Feathertop Alpine Lodge is a warm, inviting Lodge with THE BEST FOOD I've eaten consistently across the menu. We ate 6 meals here and there was not one criticism!
The staff are the most friendly, laid back and helpful people, Chloe, who looks after and manages visitors, waits and cleans the rooms is genuine and a hard worker doing everything to keep guests comfortable, Ash and Fern in the kitchen can cook like masterchefs!
John, the owner, treated us like family, organising our ski passes, recommending hire and equipment and when we didn't have something got it straight away.
The drying room and ski entrance were so practical and in a great location.
The spa was so relaxing after a long day of skiing! Very hot and clean.
My only criticism is that there needs some maintenance. One of the windows in our room had a bit of wooden ply wood over it instead of glass, which a breeze could get through, the heater broke down and the hot water ran out. The staff went to an effort to offer us a spare heater and fix the plumbing ASAP though so we weren't terribly uncomfortable, we just didn't get a hot shower one night.
Bookings are done via John, the owner who is the most laid back guy and even though email communication may seem a bit vague/ inconsistent at times initially, once you've arrived/ when you get there everything will be sorted for you as he know everyone on the mountain!
- Official Description (provided by the hotel):
- Feathertop Alpine Lodge and Restaurant is Under NEW OWNERSHIP and MANAGEMENT as of 2017. We look forward to welcoming everyone with our new updated and fresh establishment and staff. We are located on snow and only 30m from skiing down to Falls Express chair accessing the ski school and the rest of mountain. Budget accommodation with standard and larger double rooms. Family rooms available that sleep up to 5. Child friendly establishment with children's games room. Cooked and Continental breakfast included. Older lodge with great ambiance and atmosphere. Modern bar area and guest lounge. Within a short walk of most Restaurants & Bars in Falls Creek. Exceptional dining - Restaurant finalist 2009 & 2011 Vic Restaurant and Catering Awards for Excellence. See reviews Trip Advisor "Mo's Restaurant & Bar" and "Feathertop Lodge & Moe's Restaurant" - Note: same Restaurant. ... more less
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