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Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area
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Reviews (204)
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127
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All reviewsmovie theatercinnamon rollsshopping and restaurantsnashville areaindoor poolhotel is locatedmeeting roomnice place to staybagelsbreakfast was deliciousclose to the airportwould recommend this hotel to anyonethe hotel is cleanthe breakfast areaeach morningcomfortable bedsnice room
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174 - 179 of 204 reviews
Reviewed 19 October 2011

We really enjoyed staying here, during our trip to Nashville. The hotel rooms were terrific and the morning breakfast delicious. We enjoyed the WiFi and the staff was very helpful.

  • Stayed: October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Celine007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_MJ, Guest Relations Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this reviewResponded 25 October 2012

Sorry for the delayed response. We have had a management change since your stay. Thank you for the nice compliment. We are glad you enjoyed breakfast. Hope you stay with us again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2011

This place was very nice. It is close to Nashville, about 10 minutes.
It has a lot of nice restaurants and shopping within walking distance. A movie theater is also nearly next door.
The hotel is clean and the staff is very friendlly and helpful.
The breakfast is standard HIE continental breakfast food.
It is quiet also.

The things that need change:
The beds are quite uncomfortable. You can feel the springs and hear them when you turn over. I am 105 lbs so weight was not the cause.
The coffee in the breakfast is horrible. It is watered down to the point of being clear.
The television has no local channels, so trying to get local news and weather you need your laptop.
The bathroom needs a make up mirrror.
The bedroom windows do not open. If you like fresh air, find another place.
I would stay here again. I know what to expect and I like the location.

  • Stayed: August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Jobgirl2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_MJ, Guest Relations Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this reviewResponded 25 October 2012

Sorry for the delayed response. We have had a management change since your stay. Thank you for your opinion. You have brought several items to our attention. Hope you stay with us again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2011

We arrived to room #230 and it smelled like mildew. Asked for another room and the gave us another without hesitation and that room was wonderful. Not sure what happened in the other room, but it smelled bad. The hotel is nice, indoor pool area is nice, but free breakfast is no good. I love a good breakfast so chose to eat at cracker barrel instead. Newer area with many shops nearby. Target, publix, Starbucks inside target, panera ( excellent coffee), best buy, olive garden, walgreens and Logan steakhouse just to name a few. Nashville is very close without paying a lot for a room. I can appreciate other reviews talking about noise as it is a busy place- but I had no issues with noise. They offer free wifi and have a popcorn maker in the lobby for guests. They also offer 2 computers to use if needed. I will look into the Hampton inn if I go back, but would certainly stay again. Service was wonderful, great location, nice hotel and free breakfast is not good.

  • Stayed: August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank luvtovacn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_MJ, Guest Relations Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this reviewResponded 25 October 2012

Sorry for the delayed response. We have had a management change since your stay. Thank you for your opinion. You have brought several items to our attention. Hope you stay with us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2011

Axel was always there for us.It was my daughter's wedding and I was constantly needing something from safety pins to pancakes. After we were home, I realized I had left something in the room and Axel found it very fast and called me back and I got everything back. Thanks for a great stay!!!

  • Stayed: August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank hollywood0127
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_MJ, Guest Relations Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this reviewResponded 25 October 2012

Sorry for the delayed response. We have had a management change since your stay. Thank you for the great compliment about Axel. He is still an employee at our location. Hope you stay with us again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2011

A clean, new hotel. Near a nice shopping center. Right off the interstate.

  • Stayed: April 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Familywilltravel5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_MJ, Guest Relations Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this reviewResponded 25 October 2012

Sorry for the delayed response. We have had a management change since your stay. Thank you for your opinion. Hope you stay with us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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