16 November 2013

Dear jerz-chic,

Thank you for your review. I'm happy that we were able to be a comfortable stop over on your trip to Texas. If you're ever passing through again, please stop in and see us again. Safe travels!

Sincerely,

Landree Brotherton
Front Desk Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2013

Very friendly staff, clean rooms and well manicured grounds shows that this hotel is managed well. They have a nice full breakfast every morning which is a bonus.
Travelers should note that due to construction nearby, the entrance to this place is at the signal where the Fast Stop gas station is located. We had a little trouble figuring out how to get to the hotel :)

There are only two small issues I had:
1. The WiFi signal in our room was so weak that I couldn't connect anything. We work online, so a good connection is important to us. I would have thought that a hotel this size, (in this day & age) would have enough repeaters on the grounds to ensure a strong signal everywhere... even IN the rooms. I hate having to walk outside to get the WiFi.
2. Because of the duration of our stay, we wanted a suite, but apparently they only have queen size beds in their suites? That's what we were told anyway. What's up with that? A king bed should be standard in a suite :)

Room Tip: Smokers can get a room with a balcony so they don't have to smoke IN their rooms.
See more room tips
  • Stayed: September 2013, travelled with family
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1  Thank SteveandKathyH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Landree B, Front Office Manager at Best Western Plus Morristown Conference Center Hotel, responded to this reviewResponded 16 November 2013

Dear SteveandKathy H,

Thank you so much for your review. We certainly appreciate you taking the time to let us and others know how we are doing. Your comments are much appreciated, also.

In regards to your comments about the wireless internet, please allow me to apologize. We have worked with our wireless provider and have resolved any issues that may have been hindering signal. Our hotel has one suite and it does, indeed, feature one queen sized bed and a sleeper sofa.

We hope that you'll come by and see us again soon!

Sincerely,

Landree Brotherton
Front Desk Manager

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Reviewed 11 September 2013

The hotel is in the middle of nowhere so if you enjoy nowhere this could be the place for you. Overall not a bad stay, possibly a bit pricey for the inconvenience of its location and outdated rooms. Staff gets it done but not with the smile I am used to at Best Westerns. As a Diamond club member the experience left me a little flat. Thought I had at least earned a smile for my loyalty.

  • Stayed: September 2013, travelled with friends
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Review collected in partnership with Best Western
Thank Kristopher K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Landree B, Front Office Manager at Best Western Plus Morristown Conference Center Hotel, responded to this reviewResponded 16 November 2013

Dear Kristopher K,

Thank you for taking the time to review your stay on TripAdvisor. On behalf of our entire team, I would like to apologize for not exceeding your expectations. It is always our goal to offer a high quality, pleasant guest experience and I'm sorry you didn't feel like you received that. We hope you'll come back and let us give you the experience you deserve.

Sincerely,

Landree Brotherton
Front Desk Manager

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Reviewed 29 August 2013

We stopped on the way to Texas. Room is bigger than most Best Westerns but it cost more as well. It was okay as far as cleanliness, The staff was okay. We were tired and ready for bed and the long drive the next day. The breakfast was not memorable.

Room Tip: This was a double bed so the extra room was essential.
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  • Stayed: August 2013, travelled with family
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Thank BEMJR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Landree B, Front Office Manager at Best Western Plus Morristown Conference Center Hotel, responded to this reviewResponded 10 September 2013

Dear BEMJR,

Thank you for taking the time to review your stay with us. I am happy to hear that you enjoyed our spacious guest room. We hope you'll stop back in when your travels bring you back to the area. Thanks again!

Sincerely,

Landree Brotherton
Front Desk Manager

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Reviewed 27 August 2013

This is a very clean hotel and a great value for the price. I've stayed here before after checking in at another hotel and left that one before the first night of my stay. Called Best Western at 11:00 pm and they luckily had a room available. We checked in and had a great experience so much that we stay at this hotel every time we in this area.

  • Stayed: August 2013, travelled with family
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Review collected in partnership with Best Western
Thank Jason C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Landree B, Front Office Manager at Best Western Plus Morristown Conference Center Hotel, responded to this reviewResponded 10 September 2013

Dear Jason C,

Thank you so much for taking the time to review us on TripAdvisor. We appreciate your kind words about our hotel and look forward to seeing you when your travels bring you back this way! Thanks again!

Sincerely,

Landree Brotherton
Front Desk Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2013

Hotel is very nice, rooms where large(queen size bed) with a patio. Hotel is located next to Cracker Barrel. Breakfast was good,(eggs, meat, waffle maker, etc.), freshly made. Overall a very good experience.

  • Stayed: August 2013, travelled as a couple
    • Value
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Review collected in partnership with Best Western
Thank TimK1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Landree B, Front Office Manager at Best Western Plus Morristown Conference Center Hotel, responded to this reviewResponded 10 September 2013

Dear TimK1960,

Thank you for your review of our hotel. We certainly appreciate you letting us and others know about your stay with us. I am pleased that you enjoyed your stay and our complimentary hot breakfast. We hope you'll join us in March for the next NASCAR race in Bristol!

Sincerely,

Landree Brotherton
Front Desk Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Morristown Conference Center Hotel

Address: 130 Cracker Rd, Morristown, TN 37813-3964 (Formerly Morristown Conference Center Hotel)
Phone Number:
Region: United States > Tennessee > Morristown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 12 Hotels in Morristown
Price Range: £73 - £100 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Morristown Conference Center Hotel 2.5*
Number of rooms: 112
Official Description (provided by the hotel):
Welcome to BEST WESTERN PLUS Morristown Conference Center Hotel!The BEST WESTERN PLUS Morristown Conference Center Hotel is newly renovated and features the most meeting/banquet space in the area. Enjoy our complimentary hot breakfast or a workout in our fitness center. Book your next stay with us. ... more   less 
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Also Known As:
Best Western Plus Morristown Hotel Morristown
Morristown Holiday Inn

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